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Stayed for one night attending a concert at the Sage, if you're going there this place is ideal. Few problems and considering this is £115 a night I wouldn't expect the following: a very cold room and faulty air con (that was NOT 21°C!), a...More
I stayed here for 1 night on Business during March 2018.
On check-in was warmly created at the Honors Check-in Desk. The receptionist advised there were no upgrade rooms available (benefit of Hilton Gold Status) however when I asked again they offered me an Executive...More
1 Thank christopherdoakley
Response from Martin R, General Manager at Hilton Newcastle GatesheadResponded 26 June 2018
Thank you for taking the time to write a review on your recent stay here with us at Hilton Newcastle.
I am delighted that you enjoyed your stay, especially the good views, the breakfast and the executive lounge.
We shall look forward to...More
Joined the Hilton Honors scheme - little benefit ( free wi fi). My own fault left the booking a day too late and lossed out on the Summer Discount by 25%. Booked here for position and family staying. Little disappointing for its star rating. App...More
Lovely hotel, always very clean and tidy, the pool and sauna area is lovely but quiet, the room was clean and of a good size. The only fault would be that the cleaners never came once over a weekend, the staff are lovely and the...More
What’s happening to the big Hilton brand. When check in at 8 pm only one receptionist available which causes wait. The rooms are basic with noisy airco, no minibar, no pen and notepad just basic. Not great unfortunately