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Cromwell Lodge

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Traveller (171)
Room & Suite (95)
Dining (10)
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Overview
  • Excellent26%
  • Very good33%
  • Average18%
  • Poor13%
  • Terrible10%
Travellers talk about
“old building”(27 reviews)
“top floor”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (611)
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LanguageEnglish
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161
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110
83
66
Show reviews that mention
All reviewsold buildingcreaking floorboardstop floorbirthday partyboth morningsvery pleasant staybreakfast was excellentlovely weekendbed was very comfortabletown centretea and coffeefull englishweekend breaktwo night staycar parkbanbury crossyogurt
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1 - 5 of 607 reviews
Reviewed 5 days ago via mobile

I stayed in room 18 for 3 nights in May 2018 and as you can see from the pictures a good sized room, shower toilet facilities. Freeview tv and usual kettle with Tea and coffee. I like this hotel it has character, its old with...More

Thank TDVF10
Response from Katie M, General Manager at Cromwell LodgeResponded yesterday

Dear TDVF10, Thank you for taking the time to leave a review. We are thoroughly glad you enjoyed the quirks of our old building. We are currently amidst a 'Spring Spruce' but as you stated, it's does take time. We look forward to welcoming you...More

Reviewed 1 week ago

I wish I had read the reviews and would have saved myself a lot of hassle. I booked this hotel as a romantic weekend break for my partner's birthday. I was contacted twice before the weekend to ask which chocolates I wanted, despite explaining the...More

Thank david b
Reviewed 2 weeks ago

Great location at the city center with delicious food,smiley staff and tidy rooms. My family had a very memorable week thanks to the warm welcome staff and especially many thanks to Dani that made our stay so pleasant.Hope se you soon again ! xx

Thank elizabeth8711
Response from Katie M, General Manager at Cromwell LodgeResponded yesterday

Dear Elizabeth8711, Thank you for your kind review. We are glad you enjoyed your stay and I will pass your regards onto Dani. We look forward to welcoming you back in the future. Kind regards, Katie & The Cromwell Team

Reviewed 2 weeks ago

Uncooked raw food. Complete lack of understanding as to good customer service, instead rude. According to the shift manager, I need to go back and complain in person - but needs to be in 2 weeks time when the Manager returns from holiday, as there...More

Thank sunset_orange2004
Reviewed 3 weeks ago

Lovely old building but more like 3 star. Reception not always manned. Had loose towel rail with only one bath towel between us. No biscuits in our room but my mother did have in her room. Curtains did not cover the whole window in length....More

Thank Helwajane
Response from Katie M, General Manager at Cromwell LodgeResponded 3 weeks ago

Dear Helwajane, Thank you for taking the time to review. I must stress the importance for any readers that we are not a 4 star hotel. We are as you mentioned a 3. We are however, a 4* inn, the classifications for the ratings are...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 81 - US$ 151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 81 - US$ 151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (171)
Room & Suite (95)
Dining (10)
Business Centre & Event Rooms (2)
Questions & Answers
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Barbara663
4 January 2017|
AnswerShow all 4 answers
Response from alaimar | Reviewed this property |
No pool at all !
0
Votes
Google Translation
Room Tips
"Tip :- avoid there are plenty of good class hotels nearby"
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"please do not stay there at your peril"
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"Don't bother"
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"If there are any clean rooms make sure you get one"
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