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All reviews alton towers all you can eat adjoining restaurant restaurant next door brewers fayre good nights sleep dual carriageway the ground floor night's sleep room was spotless no air con great room fantastic value comfy bed trentham gardens evening meal car park
Firstly, the staff here are brilliant, we were greeted by a friendly guy on reception when we arrived, I think his name was Noor? Really helpful and smiley! Always said hello and asked how our day was when we saw him throughout our stay. The...More
check in was quick and the receptionist was very pleasant. the room was let down by being just that bit too small to add the extra bed to make it a family room. if that wasn't there it would have been quite spacious but with...More
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We stay at this hotel several times a year and it's always a pleasure. Everyone is great especially Moses, Noor and Libby along with her great housekeeping team. The rooms are of a good standard as would be expected of Premier Inn, and the location...More
We recently stopped at this hotel ! What a great place. All the staff were friendly from reception, to housekeeping, to restaurant and management. Nothing was too much trouble. Made us feel at home. **ADVICE** Ignore all the negative comments on here, as its not...More
stayed in this hotel once as I’m use to travelodge and glad we switched back.
The cleaners left pubic hair all over the toilet and bath tub.
Scratch marks all over the walls and bogies on the bed linen
Response from WhitbreadHotels | Property representative |
The breakfast service depends on how busy the hotel is and how many guests are expected to have breakfast. It's usually a buffet service, especially at weekend however if there are not many guests having... More
The breakfast service depends on how busy the hotel is and how many guests are expected to have breakfast. It's usually a buffet service, especially at weekend however if there are not many guests having breakfast, the team will offer a cooked to order breakfast so it's better quality for our guests.
The coffee at this hotel is from a Costa machine.