We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Empress Hotel

Save
Share
Traveller (223)
Room & Suite (84)
Dining (39)
Overview
Hotel website
Central Promenade, Douglas IM2 4RA See on map
AMENITIES
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"}}
Reviews (917)
Filter reviews
900 results
Traveller rating
299
335
174
58
34
Traveller type
Time of year
LanguageEnglish
More languages
299
335
174
58
34
Show reviews that mention
All reviews piano bar the penthouse burger bar sea view isle of man executive room central promenade kippers single room buffet style coach party reception staff sea front coach trip evening meal breakfast was excellent electric railway
FilterEnglish
Updating list...
1 - 5 of 900 reviews
Reviewed yesterday via mobile

Good points: Great staff Great food Good location Bad points: Rooms SERIOUSLY need updating. Broken lamps, radiator falling off wall and paint on bedsheets along side dirty carpets and curtains (see photos) The downstairs lobby area is a nice relaxing place to sit and have...More

1  Thank Emily K
Reviewed 3 days ago

We stayed 4 days, 3 of which had a sea view and separate room. The rooms were spotless as was the hotel in general. The food was excellent especially the eat as much as you don't want breakfast. The staff were friendly and helpful especially...More

Thank 30ruby63
Reviewed 4 days ago via mobile

Photos of my room, I've had no response since sending these to the management so at least people can see not all rooms are newly furnished and clean. As I have stated before it is in a good location in Douglas but 2 nights stay...More

2  Thank Sandra B
Reviewed 5 days ago

We decided on a whim - but it turned out to be a perfect decision. Perfectly located and beautifully done - The Empress should be on the top of your list of choices. The view is grand. The people are warm and welcoming. The Rooms...More

Thank beowolfff
Reviewed 5 days ago

We stayed three nights Friday to Monday,which was just great, hired a car from Athol car hire book direct they were great. We covered the southern part of the IOM one day and the North the next with plenty of time to spare, we also...More

Thank Nikki T
View more reviews
About
Description
The Empress Hotel offers three star comfort and has 102 bedrooms of which there are 3 luxurious executive suites with separate lounge area. There are a number of Executive Sea View rooms and a fantastic top floor More Penthouse overlooking the whole of Douglas Bay. All of the remaining Classic single, double and twin bedrooms are fully equipped with the comforts of home. For dining, we have The Brasserie Restaurant offering an a la carte selection of carefully prepared dishes by our expert team of chefs and this is located by reception. Alongside the restaurant is the Piano Bar which is open from 11am until late with our resident pianist playing 4 days a week and Sky Sports also available for Sports fans. The hotel has a small gym, sauna and steam room for residents only use, along with our Beauty & Massage Suite operated by Eire Lavenna Beauty. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Sauna
Pool
Free Parking
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
102
Price range
US$ 89 - US$ 129 (Based on Average Rates for a Standard Room)
Also Known As
Empress Hotel Douglas
,
Empress Hotel Isle Of Man
,
The Empress Hotel Douglas, Isle Of Man, UK
Location
United Kingdom > Isle of Man > Douglas
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
102
Price range
US$ 89 - US$ 129 (Based on Average Rates for a Standard Room)
Also Known As
Empress Hotel Douglas
,
Empress Hotel Isle Of Man
,
The Empress Hotel Douglas, Isle Of Man, UK
Location
United Kingdom > Isle of Man > Douglas
Photos
Traveller (223)
Room & Suite (84)
Dining (39)
Pool & Beach (5)
Business Centre & Event Rooms (19)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 16 nearby hotels
The Welbeck Hotel
510 reviews
.22 km away
Mannin Hotel
265 reviews
.24 km away
Ascot Hotel
399 reviews
.27 km away
Best Western Palace Hotel & Casino
1,168 reviews
.44 km away
Nearby RestaurantsSee all 364 nearby restaurants
The Tea Junction
614 reviews
.75 km away
Titan Restaurant
170 reviews
.27 km away
New Manila
315 reviews
.82 km away
Harbour Lights Cafe & Restaurant
207 reviews
.70 km away
Nearby AttractionsSee all 164 nearby attractions
Isle of Man Bus and Rail
1,159 reviews
1.47 km away
Manx Museum
808 reviews
.68 km away
Manx Electric Railway
1,536 reviews
1.52 km away
Isle of Man Welcome Centre
204 reviews
1.14 km away
Questions & Answers
Ask a question
Tbash007
16 August 2018|
Answer
Response from bgatbridge2 | Reviewed this property |
So sorry I can’t answer this. We booked a double and had a double bed.
0
Votes
Cindy L
9 July 2018|
AnswerShow all 7 answers
Response from HEHotels | Property representative |
Hi Please call 01624 661155 so we can check availability but practice week still has a few rooms left, but the main week is now full. Thanks
0
Votes
JC-DC-69
6 April 2018|
AnswerShow all 3 answers
Response from bethyoudog | Reviewed this property |
sorry dont know.
0
Votes
Room Tips
"Sea view suite"
30ruby63
3 days ago
Read review
"Opt for the sea view. Higher, the better."
beowolfff
5 days ago
Read review
"We stayed on 3rd floor overlooking the sea"
sbaker251
1 week ago
Read review
"First floor room was large, well furnished and quiet. Comfortable king-size bed. The room was easy to..."
Crackerjacky
1 week ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing