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The Chase Hotel

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1 room 2 adults 0 children
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The Chase Hotel
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429 Reviews from our TripAdvisor Community

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Showing 428: English reviews
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UK
Reviewed 1 week ago

First the good stuff, plenty of parking, not difficult to find, not far from the main streets of the center of Ross on Wye. Also the building looks impressive, the staff were courteous, the receptionist very efficient and the bar-staff also efficient once they looked up from their mobile phone. Breakfast (smoked Haddock) was very good. Now the not so...

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Helpful?
Thank 1KBob
Birmingham, United Kingdom
Reviewed 2 weeks ago

I have stayed at the Chase Hotel several times and it is always good. It is unusual to find a consistent high standard but the Chase is always excellent on service, quality of rooms and food. On this occasion, I received an email prior to arrival to say that there was an event which could go on until 12.30am and...

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Thank johnToncent
Preston, United Kingdom
Reviewed 3 weeks ago

We arrived on speck to a lovely receptionist who found us a room in need of updating and quite small classed as an executive room ,but not in our opinion.the pillows were like bricks and no brewing up facilities.The meal in the evening was poor after a long wait and the breakfast must have been the most tasteless I have...

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Thank Piusbaines
Aslackby
Reviewed 3 weeks ago

Close to town centre, good parking, lovely building, great food and brilliant staff. We booked a Superior Room but it turned out to be a standard room by todays standard(room 14) but the deputy manager changed us t o room 6 a proper superior room, it was all done very nicely. A big thank you to the staff who were...

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Thank Mike T
Liverpool, United Kingdom
Reviewed 19 February 2017

Took my elderly mum here recently for lunch. The atmosphere was very relaxing, The food is quite expensive and there was limited light food. We chose a club sandwich which was delicious but my mum who has dementia really struggled to eat it. It would have been nice to see things like soups (not as part of a fixed meal)...

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Thank carolandjohn2001
Leicester, United Kingdom
Reviewed 18 February 2017 via mobile

We needed a hotel in Ross on Wye to meet friends for a meal. We had eaten at the chase but never stayed. The rooms look alright on the website but in reality are very nice. A large comfortable bed in a good size room with solid modern furniture. Dining was excellent and a nice bar for pre and post...

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1Thank Ronald E
Mansfield, United Kingdom
Reviewed 27 January 2017

This is a hotel that I stay at from time to time and it usually provides excellent service. Unfortunately, the night I chose to stay was also chosen by the local farmers for a gathering - dozens of them - and the kitchen really struggled to get food to us (6 for dinner) When it did arrive it was enjoyed...

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Thank colinallum
Glasgow, United Kingdom
Reviewed 20 January 2017

Stayed here Jan 2017. Room was not massive but was clean and the bed was comfortable. We were there as part of a conference and there was 70 of us eating a set evening meal which was delicious and the service was great. I can imagine that having a wedding or other large function would be great here. The only...

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Thank Kathryn M
Gloucester, United Kingdom
Reviewed 18 January 2017

From initial booking right through to the dinner, everyone was very helpful and friendly. The food was excellent and very good value for money. Service was very good. Our group will definitely use The Chase again.

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Thank Maharg2013
Durham, United Kingdom
Reviewed 5 January 2017

Nice Hotel, Good Location - VERY POOR Customer Service I booked an overnight stay in The Chase with my 9 year old daughter. We are frequent visitors to Ross-on-Wye, my daughter asked to stay in The Chase as it is close to a friends business and we have walked past numerous times. After booking the room I received an email...

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4Thank chrishudson9

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The Chase Hotel in Ross-on-Wye is a Georgian Country house hotel set in 11 acres of parkland surrounded by stunning countryside. The hotel has been refurbished to reflect an up to date feel which blends sympathetically and seamlessly with the period charm and features of the building, enabling guests to relax and enjoy their stay in comfort. ... more   less 

Additional Information about The Chase Hotel

Address: Gloucester Road, Ross-on-Wye HR9 5LH, England
Region: United Kingdom > England > Herefordshire > Ross-on-Wye
Price Range: ₹ 6,219 - ₹ 13,501 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Chase Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Chase Hotel Ross On Wye
The Chase Hotel Ross-On-Wye, Herefordshire
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Questions & Answers

Here's what travellers have asked, with answers from The Chase Hotel staff and other travellers.
3 questions
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Gloucester, United Kingdom
4 months ago
Mevagissey, England, United Kingdom
over a year ago
Mevagissey, England, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from The Chase Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one big enough to swing a cat in.”
 of 5 bubbles 1KBob, 22 Mar 2017 | Read review
“We chose room 5 executive suite”
 of 5 bubbles Piusbaines, 5 Mar 2017 | Read review
“negotiate for a real Superior room”
 of 5 bubbles 763miket, 2 Mar 2017 | Read review
“Get a room with a 4 poster - big and comfortable”
 of 5 bubbles colinallum, 27 Jan 2017 | Read review
“Ask for a room with a view of the grounds”
 of 5 bubbles geoffreym292, 4 Jan 2017 | Read review
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