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Hilton Newcastle Gateshead

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Hilton Newcastle Gateshead
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2,732 Reviews from our TripAdvisor Community

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Showing 2,677: English reviews
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Blackburn, United Kingdom
Reviewed 2 days ago NEWvia mobile

Good hotel with lovely breakfast and friendly staff. Tried claiming my hilton honours points what a nightmare very very poor... Yes you get correspondence and emails but then they ask for receipts of when you stayed even though it must still be on their records. Stayed 6 times so far got points for one stay?? Tried calling and everything but...

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Helpful?
Thank clive r
Madrid
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

Take a Queen Deluxe room facing the river, and you will have one of the best views from a hotel room anywhere! Quality hotel in great location, with spacious rooms, great breakfast and comfortable bar area. Just head across the swing bridge over the Tyne, and you will be close to all the attractions of Newcastle city centre, or stay...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Nicholas J
About Hotel's Favourite Review
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Nicholas J Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too...

Edinburgh, United Kingdom
Reviewed 2 days ago NEW

This is a really good, modern hotel which for us is in a great location. The staff are lovely and very professional. Newcastle is a very interesting city with lots of hidden gems. Shopping is fantastic with a huge number of different places to eat.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 452dorothyh
DUBLIN , IRELAND
Reviewed 2 days ago NEW

This was our first visit to Newcastle and the Hilton had availability for our preferred travel dates, so we made the booking. As we were arriving on an early morning flight, I emailed the hotel to enquire if an early check –in would be possible. The General Manager replied that this would be no problem. Even before we arrived, this...

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Helpful?
Thank PATJORDAN
Kent, United Kingdom
Reviewed 2 days ago NEW

Very good hotel, nicely situated with a great view of the Tyne. Good service, good food and comfortable room - reasonably priced and situated in a great area to explore the wider Newcastle. Very friendly service and quick to help when asked.

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Thank suzy M m
Reviewed 3 days ago NEWvia mobile

The treatments at the spa were really lovely. Afternoon tea was enjoyable but we only had one choice of sandwich per person. The staff were helpful and validated our parking for the whole of our stay.

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Helpful?
Thank Maureen C
Newcastle
Reviewed 4 days ago NEW

Absolutely outstanding stay in this beautiful hotel. Staff were wonderful - friendly and professional. The quality of our room and all our meals was superb. The hotel were extremely accommodating when we had to postpone our stay last minute (due to our son being unwell) - they changed our dates without question or penalty. All in all a thoroughly fantastic...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 253clarer
Preston, United Kingdom
Reviewed 5 days ago NEW

Third time I have stayed at this hotel when in Newcastle, excellent service and clean and functional rooms. Internet issues seem to have been fixed and good coverage. would recommend oh my god cannot get of the page until I reach 200

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Marc S
Reviewed 6 days ago NEW

I really enjoyed my stay at Gateshead Hilton, the staff were super friendly & professional, and I loved the river / bridge views from my room! Hotel is perfectly located for Sage & Baltic, and a short walk from city centre. Gym well equipped, rooms comfy & lovely bar - looking forward to my next stay!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 372louisee
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear 372louisee Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too distant...

london
Reviewed 1 week ago

I stayed at this hotel for 2 nights. The room was large and comfortable. The staff friendly and helpful. I do think it odd that a hotel like this still doesn't have free Wi-Fi other than in the lounge area. Also odd nowadays not to have a bottle of mineral water in the room.

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Helpful?
Thank gillg57
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear gillg57 Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, however I note your comments regarding wifi at the hotel. We do offer complimentary wifi to all of our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Windows on the Tyne Restaurant
Windows on the Tyne Restaurant
Cuisines: British, Grill, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Banquet Room

Additional Information about Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead NE8 2AR, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: ₹ 6,354 - ₹ 13,232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Newcastle Gateshead 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Newcastle Gateshead Hotel Gateshead
Hilton International Gateshead
Hilton Gateshead
Gateshead Hilton
Hilton Newcastle Gateshead England
Hotel Style:
#3 Luxury Hotel in Gateshead
#3 Business Hotel in Gateshead
#3 Romantic Hotel in Gateshead
#7 Family Hotel in Gateshead
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Newcastle Gateshead staff and other travellers.
24 questions
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Questions? Get answers from Hilton Newcastle Gateshead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Insist on a room that overlooks the Tyne”
 of 5 bubbles 110762JM, 12 Mar 2017 | Read review
“Try somewhere else if you want air conditioning”
 of 5 bubbles gordonburns1, 10 Mar 2017 | Read review
“Get a room with t a view of the Tyne”
  • The high level bridge and the Cathedral
  • The swing bridge
  • View from my bedroom window
 of 5 bubbles 193nigelm, 8 Mar 2017 | Read review
“If there at a weekend park your car by 18:00 at the latest as parking is difficult if the hotel has a public function”
 of 5 bubbles MIADangerous, 8 Mar 2017 | Read review
“Ask for full river view”
 of 5 bubbles Hols2014, 7 Mar 2017 | Read review
5 of 5