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Radisson Blu Hotel Durham

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Frankland Lane, Durham DH1 5TA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$ 140
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PricelineUS$ 156
HurbUS$ 172
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (690)
Room & Suite (305)
Dining (49)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 13/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Radisson Blu Hotel Durham
Updated 13/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 21 hotels in Durham
Location
Cleanliness
Service
Value
Overlooking the River Wear, Radisson Blu Hotel, Durham presents a prime location for a visit to England. Voted "Best City in the UK" by Conde Nast Traveller, Durham has all the culture and charm you're looking for in an English town. Find UNESCO World Heritage sites and attractions Durham Cathedral, Durham Castle and Durham University less than 3 kilometres away. The 207 well-kept, modern bedrooms and suites offer 4-star amenities. Collage Restaurant offers a unique twist on the British Brassiere with a range of signature dishes and British fare. The Bar serves a food menu, great drinks and classic cocktails early into the morning. Unwind at the fitness and wellness facilities which include a swimming pool. Enjoy helpful services like on-site parking, express laundry and smart TV's with Chromecast service. The conference space houses 11 meeting rooms which can be used for all types of meetings and social occasions for up to 500 people.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Business
Languages Spoken
English

Location

Full view
93Great for walkers
Grade: 93 out of 100
85Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
3814Reviews41Q+A100Room tips
Traveller rating
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Popular mentions
Paul71043 wrote a review 19 Oct
Birmingham, UK26 contributions36 helpful votes
Some years ago, I wrote a review of the Radisson Hotel, Durham. Now as we creep, gingerly, out of Covid, we were back in Durham on our way to and from a holiday in Scotland. We stayed also at the Radisson in York although this has a different branding from the hotel in Durham. The Radisson Group is in Chinese ownership; the Hotel arm is controlled from Brussels – or perhaps the USA. Resource management and the maximising of revenue are managed centrally in Madrid. Radisson has a magnificent complexity and its organisation is not always transparent. Having spent time living and travelling though China and knowing the Chinese insistence on service and value for money, it may be useful to think of our Radisson stays in those lights. The first thing to say is that staying at the Radisson is not cheap. Nor is it easy to predict what you will be charged. Room prices vary dramatically according to dates, from just over £100 for a double room per night to close to £200. And that is for Radisson ‘members’. But that is the basic, room only. On confirming your reservation, you will be sent encouragement to enhance your stay, through pre-booked breakfasts, pre-booked car parking, selecting a room with a river or other special view rather than the car-park, opting for a suite, asking for a balcony with jacuzzi – I made the last one up … Often these are headlined as offering significant discount but compared with what – seemingly asking for these ‘extras’ when you arrive? Whether this is the Marketing Department offering customers ‘choice’ or the accountants seeking to extract every possible benefit from their capital assets, that I don’t know. It is a strategy that very quickly escalates the over-night price. It is a system that sometimes works. Perhaps it is the delay in asking the computer in Madrid whether the Group can afford two discounted breakfasts. Be warned. And, perhaps in truth, it does not matter for most Radisson customers, it seems, will not be paying the bill personally. Their company will. Or the hotel costs have been rolled up inside a tourist package. As for the Radisson Durham, it sits there, looking onto the River Wear with the cathedral and castle up on the right. It is now partnered by a huge building site, glass-fronted buildings all wanting the same view. There is a similar construction on the opposite bank. Durham continues to change to serve its tourist market. The reception area to the hotel is huge but the service of food and drink is very limited. It does not match the aspiration of the building. The bedrooms are as you might expect, clean and tidy. If you hoped for bottled water or perhaps flannels in the bathroom, well – that is probably one of the options. The breakfast is varied, typical of a hotel of this standard. There is room for two electric cars to recharge, at a price. The site looking onto the river is more than a little scruffy, but perhaps that is as a consequence of the building work. But frankly, you do feel more than slightly underwhelmed given the potential of the place. The hotel staff were uniformly helpful and cheerful, so something good must be coming from Madrid.
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Date of stay: October 2021
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel Durham
Responded 2 days ago
Dear Paul71043, Thank you for taking the time to share your experience and for your complimentary comments regarding the team. We do hope to be of service again in the future. Kind Regards, Stuart
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gadabouts48 wrote a review Sep 2021
Leeds, United Kingdom138 contributions55 helpful votes
Hotel's Favourite
We arrived Friday afternoon and was met with a lovely receptionist at check in. Our room wasn't ready but we had arrived before 3pm🙂 was quite happy to sit in the bar area and wait. Eventually we got our room key for 168 the rooms at the Radisson are a nice size, view looked onto the side of the hotel onto a flat roof, but this didnt bother us. The room was clean plenty if coat hangers,toiletries and drawer space, plus iron and ironing board and hairdryer. Tea making facilities plenty of milk which is good. All our meals were excellent the waiting on staff were brilliant, considering there was 170 people in our group. Breakfast was a serve yourself buffet but things were replaced once they had run out. All in all a great time was had by all.
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel Durham
Responded 4 weeks ago
Dear gadabouts48 , Thank you for taking the time to share your experience. It is very rewarding for our team to read how much you enjoyed your weekend break with us and we hope to be of service again in the near future. Kind Regards, Stuart
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ntilley2021 wrote a review 18 Oct
1 contribution
Excellent hotel, very well situated. Parking was cheaper if you are a member and there is plenty of space to park. The hotel staff are excellent, the breakfast fantastic and the pool and other facitiesbrilliant.
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Date of stay: October 2021
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Response from Catherine Draper, Guest Services / Front Office at Radisson Blu Hotel Durham
Responded 3 days ago
Thank you ntilley2021 for your review, it sounds like you had a very enjoyable time with us and we look forward to welcoming you again in the near future. Kind Regards Catherine
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Linda B wrote a review 17 Oct
Yorkshire110 contributions38 helpful votes
I had to wait an hour before my room was ready. The first member of staff was dismissive with me, which was not very professional. The second member of staff, Katie, treated me much better and was friendly and efficient.
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Date of stay: October 2021
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Response from Catherine Draper, Guest Services / Front Office at Radisson Blu Hotel Durham
Responded 4 days ago
Dear Linda B, thank you for your review. I am very sorry to read of the experience with the first member of staff, however very pleased to see that Katie managed to get you checked in and provide the service we strive for. I do hope that you will visit us again in the future Kind Regards Catherine
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s8rgao1xvm wrote a review 17 Oct
1 contribution
The hotel was overall very good but we had booked a junior suite and were put in the wrong room to start with and then the next day didn’t have our room serviced. No water provided. We were given 2 different explanations from different staff as to why. However the staff were friendly, helpful and the hotel excellently situated.
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Date of stay: October 2021
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Location
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Response from Catherine Draper, Guest Services / Front Office at Radisson Blu Hotel Durham
Responded 5 days ago
Dear s8rgao1xvm, thank you for your recent review. I am sorry to read that you were allocated the wrong room initially, however pleased to see that the team were able to rectify that for you. We will ensure that this is addressed with the team so that we can ensure this issue does not occur in the future, I am only sorry I was not able to prevent it happening to yourselves. Kind Regards Catherine
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PRICE RANGE
US$110 - US$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel, durham hotel durham, radisson durham
LOCATION
United KingdomEnglandCounty DurhamDurham
NUMBER OF ROOMS
207
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Frequently Asked Questions about Radisson Blu Hotel Durham
Which popular attractions are close to Radisson Blu Hotel Durham?
Nearby attractions include Durham Market Hall (0.4 km), Gala Theatre Durham (0.3 km), and Old Tom's Gin Bar (0.5 km).
What are some of the property amenities at Radisson Blu Hotel Durham?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Radisson Blu Hotel Durham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Blu Hotel Durham?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Radisson Blu Hotel Durham?
Conveniently located restaurants include Akarsu Turkish Restaurant & Grill, Bells Fish Restaurant, and Tia's.
Are there opportunities to exercise at Radisson Blu Hotel Durham?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Radisson Blu Hotel Durham located near the city centre?
Yes, it is 0.6 km away from the centre of Durham.
Are any cleaning services offered at Radisson Blu Hotel Durham?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Blu Hotel Durham offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Radisson Blu Hotel Durham?
Many travellers enjoy visiting Durham Cathedral (0.9 km), Crook Hall & Gardens (0.3 km), and Ushaw Historic House, Chapels & Gardens (5.4 km).
Does Radisson Blu Hotel Durham have any great views?
Yes, guests often enjoy the river view available here.