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Borough Arms Hotel

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Borough Arms Hotel
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483 Reviews from our TripAdvisor Community

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Showing 482: English reviews
Reviewed yesterday NEW

My elderly mother and I stayed here as a family member was having their 60th Birthday in the hotel. The staff were fantastic very thoughtful and did their best to make sure we had everything we needed. Although the rooms are in need of updating they are clean and spacious. I would recommend this hotel to anyone who puts old...

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Helpful?
Thank Kerry M
Newcastle-under-Lyme, United Kingdom
Reviewed yesterday NEW

Once again our large party came for their annual get together and to enjoy a really good time. There was never any doubt that The Borough Arms would once again be perfect hosts and provide an excellent time for all of our party. The venue was nicely decorated and the food was well up to the good standards we have...

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Thank GJackson123
blackpool
Reviewed 2 days ago NEW

Staying here for a few weeks whilst working at the local Hospital. Everything about the Hotel has been first class! Rooms are spotless and comfortable. Plenty of hot water. Breakfast is excellent. Bar meals are reasonably priced and very good quality, so much so that I haven't eaten anywhere else during my stay. Management and staff are friendly and helpful,...

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Thank donkeylasher
Reviewed 1 week ago via mobile

I arranged an 80th Birthday lunch for 32 guests for my mother. All worked out extremely well. The communication from the hotel was excellent, I was able to email on a regular basis with updates on the party as I live a distance away. On the day, the staff were extremely accommodating to us and allowed us to decorate the...

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Thank Jane P
Stafford, United Kingdom
Reviewed 1 week ago

Stayed for one night as we attending a friends party who lived nearby, hotel chosen for its location. Our room was on the top floor and was quite small with bed being pushed up against the wall. This wasn't a problem as we were only staying overnight and not the reason why I am writing this review. The only positive...

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Thank steve e
Brownhills
Reviewed 3 weeks ago

Even though the stay was for a sad reason somewhere close for my dads funeral. The stay was exceptional the the staff an service was superb an for a short while i forgot the reason i was there. The breakfast was lovely. the room was very clean a welcoming the hotel was fantastic. Me an the wife would sure stay...

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Thank Kev C
Newcastle-under-Lyme, United Kingdom
Reviewed 3 weeks ago

We had a 80th birthday party at Borough,. I cannot fault the staff and management they really could not do enough. The food was delicious and although the restaurant was quiet with it being a Monday it was a lovely atmosphere. I have no hesitation in recommending it. They really helped to make it a night to remember. Super .

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Thank ginny252
Leicester
Reviewed 3 weeks ago

Met up with 10 friends who were at the North Staffs Poly and played rugby together in the late 1970's. Talk about 'fit for purpose'- friendly, inexpensive, clean, brilliantly located hotel providing a good breakfasts and with Courage Directors in the bar. There is an excellent curry house within two minutes walk and Newcastle boasts some great pubs as well....

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Thank MartinIsaac
Derby, United Kingdom
Reviewed 3 weeks ago

I stay at the Borough Arms regularly when working in Newcastle under Lyme and I am very satisfied. Car parking is ample and Reception is open for long hours. Prices are very reasonable and, for the price, you get good value for money. Rooms are clean and beds comfortable. It is quiet at night so you can sleep well. Breakfasts...

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Thank sueandaustin
Deganwy
Reviewed 4 weeks ago

Although staying only for one night, we would have loved to have stayed longer. Without putting on airs and graces, the hotel had that top class feel, and the price was very acceptable. Breakfast and evening meal were exceptionally good.

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Thank Roger D

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Borough Arms Hotel and Restaurant is one of the oldest established hotels in the Newcastle-under-Lyme and Stoke-on-Trent areas, with history dating back to 1783. The hotel is very much of the style associated with a traditional English town centre coaching inn, yet has been sensitively and subtly refined to offer the comfort and modern standards demanded by today's visitors. Independently owned and managed, the hotel retains many period features and takes great pride in offering a very personal service. As a valued guest, you may be confident that we will do our utmost to ensure your comfort, whether you are staying in one of our 40 centrally heated, en-suite rooms, visiting us for a meal in the restaurant, or using our conference and banqueting facilities. ... more   less 

Additional Information about Borough Arms Hotel

Address: 26 King Street, Newcastle-under-Lyme ST5 1HX, England
Region: United Kingdom > England > Staffordshire > Newcastle-under-Lyme
Price Range: ₹ 4,670 - ₹ 5,008 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Borough Arms Hotel 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Borough Arms Hotel Newcastle-Under-Lyme, Staffordshire
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Questions & Answers

Here's what travellers have asked, with answers from Borough Arms Hotel staff and other travellers.
3 questions
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Questions? Get answers from Borough Arms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 12, great as a single.”
 of 5 bubbles donkeylasher, 7 Dec 2016 | Read review
“All rooms I have stayed in over the years are good.”
 of 5 bubbles sueandaustin, 12 Nov 2016 | Read review
“Just let the receptionist know if you have any particular preferences”
 of 5 bubbles RogerD488, 8 Nov 2016 | Read review
“Best service all round”
 of 5 bubbles harrysA6368, 17 Oct 2016 | Read review
“Bridal Suite”
 of 5 bubbles juliet637, 14 Sep 2016 | Read review
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