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Ashford International Hotel

Traveller (279)
360
Panoramas (12)
Dining (52)
Certificate of Excellence
Overview
Simone Weil Avenue, Ashford TN24 8UX England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,728)
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1,687 results
Traveller rating
738
602
218
80
49
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LanguageEnglish
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738
602
218
80
49
Show reviews that mention
All reviews q hotels spa break comedy night quench bar relaxation room large hotel good size steam room and sauna buffet style spa facilities evening meal restaurant staff changing rooms my mum member of staff reception area bed and breakfast
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1 - 5 of 1,687 reviews
Reviewed 3 days ago

Given the competition most hotels need to look to their laurels. The AIH has good facilities from pool and spa to bedrooms and function rooms. The staff are friendly and considerate. My main disappointment was the rather dismal lunch arrangements - felt a couple of...More

Date of stay: January 2019
Thank Discerning-intrepid
Response from AIHGeneralManager, General Manager at Ashford International HotelResponded 2 days ago

Dear Discerning-intrepid. Thank you for your feedback and I’m pleased you enjoyed your stay overall. I'm sorry to hear you didn't enjoy the lunch offering on this occasion. Please be assured that your helpful comments have been taken on-board. Thanks again and we hope to...More

Reviewed 1 week ago

This is about the 5th time we have stayed - a group of girlfriends come for a spa break which includes the lunch, evening meal and breakfast. We always find the rooms very comfortable and clean, the spa treatments are lovely and relaxing and the...More

Date of stay: January 2019
Thank EastSussexBear
Response from AIHGeneralManager, General Manager at Ashford International HotelResponded 1 week ago

Dear EastSussexBear. Many thanks for your lovely 5 star review and your continued loyalty is much appreciated. I’m delighted to hear you enjoyed your spa break and some shopping at McArthur Glen Designer Outlet. Angie was very pleased with her special mention. Keep an eye...More

Reviewed 2 weeks ago

I prebooked a room through booking.com for the 30th Dec, I cancelled my booking on the 28th by sending an email. I was sent a confirmation booking by email which I cancelled on the 29th at around 1am. I thought the cancellation had been accepted...More

Date of stay: December 2018
Thank canaan8
Response from AIHGeneralManager, General Manager at Ashford International HotelResponded 2 weeks ago

Dear Canaan8. Thank you for your feedback and please accept my apologies for this regrettable situation. I’m aware you have been in conversation with our Reservations Manager and that the matter has been brought to a conclusion. I do hope you will consider a return...More

Reviewed 3 weeks ago

My wife and I just love staying at the Ashford International hotel, based in Ashford Kent and the main reason for our visits and stays throughout the year, is just so we can spend a little time with all of the most friendly and wonderful...More

Date of stay: December 2018
1  Thank towns9
Response from AIHGeneralManager, General Manager at Ashford International HotelResponded 2 weeks ago

Dear towns9. Thank you very much for your lovely 5 star review following your most recent stay at Ashford International Hotel. I’m delighted to hear you are always made to feel so welcome and you enjoy the facilities. I have shared your kind comments with...More

Reviewed 3 weeks ago via mobile

We stayed at this hotel for a Christmas family break. The hotel advertised a family festive break with entertainment. The cost for 5 adults was over £3500. The whole 4 days was a waste of time. Staff are incompetent, facilities are worn and not fit...More

Date of stay: December 2018
Thank Peter2308
Response from AIHGeneralManager, General Manager at Ashford International HotelResponded 2 weeks ago

Dear Peter2308. Thank you for your feedback and I'm sorry to learn that some elements of our Christmas package were not to your liking. I am aware that there has been some offline correspondence between yourself and the hotel Operations Manager. I do hope you...More

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About
Description
The Ashford International Hotel is located close to J9 of the M20 motorway and minutes from the Eurostar terminal, Channel Tunnel and only 36 minutes from London. The hotel boasts 19 state-of-the-art More conference rooms and 179 sumptuous bedrooms. The hotel has a contemporary brasserie style restaurant Horizon, Costa Coffee and the more informal sports bar with pool table, Quench. Leisure and Spa facilities feature a 20m indoor pool, Jacuzzi, sauna, steam room, Technogym, relaxation suite and six beauty treatment rooms. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
179
Price range
US$ 90 - US$ 169 (Based on Average Rates for a Standard Room)
Also Known As
Ashford Hotel International
,
Ashford International Hotel Kent
Location
United Kingdom > England > Kent > Ashford
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
179
Price range
US$ 90 - US$ 169 (Based on Average Rates for a Standard Room)
Also Known As
Ashford Hotel International
,
Ashford International Hotel Kent
Location
United Kingdom > England > Kent > Ashford
Photos
Traveller (279)
Room & Suite (164)
Dining (52)
Pool & Beach (27)
Amenities (66)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 106 nearby attractions
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Questions & Answers
Ask a question
karlwilson3207
9 November 2018|
Answer
Response from ukbod | Reviewed this property |
There is a small amount of weights of lesser denominations and a lot of exercise machines - check out the photos
0
Votes
kazzamum
10 August 2018|
AnswerShow all 2 answers
Response from Claire E | Reviewed this property |
As far as I remember, yes.
1
Vote
jenel22
4 October 2017|
Answer
Response from JohnC7499 |
Don't Bother !
0
Votes
Room Tips
"305 - good size and interconnects with 303, but gets a bit more road noise"
EastSussexBear
1 week ago
Read review
"But be sure to eat in the main restaurant and ask to sit in Angie`s section."
towns9
3 weeks ago
Read review
"Request your needs at Reception. Many ground floor rooms garden views to side and rear All double glazed...."
P3569QMjaneth
3 weeks ago
Read review
"A room where the heating is OK!!!"
M6574RAthomasr
3 weeks ago
Read review
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