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Hilton Newcastle Gateshead

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Traveller (978)
Room & Suite (354)
Dining (27)
Overview
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Bottle Bank, Gateshead NE8 2AR England See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Hilton Newcastle Gateshead
Special Offer:Up to 25%* Off Hotel Sale
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(3,315)
Traveller rating
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  • 534
  • 237
  • 149
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w h
London, United Kingdom
10262
Reviewed 4 days ago
Got upgraded to a riverside view room and also upgraded to hilton honors clubroom . Room was enormous ( but must be due for a refresh..I hope they choose forward thinking non corporate designers to make best use of those inspirational views of the magnificent Tyne and its bridges) . Everything worked .Lots of soaps etc to take home! . Great breakfast with loads of veggie and vegan choices ..and great views from the dining hall . V friendly staff indeed
Thank w h
Response from Martin R, Guest Relations Manager at Hilton Newcastle Gateshead
Responded 2 days ago
Dear WH Thank you for your lovely review. I'm delighted you had an excellent experience with us and enjoyed your well deserved upgrade. I will pass on your kind comments to the team and we hope to welcome you back in the not so distant future. Shannon Guest Relations Manager
heather_suds
Tayport, United Kingdom
358173
Reviewed 4 days agovia mobile
This hotel is a good one....location, pool, breakfast, beds, staff..
all very good standard The onky downside was the air con which really doesn't work so rooms can be hot and no windows open. Amazing views from a public areas. Very clean hotel. Nice lobby and bar.
Thank heather_suds
Response from Martin R, Guest Relations Manager at Hilton Newcastle Gateshead
Responded 2 days ago
Dear heather_suds Thank you for your lovely review. I'm delighted you had a good experience with us and enjoyed your lots of aspects of our hotel including the pool and breakfast. I will pass on your kind comments to the team and we hope to welcome you back in the not so distant future to once again admire the amazing views of our city. Shannon Guest Relations Manager
Lisa G
Newcastle upon Tyne, United Kingdom
115
Reviewed 4 days agovia mobile
Very clean, modern hotel. Beautifully presented, and we found the staff to be very polite and professional. Well sized and comfortable room with all the equipment you need (hot drinks, hairdryer, ironing board, fridge) and a fabulous view over the Tyne Bridge.
Thank Lisa G
Response from Martin R, Guest Relations Manager at Hilton Newcastle Gateshead
Responded 2 days ago
Dear lisagY5762UY Thank you for your lovely review. I'm delighted you had an excellent experience with us and enjoyed your time with us in Newcastle. I will pass on your kind comments to the team and we hope to welcome you back in the not so distant future. Shannon Guest Relations Manager
Paul G
High Wycombe, United Kingdom
2311
Reviewed 1 week agovia mobile
Staff rude and unhelpful. Was given a disabled room although I didn't ask for it and the hotel wasn't full. Was also the furthest room from reception which would have surprised me if I had been disabled.
Night duty staff very rude.
Room had hairs on bed and in bathroom and there was a plastic bag tied over the smoke alarm. Paid £145 for all this - shocking will never stay again.
Thank Paul G
Response from Martin R, General Manager at Hilton Newcastle Gateshead
Responded 6 days ago
Dear paulg116, Thank you for your feedback regarding your recent stay here with us at Hilton Newcastle. I am disappointed to hear that certain aspects of your stay did not meet your expectations. We do have a duty manager and reception team who work 24/7 to take care of all our guests needs and if they had been made aware that you were unhappy would have made it right for you. Thank you once again and I do hope it does not deter you from staying here in the future. Best regards Martin
beth t
2019
Reviewed 1 week agovia mobile
We visited here for a ball, so we decided to book a room for the night to stay. Check in was easy, event was great and the food and drinks were delicious. Beds were comfy and rooms were very clean. Thank you for a lovely evening
Thank beth t
Response from Martin R, Guest Relations Manager at Hilton Newcastle Gateshead
Responded 2 days ago
Dear Beth t Thank you for your lovely review regarding a recent stay with us in Hilton Newcastle. I'm delighted you had an excellent experience with us and enjoyed your well deserved night away at the ball. I will pass on your kind comments to the team and we hope to welcome you back in the not so distant future. Shannon Guest Relations Manager
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About
Food & drink at the hotel
Windows on the Tyne Restaurant
121 reviews
Cuisines: Contemporary, British, Grill
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
254
Price range
US$ 90 - US$ 205 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Newcastle Gateshead Hotel Gateshead
,
Hilton International Gateshead
,
Hilton Gateshead
,
Gateshead Hilton
,
Hilton Newcastle Gateshead England
Location
United Kingdom > England > Tyne and Wear > Gateshead
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
254
Price range
US$ 90 - US$ 205 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Newcastle Gateshead Hotel Gateshead
,
Hilton International Gateshead
,
Hilton Gateshead
,
Gateshead Hilton
,
Hilton Newcastle Gateshead England
Location
United Kingdom > England > Tyne and Wear > Gateshead
Photos
Traveller (978)
Room & Suite (354)
Dining (27)
Pool & Beach (5)
Business Centre & Event Rooms (12)
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Questions & Answers
Ask a question
Emily O
24 October 2018|
Answer
Response from Kathy W | Reviewed this property |
??
0
Votes
charlyb123
10 August 2018|
Answer
Response from Martin R | Property representative |
Hi Charlyb123. We do accept cash on arrival along with valid ID. Thank you Shannon Hilton Newcastle
0
Votes
Room Tips
"river view !"
702wh
4 days ago
Read review
"Pick a room that overlooks the Tyne River."
660waynew
4 weeks ago
Read review
"Club floor"
Leighites
5 weeks ago
Read review
"Definitely ask for a room with a river view, we were on the 3rd floor and had great view of bridges and town"
LizM41
1 Oct 2018
Read review
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