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Great National Newcastle - Under - Lyme Hotel

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656 Reviews from our TripAdvisor Community

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There are newer reviews for Great National Newcastle - Under - Lyme Hotel
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Showing 652: English reviews
Liverpool, United Kingdom
Reviewed 5 January 2017

The worst hotel I have ever stayed in, from the moment we arrived, until the moment we left. Firstly the hotel is shockingly outdate, dirty and neglected, apart from the lobby and bar areas, this was were the first walked in to a receptionist who checked us in and seemingly was uninterested in us being there. So we then walked...

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Thank jayw1991
Stoke-on-Trent, United Kingdom
Reviewed 28 December 2016 via mobile

We booked a suite as an overnight break for boxing night for our anniversary. We paid upon checking in, first mistake. Our suite was disgusting. Stains on the floor, a toilet that wouldn't flush properly, a bathroom door that wouldn't close, bedside lamps that wouldn't work, and a door to the room that didnt lock,which we only found out later...

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Thank Deborah K
Stoke-on-Trent, United Kingdom
Reviewed 22 December 2016 via mobile

Went christmas party night. Food took a while and most was cold.que for the drinks took a while.plastic cups could not find our table. Disco good. Toilets poor.staff were great and did there hardest. Carpets needed cleaning. Would go again

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Thank Amanda P
Newcastle-under-Lyme, United Kingdom
Reviewed 21 December 2016

The place should be condemned. Dirty place to sit down and eat. Cutlery was as if it was dug up from the garden. Still got food stains on it. Its like a club 18-30's holiday camp. Bread rolls in a bowl with no side plates to butter the bread. No Salt and Pepper on the table for the main course...

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1Thank I7641NTkevinb
Nuneaton
Reviewed 20 December 2016 via mobile

What an Awful hotel. the bed was good, but that's it, awful shower, the condition of the room was poor, the windows don't shut properly the noise till 2am was unbelievable. On top of that terrible service. Do not book.

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2Thank T1239MCsalvatorem
Reviewed 19 December 2016 via mobile

We were very nervous for this visit ... Due to the recent, awful reviews! However, our party ALL had a fab evening. The initial queue at the bar was rediculous but this did die down during the evening. The plastic cups were also like being at a pool party. The toilets werent great, wet floors, but they were useable. The...

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Thank Jcope87
United Kingdom
Reviewed 19 December 2016

Visited the Ramada on Saturday evening for our works Christmas party - bit aprehensive about all the negative reviews we had read! First visited the Ramanda 3 years ago and wer so taken with the presentation, standard of food and service that we returned last year. Last year was a good evening so we decided to book again. Bit of...

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Thank helen b
Reviewed 19 December 2016 via mobile

I came to stay at the hotel for 2 nights from my wedding day all though the room was clean it was in poor condition a lot of Damage to the furniture and carpet and a window that wouldn't shut or lock which was asked to be fixed and wasn't staff were hardly ever around no information available or welcome...

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Thank Keeley B
Stoke-on-Trent, United Kingdom
Reviewed 18 December 2016 via mobile

Our third year visiting this venue for our Christmas party and unfortunately, it's got worse and worse each year. £45 for a 3 course meal (dogs dinner), DJ and drinks. We were told to arrive at 7pm for the meal sitting at 7.30pm. By 8pm we were still waiting to be told our table number as the staff on duty...

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1Thank Sunworshiper456
Reviewed 18 December 2016 via mobile

I've been to some shabby places but this was by far the worst. Took over half an hour to get a welcome drink to begin with. Food that was supposed to start at 7:30 ended up being 8:30. We didn't receive our mains until quarter to 10 for which the accompanying vegetables turned up 20 minutes later by then we...

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1Thank Bettyjean44

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Great National Newcastle - Under - Lyme Hotel

Address: Clayton Road, Newcastle-under-Lyme ST5 4AF, England
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: ₹ 2,516 - ₹ 3,895 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Great National Newcastle - Under - Lyme Hotel 3*
Number of rooms: 50
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Also Known As:
Great National Newcastle - Under - Lyme Hotel Newcastle-Under-Lyme, Staffordshire
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I didn't stay long enough to rate. Hostels are a higher standard than this hotel.”
 of 5 bubbles Rhbondgirl, 14 Mar 2017 | Read review
“Book elsewhere”
  • No security chain on door
  • This was the headboard in our room
 of 5 bubbles susan6687, 1 Feb 2017 | Read review
“DON'T book here!! Avoid at all costs!”
 of 5 bubbles jayw1991, 5 Jan 2017 | Read review
“Don't stay”
 of 5 bubbles angelawE2127LR, 18 Dec 2016 | Read review
“Donyt book”
 of 5 bubbles EmmaTunstall1, 6 Dec 2016 | Read review
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