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The Royal Hotel

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The Royal Hotel
The Royal Hotel
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1,052 Reviews from our TripAdvisor Community

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Showing 1,049: English reviews
hatfield
Reviewed 30 December 2015

We booked the very reasonably priced Christmas Eve, Christmas Day offer. On arrival were met in reception by the friendly and helpful manageress, booked in and went up to our room, it was very spacious, large comfortable bed, plenty of storage space, tv, free wifi, a fantastic view over the river and surrounding area via a small balcony. Bathroom was...

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1Thank tim w
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Tim Thank you for this fantastic review. We always feel a great pressure when it comes to our Christmas package stays because guests are putting themselves in our hands at such a special time and we so want to get it right. Words like yours are music to our ears as they suggest we did it! I will share...

Swansea, United Kingdom
Reviewed 30 December 2015

Having already stayed at The Royal Hotel twice we were so impressed that we decided it would be the ideal destination for a family Christmas. The staff were welcoming and the facilities were very comfortable, and there were little touches throughout our stay that added charm to our home from home experience. The whole package is fantastic quality and value...

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Thank cerlott
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Family Lott Thank you so much for choosing to stay with us over Christmas. We are thrilled that you enjoyed the festive break and that we made your stay one to remember. Kind words like these make the teams efforts so worthwhile. We look forward to welcoming you all again. Kind regards Sally, Matthew & all the team at...

Ross-on-Wye, United Kingdom
Reviewed 28 December 2015

We have just returned from a family lunch in the Restaurant which was delicious and very good value. Great service was provided by Rosie who was friendly, attentive and helpful. Although they were very busy in the Bar we did not experience any delays and my party all went home happy. Great stuff!

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Thank caroline t
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Caroline Thank you for this great review. Really pleased to hear that your party enjoyed their visit to us and that Rosie looked after you well. A new member to our team she is proving to be a gem. Have a great New Year and we look forward to seeing you soon. Sally & Matt

Ross-on-Wye, United Kingdom
Reviewed 26 December 2015

I have visited the Royal many times and always been impressed with the atmosphere service and staff . The new management have totally revamped this hotel wow fantastic dinning room and bar with views over the river Wye. On a summers evening the terrace outside the bar is a picturesque location

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2Thank Roberttbrain
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Robert Thank you for this lovely review. We have a great location here and strive to make it as good as it can be. We are lucky to have a great team on board which always makes our goal so much easier to achieve. Happy New Year and we look forward to your visits in 2016. Sally & Matthew

Kent, Ohio USA.
Reviewed 18 December 2015

We found the hotel on Booking.com, and were very pleased with the results. The bedroom was a good size, and the bed very comfortable, which was important since the first night was after a transatlantic flight with no sleep! We ate dinner in the restaurant and my wife had Lamb Shank which was delicious. The price for the room, which...

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1Thank DavidandJean69
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are really glad that you enjoyed your recent stay with us and that the sleep quality was good.....key thing in any break away! I will pass on your comments to our kitchen team regards the food quality, they will be really pleased. We hope you will visit us again. Sally & Matthew

Reviewed 15 December 2015

We stayed in this hotel a year ago for a couple of nights break and found it very convenient location for local touring. On this occasion we had a function to go to close to Hereford so it seemed a natural choice. The room we were given was extremely spacious and comfortable with a wonderful view of the river and...

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2Thank Bikafella1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for sharing your positive impression of your recent stay with us. it is great to hear how happy you were with both the accommodation and the dining experiences you had with us. We look forward to welcoming you again in the future. Sally & Matthew

Leeds, United Kingdom
Reviewed 9 December 2015

Stayed 3 nights at this hotel , the room was lovely. Quite a distance to walk up and down steps to get to some rooms and didn't see a lift. Car parking limited particularly when an event/party on at the hotel. Most of the staff were friendly and helpful. Had a couple of meals in the bar/ restaurant. Prices reasonable...

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Thank anonymousR8350RE
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your valued feedback. Due to being a grade two listed building we do not benefit from having a lift and do realise that during peak trading times parking can be challenging. With our festive menu running along side our a la carte menu we have reduced our number of specials to ensure quality and we...

Tavistock, United Kingdom
Reviewed 7 December 2015

Great management team, which shows as soon as you enter the building. Despite two big functions at the same time as our stay, the service was excellent and we will definetely be making a return visit. Lovely views overlooking the Wye.

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Thank Daniel L
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Daniel Thank you so much for this lovely review and we are so pleased that you enjoyed your time here. We look forward to welcoming your large party next year. Sally & Matthew

Potters Bar, United Kingdom
Reviewed 7 December 2015

This is our second visit and once again, the service and food was excellent. The room was clean and comfortable as well. All in all, we had a great weekend. Special mention for the team leader, Paul, who was very accommodating and friendly despite being very busy with Christmas parties.

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Thank 2Nelsons
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are really glad that you enjoyed your repeat visit to the Royal. Paul is fab....a real asset to the business and I will ensure I share your comments with him. We look forward to seeing you again soon. Sally & Matthew

Rugby, United Kingdom
Reviewed 5 December 2015

This is the second time this year that my wife and I have stayed at the Royal and have enjoyed our visits on both occasions. Great staff and lovely room the hotel is situated at the top of the town and is easily accessible when entering Ross from the A40. Plenty of parking and a only short stroll into the...

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Thank paulharrison58
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for such a lovely review....it is great to know when a guest's second visit is just as good as the first. We are very fortunate to have a great location so close to the town and yet very peaceful with amazing views of the river and surrounding valleys.We hope to welcome you again very soon. Sally...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service

Additional Information about The Royal Hotel

Address: Royal Parade, Ross-on-Wye HR9 5HZ, England
Region: United Kingdom > England > Herefordshire > Ross-on-Wye
Price Range: ₹ 6,414 - ₹ 10,275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Royal Hotel 3*
Number of rooms: 42
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Also Known As:
Royal Hotel Ross On Wye
Royal Ross On Wye
The Royal Hotel Ross-On-Wye, Herefordshire
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hotel staff and other travellers.
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Questions? Get answers from The Royal Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The "single" room accommodations seems to have a wing of it's own, which isn't a problem! The Hotel is "Quiet"!”
 of 5 bubbles 849ericp, 23 Mar 2017 | Read review
“Check if the windows open.”
 of 5 bubbles lyn62, 19 Mar 2017 | Read review
“Choose a room with a river view”
 of 5 bubbles mariamudie, 16 Mar 2017 | Read review
“Up grade to superior, well worth it.”
 of 5 bubbles IanT493, 13 Mar 2017 | Read review
“Check with reception if you want a room with a view of the river Wye.”
 of 5 bubbles JEMwalesUK, 5 Mar 2017 | Read review
5 of 5