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Best Western Palace Hotel & Casino

1,061 reviews
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Traveller (155)
Room & Suite (71)
Dining (21)
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Overview
  • Excellent19%
  • Very good36%
  • Average29%
  • Poor10%
  • Terrible6%
Travellers talk about
“sea view”(141 reviews)
“small balcony”(25 reviews)
Free Wifi
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,061)Write a Review
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367
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All reviewssea viewparagon restaurantsmall balconyisle of mandouglas baysea frontpoached eggsevening mealplenty of choicekippersshort breakbar foodrestaurant staffbit datedbuffet stylegood nights sleepenjoyable stay
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1 - 5 of 1,049 reviews
Reviewed 4 days ago via mobile

Stayed here for 4 nights on business. The room was nice and clean, simply decorated. The veiw was amazing however. The carpet was very threadbare in places and worn, and the wind from outside was loud (although I quite liked the sound of waves) The...More

1  Thank JoandJamie
Reviewed 1 week ago

This claims to be a four star hotel and one of the best in Douglas, it would be 2star at best anywhere else and if that is one of the best in Douglas I feel very sorry for residents of the other hotels The hotel...More

1  Thank Alan T
Reviewed 2 weeks ago

The hotel is run down, really needs pulling down! It’s dated and the evening meal is poor, could only bare to eat there once. The room was ok, but again felt like it needed some attention. I actually slept fairly well. The staff where friendly...More

1  Thank Rich7792
Reviewed 3 weeks ago via mobile

We stayed here for a weekend with 6 other couples . We had a lovely stay . The rooms where lovely the breakfast really nice there are pool facilities and a casino for late night drinks all in all a very enjoyable stay

1  Thank johnhU7405JZ
Reviewed 3 weeks ago via mobile

Good value cheap and food was really nice. Staff were all lovely and very helpful . Pool was nice. Only problem was large groups of leary blokes... pissed singing and swearing in the restaurant and bar. No problme with this if you are on a...More

1  Thank Mabs72
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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Restaurant
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Pool
Restaurant
Spa
Heated pool
Indoor pool
Details
Price range
US$ 62 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Douglas
#3 On the Beach Hotel in Douglas
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 62 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Douglas
#3 On the Beach Hotel in Douglas
Room types
Suites, Non-Smoking Rooms
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Traveller (155)
Room & Suite (71)
Dining (21)
Pool & Beach (7)
Questions & Answers
Ask a question
Pat H
4 January 2018|
AnswerShow all 3 answers
Response from Kenneth R | Reviewed this property |
Yes you can leave you bags in a room at the receptionists
0
Votes
Hayley W
2 January 2018|
AnswerShow all 3 answers
Response from PalaceHotelManager | Property representative |
Hi Anna, the health club is free to use for hotel guests. Their is however a £2 deposit for towels but this is returned to you once the towel is returned
0
Votes
benloz63
18 October 2017|
AnswerShow all 13 answers
Response from hildawent | Reviewed this property |
We go to the Casino often as we love the Chinese Restaurant Majestic which is sited in the Casino. Robert is very accommodating and provides the best Chinese on the Island. We finish our evening at the machines or tables in... More
1
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Room Tips
"Book somewhere else!"
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"Go for sea view to make the most of the scenery , don't go for a room at the rear as it's noisy at..."
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"Ask for sea view"
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"Sea view better but more expensive"
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