We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We checked into this charming B&B early and there were no issues, the room we had chosen was a double with private bathroom, which meant the bathroom was across the hall, a little different than we are used to, but didn't cause any issues, the...More
Thank Robert W
Response from OakbankHouse, Owner at Oakbank HouseResponded 9 October 2017
Returned from Bowness after a three day stay yesterday. Excellent views of the lake - lovely breakfast, well presented B&B with on-site parking. Danny is very welcoming and we now always book here - two long weekends in the summer months. Will probably return for...More
Response from OakbankHouse, Owner at Oakbank HouseResponded 3 October 2017
Thank you and we look forward to seeing you again.
Stayed a few nights at oakbank guest house was made very welcome by Danny and his staff. Our room was very spacious and very clean and the staff couldn't of been more helpful it was like home from home breakfast was lovely there was an...More
Thank Sean G
Response from OakbankHouse, Owner at Oakbank HouseResponded 19 September 2017
Thank you. The team will be happy to hear your comments.
We stayed a few nights at this hotel in the 'superior room'. The view of the lake from the room was outstanding. Parking was free - useful as it's located within easy walking distance from where you wound want to visit around. Not sure about...More
Thank Clarence C
Response from OakbankHouse, Owner at Oakbank HouseResponded 15 September 2017
Oakbank is situated in a prime location close to the shops and restaurants of Bowness. It is on a steep hill so if you have mobility issues you may struggle getting to and from the guesthouse and Bowness.
The car park has sufficient spaces for...More
Thank John M
Response from OakbankHouse, Owner at Oakbank HouseResponded 12 September 2017
Thank you for staying with us and providing feedback.
If I may just point out we do promote and explain the leisure facilities we provide and there are pictures of the same on both our own web site and those of other booking sites.
Response from OakbankHouse | Property representative |
I find your attitude amazing. You clearly believe that your choice of words were not abusive or offensive and you fail to understand that it is not what you think that determines that but what others who heard you... More
I find your attitude amazing. You clearly believe that your choice of words were not abusive or offensive and you fail to understand that it is not what you think that determines that but what others who heard you think. Guests around you were offended by your behaviour and complained to my staff. Your language was both rude and offensive. Not all of your comments were made outside the breakfast room and your abusive comments were made in reception whilst other guests were present.
You know what happened and it is not me who is being economical with the truth. You advised my waitress that you were not staying a second night before you even spoke to me so your comment that it was my attitude that made made you leave early is clearly untrue. I addressed your complaint that the bacon was too well done by cooking your breakfast again only for you to complain that the second serving was under done. When I asked you how you wanted it cooked? You couldn't say. Your husband then mumbled somewhere in between!! I would remind you 22 other people enjoyed breakfast that day and I apologise for the disappointment you felt. However, the manner and language you used to express yourself was rude and abusive and I do not have to tolerate that. Your comments about the lake view are ridiculous as anybody who stays in Room 5 would agree. Your complaint that you couldn't see the lake from the doorway into the bedroom is ludicrous. A lake view room does not mean you can see the lake from every conceivable angle in the room.
I am sorry you did not enjoy your stay and I wish all the best on your future travels.