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Room red hot . Not the cleanest bathroom. Shower hot then cold . Couldn't fit in Bath . Tap falling apart . Tv remote random working . Only good thing was price I suppose . Also charged for breakfast even though I cancelled .. which...More
This hotel is good value in all regards, the rooms are clean, comfortable and spacious, there is ample free parking, it is a good base to visit the area and only a short walk into Wetherby, the staff are friendly and helpful and whilst buffet...More
Stay here twice a year when up here on buisness and must say was given a much better room than in the past .believe it was a studio room ,it was more up-to date with a fine Japanese shower .room was spacious with a very...More
Thank peter f
Response from Hotel M, General Manager at Mercure WetherbyResponded 2 weeks ago
Dear Peter F
Many thanks for the review, delighted to read that you had an enjoyable and comfortable stay at the hotel.
Also, very pleased that you found the new car parking system to be much better, and improved on the last system.
Chose the Mercure because of its good location just off the A1, convenient for my trip being just near the motorway.
Looks like it was built in the 60's - reminded me of Crossroads Motel !
Although the room was old fashioned and needed updating,...More
Response from Hotel M, General Manager at Mercure WetherbyResponded 4 weeks ago
Thank you for taking the time to write a review on the hotel.
I am disappointed that the food did not meet your expectations, however I am pleased that you found the bedroom clean and warm, and good value.
I will pass on...More
We stayed in a studio room which had plenty of space our friends were in a standard which was teeny tiny . Rooms are a bit dated but ours was lovely and clean . Very convenient if you want to walk into wetherby . Staff...More
Response from Hotel M, General Manager at Mercure WetherbyResponded 15 February 2018
Many thanks for your review, I am delighted that you enjoyed your stay and found the hotel clean, and the breakfast lovely.
Hope to see you return again soon, thanks again