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Room & Suite (283)
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Overview
  • Excellent60%
  • Very good25%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“saltus spa”(24 reviews)
“third floor”(20 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,814)
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1,810 results
Traveller rating
1,032
469
163
93
53
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1,032
469
163
93
53
Show reviews that mention
All reviewsberesfords restaurantsaltus spathird floornew forestsuperior roomjacuzzi and saunaindoor and outdoor poolsleisure facilitiescomplimentary upgradeafternoon teaforest viewlovely hotelfour posterlounge areaspa treatmentsfamily roomrestaurant manager
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1 - 5 of 1,810 reviews
Reviewed yesterday

Our one night stay at the Balmer Lawn Hotel was a mistake! We should have stayed longer. From the moment we entered the hotel we were met with friendly, helpful staff. Our room, No 9 was so lovely with views to the front and the...More

Thank Felicity2018
Hotel's Favourite
Reviewed 18 May 2018 via mobile

My husband and I recently stayed here to celebrate our 3rd wedding anniversary. We were greeted at the reception desk with a warm welcome and this warm reception continued throughout our stay from all members of the hotel staff. The room was luxurious, spacious and...More

Thank Natasha B
Response from Samantha T, Guest Relations Manager at Balmer LawnResponded 4 weeks ago

Dear Natasha B Thank you for your lovely review about our Hotel & staff. I was so pleased to read you enjoyed your time with us and you hope to return very soon!

Reviewed 2 days ago

I had booked the spa for myself and my daughter, for her 30th birthday. From start to finish, we had a very positive experience. The staff were very polite and friendly, the facilities were great, and afternoon tea was delicious. The highlight of the afternoon...More

Thank 195Julie
Reviewed 3 days ago via mobile

We ate here this evening...The service was polite and attentive throughout the meal without being overwhelming...Asked for a couple of changes to the menu which were politely attended to ...overall very pleasant experience ...It was nice to be treated as a guest rather than a...More

Thank yummytummy1983
Response from Samantha T, Guest Relations Manager at Balmer LawnResponded 2 days ago

Dear yummytummy1983 Thank you for your review of your time with us. I hope we can welcome you back very soon.

Reviewed 3 days ago

Two of us shared a most memorable lunch at Balmer Lawn yesterday. Not only were we treated royally by the very attentive, but not over attentive staff, we were also given excellent advice on food and drink selections by Lorenzo Fassio, who oversees the catering...More

Thank Gillian B
Response from Samantha T, Guest Relations Manager at Balmer LawnResponded 2 days ago

Dear Gillian B Well you can't get much better than a glowing review like yours! Your words are greatly appreciated and to have named Lorenzo & Sam personally is fantastic. Our team will be delighted with your comments. I hope we can welcome you back...More

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Most Booked Properties in Brockenhurst
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 177 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Brockenhurst
#3 Luxury Hotel in Brockenhurst
#6 Romantic Hotel in Brockenhurst
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 177 - US$ 327 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Brockenhurst
#3 Luxury Hotel in Brockenhurst
#6 Romantic Hotel in Brockenhurst
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (406)
Room & Suite (283)
Dining (101)
Pool & Beach (46)
Amenities (92)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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simon g
4 December 2017|
AnswerShow all 2 answers
Response from John A | Reviewed this property |
Because they’re clearly not interested in good customer care!
0
Votes
Room Tips
"Number 9 is quiet with lovely views"
Read review
"Front rooms give the b best views"
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"Not room 25"
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"superior room over looking cricket pitch"
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