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The Brocket Arms Hotel

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299 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Ebbw Vale, United Kingdom
Reviewed 1 August 2016

Rooms lovely staff friendly but more care needed in bathroom just some tlc overall good. Would stay again had a evening meal quality of food very good.Again good information of staff to different locations good

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Helpful?
Thank W7628YFstephent
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your kind feedback. I will pass your comments on to all of the members of staff. Hope to see you again and the Brocket soon. Regards, Peter

Pwllheli, United Kingdom
Reviewed 30 July 2016

For just over £50, you can't go wrong. Only downside being that the shower was a bit tepid, and the rooms themselves were a bit dated, but I expect that will be addressed during the next refurb. But free wifi, ample parking and good value breakfast more than made up for it. In short, if you need to stay in...

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Helpful?
Thank dafyn2015
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your valuable feedback. The hotel is going through a phased refurbishment at the moment, hence some areas looking a bit dated. However, they will be in the very near future. Hope to see you again and the Brocket soon. Regards, Peter

uk
Reviewed 25 July 2016

hotel nice and clean food ok but they ran out of fosters lager and strongbow cider dont have a room on the front road noise loud and about 7 am in the morning the deliverys come so just got up breakfast and receptionist staff were helpful and polite

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Helpful?
Thank edithlion
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your very kind feedback. Sorry about the Fosters and Strongbow shortage. We had a busier than expected week. I will pass your comments on to all of the members of staff. Hope to see you again and the Brocket soon. Regards, Peter

Cardiff
Reviewed 24 July 2016 via mobile

Great place to stay, clean, comfy, friendly no issue booking again. Only downside the room was hotter than the weather and it was hot! Room situated on the rear end so no noise from the bar. Parking is also on site.

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Helpful?
Thank Pooee
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your kind feedback. Sorry about the heat. Not really much we can do about the weather. Hope to see you again and the Brocket soon. Regards, Peter

Watford, United Kingdom
Reviewed 20 July 2016

Having visited several Wetherspoon hotels, this one did not match up in terms of room standards or meals. The bathrrom was very dated, a lamp was missing and the shower was extremely difficult to operate resulting in water going places it should not have! Room 105 was at the front and there was ample road noise even with the road...

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Helpful?
Thank petmarwhite
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your valuable feedback. The hotel is going through a phased refurbishment at the moment, hence the room not being up to your standard. However, they will be in the very near future. Hope to see you again and the Brocket soon. Regards, Peter

Reviewed 18 July 2016 via mobile

Friendly check-in by Josh, Hotel was nice and clean i think its just been decorated, you even get an iron, hot drinks, biscuits & bottles of water in the room . Big comfy bed and a fab cooked breakfast in the morning, just what you need after a night out on the pop!

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Helpful?
Thank Julieoooo
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your very kind feedback. I will pass your lovely comments on to all of the members of staff. Hope to see you again and the Brocket soon. Regards, Peter

Croydon, United Kingdom
Reviewed 16 July 2016

Lovely room for the money. Water tea coffee biscuits. The bed was a good size lovely nights sleep. Staff really friendly. Had a lovley breakfast. Defiantly recommend. car parking available. No lift but only two small set of stairs. My husband has mobility problems but managed to cope without lift. Thank you for our stay

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Helpful?
Thank Denise W
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your very kind feedback. Hope to see you again and the Brocket soon. Regards, Peter

Blackpool, England, United Kingdom
Reviewed 14 July 2016

Hotel was clean and very tidy. Couldn't hear any noise from the pub and had a lovely nights sleep. Lots of tea and coffee in the room. Staff very friendly and nice, especially the young lady who checked us in.

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Helpful?
Thank Samantha Y
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your very kind feedback. Hope to see you again and the Brocket soon. Regards, Peter

Wigan, United Kingdom
Reviewed 9 July 2016 via mobile

The worst hotel i have ever stayed in. Having just looked through the previous reviews from 2015 i can say the "upgrade" work hasn't happened. Bathroom... awful - i cleaned my teeth with bottled water! Bed... uncomfortable - i slept on top of the duvet under my coat as i couldn't find anyone to provide an extra blanket and the...

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Helpful?
Thank Deb M
Wigan
Reviewed 3 July 2016

Fantastic stay over at the brocket arms. Very clean & spacious room. Plenty of tea & coffee supplies in the room for mine & husbands tea bellies. The only thing was the bed seemed a little small for my husbands long legs.

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Helpful?
Thank Melanie8762
Peter B, Front Office Manager at The Brocket Arms Hotel, responded to this review

Hi, Thank you for your valuable feedback. Hope to see you again and the Brocket soon. Regards, Peter

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Brocket Arms
The Brocket Arms
Cuisines: Bar, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
This hotel is within walking distance of the town centre. It has 28 individual en suite bedrooms, all of which have been recently refurbished and include tea- and coffee-making facilities, a hair dryer and TV. FREE Wi-Fi is available in the bar area. ... more   less 

Additional Information about The Brocket Arms Hotel

Address: 38 Mesnes Road, Wigan WN1 2DD, England
Region: United Kingdom > England > Greater Manchester > Wigan
Price Range: ₹ 3,542 - ₹ 5,381 (Based on Average Rates for a Standard Room)
Number of rooms: 28
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Also Known As:
Brocket Arms Wigan
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Questions & Answers

Here's what travellers have asked, with answers from The Brocket Arms Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a room at the back away from the main road.”
 of 5 bubbles , 8 Nov 2016 | Read review
“The car park is too small, so if you get a space hang on to it!”
 of 5 bubbles ChrisBartter, 7 Oct 2016 | Read review
“dont have front room”
 of 5 bubbles edithlion, 25 Jul 2016 | Read review
“I asked for a 'quiet room' and got one.There was some late night door slamming but the hotel cannot legislate for noisy guests.”
 of 5 bubbles mzurisanaCoventry, 9 May 2016 | Read review
“certainly not room 122”
 of 5 bubbles andy2907, 14 Mar 2016 | Read review
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