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Best Western Palace Hotel & Casino

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Traveller (190)
Room & Suite (101)
Dining (27)
Overview
Central Promenade, Douglas IM2 4NA See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Reviews (1,155)
Filter reviews
1,143 results
Traveller rating
233
399
325
113
73
Traveller type
Time of year
LanguageEnglish
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233
399
325
113
73
Show reviews that mention
All reviewsparagon restaurantsea viewsmall balconyisle of manpoached eggskippersdouglas bayplenty of choicesea frontevening mealgood nights sleepshort breakenjoyable staybit datedbuffet stylebreakfast was excellentbed and breakfast
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1 - 5 of 1,143 reviews
Reviewed 5 days ago

This hotel is well located and has excellent views across Douglas Bay. A great Seaview from our room worth the extra charge. The staff were all very welcoming and friendly, the house keeping team did an excellent job. Breakfast was excellent fresh fruit as well...More

Thank Ian B
Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

Thank you for taking the time to write this review. I am really pleased that you enjoyed your recent stay. I must agree that the views are amazing. I will pass on your great comments to the relevant departments. Again thank you for leaving this...More

Reviewed 5 days ago

great location, staff great rooms clean, book sea view room to get fully opening or sliding door with tiny balcony. King size room only gets small opening window.We have stayed here every three months for the last 4 years- always great stays.Buffet Breakfast great, dinner...More

Review collected in partnership with Best Western
Thank Lyn- Anne W
Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

Thank you for taking the time to leave your review. I will of course pass on your great comments on to the each department. We are all really pleased you enjoyed this stay and we look forward to welcoming you again in the near future....More

Reviewed 6 days ago via mobile

This hotel has everything you need at hand restaurant, bar , Chinese , bingo , health club. Price was reasonable compared with others nearby Has sea view rooms and balcony Ideal location and nearby shops and electric railway was amazing

Thank Sammyian
Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

Thank you for taking the time to write a review. I am pleased that you found the hotel to cater for all of your needs. We hope that you stay with us again in the near future.

Reviewed 1 week ago

I Stayed at the Palace Hotel 33 years ago when Keith Chegwin and the pop group The Bluebells who performed Young at Heart were on the island for the BBC show Saturday Superstore.The hotel exterior hasn't changed much from what I remember.This visit was for...More

Review collected in partnership with Best Western
Thank John D
Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

Thank you for taking the time to write a review. I would also like to thank you for all the great comments and i will of course pass these on to the relevant departments. We are all really happy that you can not wait to...More

Reviewed 1 week ago

Really horrible building but once inside, the place is not so bad. My room had a view over the bay. The room was sizeable, clean and comfortable. Staff were helpful and friendly. Breakfast is the usual buffet and was ok without being anything special. Location...More

1  Thank Berdy2014
Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 2 days ago

Thank you for taking the time to write a review. I am pleased that you enjoyed your stay and i will pass on your comments on to the relevant departments. Again thank you and i hope that you stay with us again in the near...More

View more reviews
About
Description
Situated in the heart of Douglas, the Island's capital, Best Western Palace Hotel and Casino is the Island's leading entertainment and leisure complex combining a quality 4-star hotel with the Island's ...More only licensed Casino and nightclub, a Bingo and Slots lounge, health club, bars and restaurants and a two-screen cinema. During the weekend guests can enjoy a lively and dynamic atmosphere. This is the place to be if you want a quality hotel, a convenient location and entertainment on your doorstep! The hotel provides parking onsite, nominal charges apply. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Spa
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Free Parking
Breakfast included
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
133
Price range
US$ 70 - US$ 118 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Palace Hotel Douglas
,
Best Western Palace Hotel And Casino
,
Hilton Hotel Douglas
,
Hilton International Douglas
,
Hilton Douglas
,
Douglas Hilton
,
Best Western Palace Hotel & Casino Douglas, Isle Of Man, UK
Location
United Kingdom > Isle of Man > Douglas
Hotel class
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
133
Price range
US$ 70 - US$ 118 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Palace Hotel Douglas
,
Best Western Palace Hotel And Casino
,
Hilton Hotel Douglas
,
Hilton International Douglas
,
Hilton Douglas
,
Douglas Hilton
,
Best Western Palace Hotel & Casino Douglas, Isle Of Man, UK
Location
United Kingdom > Isle of Man > Douglas
Photos
Traveller (190)
Room & Suite (101)
Dining (27)
Pool & Beach (12)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Pam2811
6 May 2018|
AnswerShow all 5 answers
Response from johnhU7405JZ | Reviewed this property |
In the bath mate
0
Votes
pinkval_8
3 April 2018|
AnswerShow all 6 answers
Response from Chris N | Reviewed this property |
I don,t think they have a shuttle bus and taxi fare depends where you want to be collected Ferry or airport . About £ 4.50 from sea terminal and £19 airport
0
Votes
pinkval_8
3 April 2018|
AnswerShow all 3 answers
Response from Caymanmikey | Reviewed this property |
I wouldn't stop here unless you are desparate or skint. It's just awful, awful and oh yes, awful!.
1
Vote
Room Tips
"bring ear plugs."
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"Rooms facing the interior vise the seaside view are deemed to be quieter by the staff."
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"You need a sea view if you don't want to look at the scruffy car park"
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"Sea view is essential or you will get a view of the car park."
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