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6/8/2017 7/8/2017
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 102
    US$ 102
    US$ 102
    Traveller (146)
    Room & Suite (63)
    Dining (21)
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    389 reviews
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    Overview
    • Excellent18%
    • Very good37%
    • Average29%
    • Poor10%
    • Terrible6%
    Travellers talk about
    “sea view” (120 reviews)
    “small balcony” (22 reviews)
    Free Wifi
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    4.0 Star Hotel
    All hotel details
    The Welbeck Hotel
    389 reviews
    #1 of 17 hotels in Douglas
     
    Big Blue Hotel
    3,071 reviews
    #7 of 69 hotels in Blackpool
     
    Premier Inn Barrow-In-Furness Hotel
    404 reviews
    #3 of 13 hotels in Barrow-in-Furness
     
    Abbey House Hotel
    698 reviews
    #2 of 13 hotels in Barrow-in-Furness
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    50
    Reviews (964)
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    There are newer reviews for Best Western Palace Hotel & Casino
    See the most recent reviews

    181 - 185 of 952 reviews

    Reviewed 7 August 2016 via mobile

    Ok it's dated on the outside We stayed room 223 sea view double, naive view all up the front from port to onchan head. Room is just like a normal travelodge premier inn, no frills type room. Clean tidy good condition plenty of room for...More

    Thank Dave L
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 12 August 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 6 August 2016 via mobile

    Wife wanted to play Bingo so popped into here. Only sell cans or bottles of alcohol but cheapest in Douglas. If you like slot machines you will be in your element. Worth a visit just for cheap alcohol.More

    Thank keith k
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 7 August 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 1 August 2016

    Not so good. Certainly not "Best". The hotel is, well. tired. It has nice enough staff, but the rroms are just tired. Double glaziong is leaking (condensation). Windoes are just plain dirty. Breakfast is hotel mediocre. Basically, just an uninspiring place to stay. But it...More

    1  Thank Simon H
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 7 August 2016

    Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 1 August 2016

    just stayed here while on short visit. Room and decor bit dated but main problem was level of cleanliness. Overall initially looked ok. checked in late so didn't use shower until next am. Spotted some suspicious marks on tiles which i cleaned off- then unfolded...More

    2  Thank 545wendy
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 12 August 2016

    Thank you for taking the time to write this review On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements...More

    Reviewed 31 July 2016

    we stayed here for a couple of nights and really couldn't complain the staff were very friendly, rooms tidy, the bed was very comfortable and we had a sea view which was very quiet during the night. Iron and iron board came in very handy....More

    Thank spencer m
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 7 August 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    The Welbeck Hotel
    389 reviews
    #1 of 17 hotels in Douglas
     
    Big Blue Hotel
    3,071 reviews
    #7 of 69 hotels in Blackpool
     
    Premier Inn Barrow-In-Furness Hotel
    404 reviews
    #3 of 13 hotels in Barrow-in-Furness
     
    Abbey House Hotel
    698 reviews
    #2 of 13 hotels in Barrow-in-Furness
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    Details
    • Price range
    • US$ 69 - US$ 144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Orbitz, Booking.com, TripOnline SA, Travelocity, Hotwire and Cancelon so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Douglas, Isle Of Man, UK
    Add Photo Photos
    Traveller (146)
    Room & Suite (63)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (129)
    Bathroom (4)
    Nearby
    Big Blue Hotel
    3,071 reviews
    101.54 km away
     
    Abbey House Hotel
    698 reviews
    82.91 km away
     
    The Welbeck Hotel
    389 reviews
    .26 km away
     
    Premier Inn Barrow-In-Furness Hotel
    404 reviews
    80.53 km away
     
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    Ask a question
    Questions & Answers
    Adam S
    2 July 2017|
    AnswerShow all 4 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. There is not a dress code for the casino but most guest do tend to wear smart / casual We look forward to seeing you soon
    0
    Votes
    Zoediane10
    24 June 2017|
    AnswerShow all 14 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
    1
    Vote
    Jeanne B
    23 May 2017|
    AnswerShow all 8 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. You can wear trainers and jeans. The WiFi is free. The pool has no charge but there is a refundable £2 deposit for a towel and a £1 refundable deposit for the locker. Again thank you for your... More
    1
    Vote
    Room Tips
    "The deluxe rooms have a balcony but the superior deluxe dont - neither are deluxe though - very far from it !"
    Read review
    "Choose a sea facing room, you won't be disappointed"
    Read review
    "We had a large sea view room as standard"
    Read review
    "Go for top floor, sea view"
    Read review
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