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The Cloud Hotel

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Traveller (37)
Dining (3)
Overview
Meerut Road, New Forest, Brockenhurst SO42 7TD England See on map
AMENITIES
Free Internet
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (313)
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313 results
Traveller rating
213
53
28
9
10
Traveller type
Time of year
LanguageEnglish
213
53
28
9
10
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All reviews new forest grab rails complimentary tea or coffee lovely relaxing time quiet surroundings on arrival journey home sunday lunch special occasions biscuits quiet road forest view room traditional hotel roast potatoes comfortable hotel enjoyable stay excellent hotel
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1 - 5 of 313 reviews
Reviewed 3 days ago via mobile

My parents recently stayed at the hotel and have asked me to give this review on their behalf. They said that the entire experience was fabulous and they really enjoyed themselves, despite the weather! The staff were extremely friendly and the service was great. They...More

Thank Nikki S
Reviewed 1 week ago

We stayed at the Cloud Hotel 5th and 6th October and had a really lovely time. Nothing was too much trouble for the staff. They were helpful and courteous, working hard but still taking time to ask about our day, our sleep etc. It was...More

Thank SurreySaunders
Response from ChristopherL3546, Owner at The Cloud HotelResponded 1 week ago

Thanks for your very generous review You chose a good weekend for Animal spotting We look forward to welcoming you back to The Cloud

Reviewed 2 weeks ago via mobile

Lovely decor in the several lounges. A nice place for a pre dinner drink. Staff are friendly and efficient. The food is so so! Melon cocktail with citrus sorbet .. melon slightly under ripe and sorbet was more like gelato. Main course was more quantity...More

Thank xiabuxiabu
Response from ChristopherL3546, Owner at The Cloud HotelResponded 1 week ago

Thanks for your review I am glad you appreciate the gradual updating of the décor that we are doing, making it appealing to all generations Disappointed you did not enjoy the food as much we have the same chef who has been here more than...More

Reviewed 2 weeks ago

There are as always pros and cons as usual to this hotel in the beautiful surroundings of the New Forest. Cons first....... We arrived as part of a wedding party to stay for 2 nights arriving on the Friday afternoon. The room was ok, overlooked...More

Thank andyandjeantaylor
Response from ChristopherL3546, Owner at The Cloud HotelResponded 1 week ago

Thanks for your review, we are glad you enjoyed the restaurant Sorry the room was not what you expected and the water supply ran out it is unusual to have high demand for water after guest's have showered before breakfast, we do have a Cappuccino...More

Reviewed 2 weeks ago

Back again for a short break. Myself and Tim would like to thank Stewart and Chris and the fabulous team Mike, Annette and not forgetting Alison (who I rode with on Saturday morning at the local stables). What a wonderful stay, so relaxing fantastic food,...More

Thank sarahkraj77
Response from ChristopherL3546, Owner at The Cloud HotelResponded 2 weeks ago

Many thanks for your comments much appreciated by the whole team we look forward to seeing you hopefully in December!

View more reviews
About
Description
The Cloud Hotel is a 3 star hotel located at Brockenhurst in the heart of the New Forest National Park. The famous New Forest ponies can be seen outside the entrance of the hotel which faces directly onto More the open forest. The Cloud Hotel has recently been upgraded from an AA 2 star to an AA 2 red star Inspectors Choice Hotel, and upgraded again to an AA 3 star hotel. We continually strive to offer the best customer service and standards possible for our guests. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Free Internet
Bar/Lounge
Golf Course
Meeting Rooms
Non-Smoking Hotel
Pool
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
18
Price range
US$ 128 - US$ 214 (Based on Average Rates for a Standard Room)
Also Known As
Cloud Hotel Brockenhurst
,
The Cloud Hotel Brockenhurst, New Forest
Location
United Kingdom > England > Hampshire > New Forest > Brockenhurst
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
18
Price range
US$ 128 - US$ 214 (Based on Average Rates for a Standard Room)
Also Known As
Cloud Hotel Brockenhurst
,
The Cloud Hotel Brockenhurst, New Forest
Location
United Kingdom > England > Hampshire > New Forest > Brockenhurst
Photos
Traveller (37)
Dining (3)
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Questions & Answers
Ask a question
Linda J
7 October 2018|
Answer
Response from ChristopherL3546 | Property representative |
Very Safe, less than 10 mins walk
0
Votes
Room Tips
"Forest rooms have the best view but rooms at the back are quieter."
SurreySaunders
1 week ago
Read review
"Room overlooking the forest everytime"
sarahkraj77
2 weeks ago
Read review
"A room with view on the forest is very agreeable"
171ferdinandb
8 Aug 2018
Read review
"Again book room overlooking the forest"
sarahkraj77
29 May 2018
Read review
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