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Mercure Wigan Oak Hotel

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Mercure Wigan Oak Hotel
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486 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Shropshire, England
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 days ago NEW

My husband and I have just spent two nights at this hotel. We wanted to visit Crosby and Formby and this Mercure was offering a good deal and was within easy driving distance. I can't really see why you would visit Wigan unless it was for business purposes, it is quite a scruffy place and I have never heard so... More 

Helpful?
Thank Joan M
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for taking the tiime to review our hotel. I was obviously disappointed to read that certain aspects of your stay were not to the standard that both you and I would expect and can only sincerely apologise for this. Our staff did try their utmost to contain the disturbance caused but, as I am sure you can appreciate,... More 

USA- I don't stay in one place long
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The good stuff: The staff are all friendly, thats it. The rest should be enough to shut this hotel down! The Bad: You hallways smelled of raw sewage. The firer alarm went off twice because they don't care if people smoke in the corridors or elevators(there,s still ashtrays in the elevator!)! The hall ways are dark and dreadful and the... More 

Helpful?
Thank pncoryat
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Stopped here sat 19 November 16,very clean and tidy, staff pleasent and good location and parking easy . would return if visiting wigan again, and price was good. Plenty around to see and do.hotel is centrally located in the town which is very easy for getting out and about.

Helpful?
Thank stu59
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you very much for your very kind review - I am delighted that your stay here was comfortable and enjoyable. I will share your comments with all our staff and I am sure that this will encourage them to continue to offer the highest standards of service. We look forward to welcoming you back. More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for one night in July with my fiancé after haydock races. Room was basic but comfortable, staff are friendly and helpful. The hotel located within Wigan town centre so expect the usual hustle and bustle.

Helpful?
Thank csargea
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you choosing our hotel and for taking the time to share your experience with us. I was pleased to read that you enjoyed your stay with us and hope that we get the opportunity to welcome you back soon. More 

Northamptonshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Fantastic staff especially Leone and jade very helpful friendly very professional and great sense of humour. Hope to return one day to see there smiling faces. In fact all staff made me feel very welcome

Helpful?
Thank Mcgr4th
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for staying with us and for your very kind comments, which I was delighted to read. I will be sure to pass your comments on to both Leonie and Jade and am sure that this will encourage them to offer all our guests the best service possible. We look forward to welcoming you back soon. More 

Whitburn, United Kingdom
1 review
Reviewed 28 October 2016 via mobile

I visit this hotel at least once a month when on business. Rooms clean and spacious and food also very good. Restaurant staff very helpful, especially waitress Jade Louise, always smiling and very pleasant.

Helpful?
Thank stevie12000
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for taking the time to review our hotel. We very much appreciate your continued support and it is great to read such kind comments as yours, which I will share with Jade and all our staff. I hope that we get the opportunity to welcome you back soon. More 

1 review
Reviewed 28 October 2016 via mobile

Stayed at the Mercure hotel for a few nights this week, room and meals were good, the service that we had from especially Jade Louise was very good, when the staff were very busy at meal times, we were kept informed.

Helpful?
Thank B0bMarl3y
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

We very much appreciate you taking the time to review our hotel and we are delighted your were pleased with the services that we offer. It is very rewarding for all our staff to read such kind comments as yours and I will share this Jade and all our staff. I am sure that this will help them to continue... More 

Wigan, United Kingdom
1 review
Reviewed 27 October 2016 via mobile

I attended a wedding earlier this month, leonie jamie and James we're great company and made mine and my family and friends stay very welcome, I can't thankyou enough for how friendly and welcoming they were

Helpful?
Thank daniellejadeb
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you for your very kind review - I was delighted to read that you enjoyed your time here and to read such wonderful comments as yours is a huge encouragement to the staff to continue to offer the best service possible. Thank you again from us all at the Mercure Wigan Oak Hotel. More 

Sheffield, Sth Yorkshire
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 October 2016

My friends and I, (10 in total) have just returned from a two night stay in this hotel. The management should be proud of their staff, what a team. From the very helpful dark haired receptionist on our arrival (didn't get her name) who helped plan our day, complete with computer print outs and good advice, to the exceptional friendliness... More 

Helpful?
Thank mitchmags
WiganOak, General Manager at Mercure Wigan Oak Hotel, responded to this review

Thank you so much for your very kind review, we really do appreciate you taking the time to share your experience with us. We are all delighted that your stay was so enjoyable and I will be sure to pass your comments to all departments and will personally thank the staff you mentioned for their efforts. I hope that we... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are visiting Wigan for business, taking in a game of Rugby or football or simply a relaxing weekend away, The Mercure Wigan Oak Hotel will make you feel right at home with its welcoming atmosphere and first-class cuisine and if you are a golfer, you'll be in seventh heaven too as we've negotiated preferential rates on the 9 and 18 hole courses at Haigh Hall Golf Complex. The hotel offers free parking and free WiFi for all guests. ... more   less 

Additional Information about Mercure Wigan Oak Hotel

Address: Orchard Street, Wigan WN1 3SS, England (Formerly The Wigan Oak Hotel)
Region: United Kingdom > England > Greater Manchester > Wigan
Price Range: ₹ 4,209 - ₹ 5,842 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Wigan Oak Hotel 3*
Number of rooms: 88
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Also Known As:
Wigan Quality Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wigan Oak Hotel staff and other travellers.
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Questions? Get answers from Mercure Wigan Oak Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms here”
 of 5 bubbles pncoryat, 23 Nov 2016 | Read review
“If disabled, ask for a disabled room as the bath is inaccessible but OK for 1 night.”
 of 5 bubbles 432estelles, 29 Aug 2016 | Read review
“Disabled guests might struggle with the bath/Shower reception staff will guide you to the right room”
 of 5 bubbles PaulineTait, 29 Aug 2016 | Read review
“Rooms facing the road do get some traffic noise during the day but this calmed down during night.”
 of 5 bubbles suzye25, 23 Aug 2016 | Read review
“If it’s hot it’s possible to open the windows further than the catches initially allow if you ask the staff”
 of 5 bubbles davidgC9189WR, 31 Jul 2016 | Read review
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