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Booked hotel through Alton Towers.
As there are 5 of us we have to have 2 rooms which had been allocated next door to each other without us requesting it. Thank you.
Evening meal was a all you can eat buffet and the kids ate...More
Stayed here to break up a journey from Scotland to the Isle of Wight, and to visit family in Stoke, and we were very impressed by the staff throughout our stay. Check-in was easy and the lady on reception was chatty and genuinely natural. In...More
Response from HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6Responded 10 January 2018
Thank you for taking the time to leave your review following your recent visit to the Holiday Inn Stoke on Trent.
As a team we were delighted to receive your 5/5 review, it’s always encouraging to know that you enjoyed our hospitality and...More
We booked this trip through Alton Towers. It is one of their partner hotels.
The hotel staff were fantastic! Nothing was too much trouble for them, they went above and beyond! Allowed our son to put Netflix on in the bar area and watch what...More
Couple of nights here and it was nice enough.
Clean functional room although the furthest from the reception ! lol
Tidy and nice enough executive room.
Reception staff were lovely.
Food ok although a little dear for the quality of it.
Pool was ok
We booked this hotel as this was closest availablity to Alton towers. I was quite disappointed with the condition the room was although I had booked executive room. The door to the closet was broken and the plinth on the floor was left which was...More
Response from HIStokeonTrent, General Manager at Holiday Inn Stoke on Trent M6Responded yesterday
Thank you for choosing the Holiday Inn Stoke on Trent and for posting your review. Thank you also for your honesty and your constructive criticism.
We pride ourselves on providing excellent customer service and are always very pleased to receive constructive feedback from...More