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Captain's Club Hotel

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625 Reviews from our TripAdvisor Community

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There are newer reviews for Captain's Club Hotel
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Showing 623: English reviews
Exeter, United Kingdom
Reviewed 14 November 2015

I stayed for three nights in mid November. Very comfortable room, good boutique hotel ambiance and lovely food, excellent quality. Impeccable service. Very impressed. The location was attractive, overlooking the river, and it's near to the town centre but quiet.

Thank Christowmill
Reviewed 12 November 2015 via mobile

Well what can I say!!! This is a mixed review which is a shame because really out of everywhere I have eaten this year this certainly is up there with the best of them!! However, the rest of my party did not agree that the steak was cooked as requested and a bit chewy but the overall presentation of the...

Thank Sarah T
Poole, United Kingdom
Reviewed 11 November 2015 via mobile

Well we have been regular captains club visitors for a long time now however it's been about 6 or 7 months since our last visit and it appears to have gone downhill lately! The food was not the same standard as previous visits and The atmosphere has changed and doesn't feel as exclusive or classy as it used to and...

1Thank halliejonesharper
Christchurch, United Kingdom
Reviewed 9 November 2015

We stayed at the hotel for two nights with a group of friends, having a private dinner in the function room. The whole experience was fantastic, the food during our stay was perfect, the staff very helpful & friendly.

Thank Clive M
Hove, United Kingdom
Reviewed 8 November 2015

we stayed on 4/11 in room 208. we arrived slightly damp and disheveled, after being washed out of the campsite we were staying at in bridport - we booked the hotel for a special treat night of luxury. we had our small dog with us and the hotel upgraded us to a suite free of charge (we had not booked...

Thank Dwhite5764
Reviewed 7 November 2015

My husband has wanted to stay here for ages, and last month we finally did for a night..The staff are super friendly and helpful, the rooms modern and clean, and each has a floor to ceiling window so you can sit and look out at the river ..We didn't dine there, as we had other commitments , but the restaurant...

Thank Julie H
Southampton, United Kingdom
Reviewed 4 November 2015

My family are huge fans of the Captains Club, we stay there a couple of times a year for family get togethers, big birthdays etc. We went for just a meal there in July and the food was superb! We have stayed in a few of the rooms and Suites and they are gorgeous, very modern and minimalistic. Increidbly comfortable...

Thank MsLibbyW
London, United Kingdom
Reviewed 1 November 2015

We have just returned from another stay at the Captains Club - our fifth time. Once again we had a marvellous experience. The location is superb, with views of the river (and of the activities on the river), within easy walking distance of Christchurch, a short drive to Mudeford and other interesting Dorset locations. However, the over-riding good points to...

Thank jersey075
Watford, United Kingdom
Reviewed 31 October 2015

This is a very welcoming hotel with extremely friendly staff. All the rooms have beautiful views over the river, and are very spacious, dressing gowns and slippers are provided. We had breakfast and dinner in the hotel, food was excellent with losts of choice We will definitely return.

Thank ossie353
Reviewed 26 October 2015 via mobile

My daughter booked us for afternoon tea at 1230 on Sunday 25.10 she received a phone call on Friday 23.10 to say they couldn't do afternoon tea until 1530 despite accepting her booking online. We arrived at 1530 and were quickly shown to our seats, after waiting 20 minutes we asked a waiter if we could order he said he...

1Thank Vicki S
TimothyLloyd, Hotel director at Captain's Club Hotel, responded to this review

Thank you very much for taking the time to write your review about your visit for afternoon tea and I am so sorry that you were disappointed with the service you received. I apologise personally for the fact that the online booking system allowed your daughter to book afternoon tea at 12.30pm but thank you for your understanding of why...

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Hotel & Grounds (13)
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Dining (15)
Pool/Beach Area (7)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Captain's Club Hotel & Spa
Captain's Club Hotel & Spa
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
Modern four silver star hotel located on the banks of the river Stour close to the historic market town of Christchurch in rural Dorset. Hotel comprises of 12 lifestyle suites, each with a separate lounge/living area and either two or three bedrooms sleeping from 1 to 6 people. The hotel boasts a cocktail bar with award winning bar-tenders and a 2 AA rosette restaurant. Event facilities for up to 100 and a bijou spa complete with hydro-therapy pool, sauna and four treatment rooms. The suites have air-conditioning to the lounge/living area and the hotel bedrooms are air conditioned throughout. The alfresco dining terrace is open all summer and provides a perfect location to soak up the atmosphere of life on a busy river. ... more   less 

Additional Information about Captain's Club Hotel

Address: Wick Lane | Wick Ferry, Christchurch BH23 1HU, England
Region: United Kingdom > England > Dorset > Christchurch
Price Range: ₹ 12,277 - ₹ 25,169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Captain's Club Hotel 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Captains Hotel Christchurch
The Captains Hotel
Hotel Style:
#1 Family Hotel in Christchurch
#2 Luxury Hotel in Christchurch
#3 Business Hotel in Christchurch
#3 Romantic Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Captain's Club Hotel staff and other travellers.
3 questions
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Dubai, United Arab Emirates

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Questions? Get answers from Captain's Club Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are river facing, but if you can book an apartment it is worth the extra cost.”
 of 5 bubbles Rufus237, 16 Jan 2017 | Read review
“All rooms face the river and are all beautiful.”
 of 5 bubbles 3tracy123, 2 Jan 2017 | Read review
“Every room is special with brilliant river views.”
 of 5 bubbles Brian083, 16 Dec 2016 | Read review
“we only had lunch and some tables are out of the wind look for them great river views.”
 of 5 bubbles cb512016, 30 Nov 2016 | Read review
“Suites have superb views of the river”
 of 5 bubbles Vickytrainer49, 9 Nov 2016 | Read review
5 of 5
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