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Bay Carlton Hotel

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Traveller (210)
Room & Suite (101)
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Overview
  • Excellent24%
  • Very good45%
  • Average22%
  • Poor5%
  • Terrible4%
Travellers talk about
“shearings hotels”(33 reviews)
“self drive”(33 reviews)
“sea view”(89 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Bar/Lounge
Free Parking
3 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (775)
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775 results
Traveller rating
189
337
173
45
31
Traveller type
Time of year
LanguageEnglish
189
337
173
45
31
Show reviews that mention
All reviewsshearings hotelsself drivesea viewnational holidaysshearings holidaylisa mariesingle roomwellington piercoach driversea frontpublic roomscreaky floorboardsfirst floorrestaurant staffweekend breakserved hotbreakfast and evening meal
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1 - 5 of 775 reviews
Reviewed yesterday

This was truly awful. The hotel is shabby, very down at heel, the room had a stale smell to it and the furnishings were old, the bathroom needed a serious renovation. The fan in the bathroom is so noisy that in the middle of the...More

1  Thank JoanneElizabeth1970
Response from CarltonHotel012, General Manager at Bay Carlton HotelResponded yesterday

Thank you JoanneElizabeth1970 for your interesting review, I am greatly surprised to see this review, as our team at the Carlton are renowned for customer care and their friendly attitude, just look at the previous comments in the reviews, the menu is set by Bay...More

Reviewed 1 week ago

We had a most enjoyable week at the Bay Carlton Hotel from June 23-30th as part of a Shearing’s eight-day holiday ‘Beautiful Norfolk Broads and Norwich’. The hotel is ideally situated on the seafront, opposite the Wellington Pier and The Sea Life Centre and within...More

3  Thank drjohn030151
Response from CarltonHotel012, General Manager at Bay Carlton HotelResponded 1 week ago

Thank you for your glowing review, I have noted your comments and were possible will implement but have to factor in budgets etc, I look forward to your return, kind regards, Paul Betts, GM.

Reviewed 1 week ago

I stayed at this hotel during a Shearings self drive holiday. The bedroom was of good size with a comfortable bed. the bathroom had a powerful shower. The food was of good standard and the staff were friendly. Recommended.

1  Thank B7152FJpeterw
Response from CarltonHotel012, General Manager at Bay Carlton HotelResponded 1 week ago

Thank you for B7152FJpeterw for your wonderful review, kindest regards, Paul Betts, GM.

Reviewed 1 week ago via mobile

Have just returned from a lovely stay at The Carlton. The hotel bar, lobby and dining room are bright, airy and modern. The stairs and our bathroom could do with an update but were spotlessly clean and the bedroom was faultless (room 229). Friends stayed...More

1  Thank thesquarebb
Response from CarltonHotel012, General Manager at Bay Carlton HotelResponded 1 week ago

Thank you for your glowing review, with all these wonderful comments, I will certainly pass on your praise to all the team, kind regards Paul Betts, GM.

Reviewed 11 June 2018

My wife and I booked in for a 3 nights half board . It was our first visit to the hotel and Great Yarmouth. More than likely our last. We left after just 2 nights. The Bay Carlton Hotel Management need to address concerns or...More

Thank Peter3Optimum
Response from CarltonHotel012, Manager at Bay Carlton HotelResponded 3 weeks ago

Thank you Peter3Optimum for your review, I am highly concern in reference to your comments and will be making a full investigation, if you would be as kind to contact me personally, I will address the issues, I apologise for any distressed caused, Kind regards,...More

View more reviews
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free Internet
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 111 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 111 - US$ 160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (210)
Room & Suite (101)
Dining (9)
Pool & Beach (6)
Questions & Answers
Ask a question
Denise B
4 July 2018|
AnswerShow all 2 answers
Response from CarltonHotel012 | Property representative |
Sorry the entertainment room has two flights of steps with no toilets, hope this helps?
0
Votes
neil s
19 May 2018|
AnswerShow all 2 answers
Response from CarltonHotel012 | Property representative |
yes we have full menu for children
0
Votes
Carol C
18 April 2018|
AnswerShow all 3 answers
Response from CarltonHotel012 | Property representative |
Hi we have a breakfast buffet and Dinner is served to your table, Enjoy!
1
Vote
Room Tips
"Don't choose any room - don't go at all."
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"Room with a Sea View"
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"Try to get rooms away from lift (unless mobility problems) or on ground floor"
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"close to prominade"
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