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Cromwell Lodge

Hotels.comUS$ 78*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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531 Reviews from our TripAdvisor Community

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Showing 528: English reviews
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Isle of Wight, United Kingdom
Reviewed 3 days ago NEWvia mobile

We were booked into this hotel But after we were given a key to our room we refused to stay I will show you why we was then shown another room wallpaper hanging off so we did not stay 😭I would never recommend this hotel ever so disappointed 😔

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Helpful?
Thank kenrackett
Southampton, United Kingdom
Reviewed 4 days ago NEW

What a shame. Overall the service was OK (What you would expect as a minimum) but didnt have that WOW factor. The Hotel is old and quirky so you hopefully expect to step back in time to good old fashioned English. What you find is a hotel with the last make over from the 70s. Worn carpets and out dated...

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Thank Stephen L
Reviewed 1 week ago via mobile

Popped in from a rainy day to have a nice hot drink and was welcomed with a warm and friendly member of staff called Adam. We were served with a friendly smile and in a very pleasant manner. We only stopped for a hot chocolate but we felt just as important as a customer who was staying in the hotel....

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Thank Alex P
North Yorkshire, United Kingdom
Reviewed 1 week ago via mobile

I stayed in this hotel as a pit stop on our way to pepperpig land. The hotel seemed quite dated,the carpets frayed in parts and the decor seemed tired in need of freshening up. We encounterd a few problems in our stay . We booked two rooms together at the same time but our rooms were at the operation ends...

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Helpful?
Thank leighanned1989
London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed overnight in Banbury for a visit to the beer festival that was taking place. Hotel is a bit tired and the shower in our room could do with a good deep clean especially the grout in the tiles. We didn't stay in the hotel much so wasn't too much of a problem. We arrived early so our room wasn't...

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Thank outandabout2011
Reviewed 2 weeks ago via mobile

Had a 3 night business trip booked and after the first night of very little sleep wanted to leave and find somewhere quieter and more comfortable. I tried to find a manager but couldn't and after a very long wait for breakfast had to leave. A phone call and many hours later a manager called me back and I was...

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Thank John B
Penzance, United Kingdom
Reviewed 2 weeks ago

The worst. Rooms - dirty, very noisy and uncomfortable. Staff - confrontational, arrogant and unsupportive. Had to cut the stay short – Avoid! I have stayed in hundreds of hotels. The experience at The Cromwell is probably the worst. Some colleagues and I were booked in for 3 nights. On the first evening I found my mattress resembled the African...

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Helpful?
Thank Hunny_Munster
Bristol, United Kingdom
Reviewed 3 weeks ago

I would like to start by saying that I had read a lot of the reviews and was not expecting much. However the staff were fabulous from start to finish, very attentive and polite. The only thing I would say is that they need more staff, the ones that were there worked tirelessly and did everything they could to make...

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Helpful?
Thank Helen B
Warwickshire, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here for business and the whole experience was just shabby! It isn't just tired, it is dirty. The ladies toilets looked like they hadn't been cleaned in quite a while and the doors were just filthy. Food at lunchtime was poor, avoid at all costs the fish finger sandwich, awful!! Service was slow, nice enough people when they...

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1Thank Greener27
Reviewed 3 weeks ago via mobile

The rooms really good do with some refurbishment, however they were clean and comfortable with plenty of storage space and tea and coffee facilties. Plenty of plugs and mirrors in the right place. We ate here one night of two and we were very impressed. Due to travelling we were in the last half an hour of service but they...

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Helpful?
Thank rowe1986

145 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Room Service

Additional Information about Cromwell Lodge

Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Region: United Kingdom > England > Oxfordshire > Banbury
Price Range: ₹ 4,884 - ₹ 8,758 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cromwell Lodge 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Cromwell Hotel Banbury
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Questions & Answers

Here's what travellers have asked, with answers from Cromwell Lodge staff and other travellers.
5 questions
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Marlow, United Kingdom
4 months ago

See all questions (5)

Questions? Get answers from Cromwell Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different place to stay!”
  • Noisy outside but also inside - creaking floors and banging doors
  • The Great Rift Valley
  • Really shabby everywhere
  • A good indication of the general standards
Hunny_Munster, 8 May 2017 | Read review
“We upgraded to a superior room as it was our anniversary and had room 3, it was very spacious”
558helenb, 1 May 2017 | Read review
“go somewhere else”
margaretandmikes, 30 Mar 2017 | Read review
“Only saw our room!”
del316, 25 Mar 2017 | Read review
“Avoid room 3 - noise from generators/fans”
WLT83, 2 Feb 2017 | Read review
5 of 5
Hotels.com
US$ 78* /night
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Expedia.comUS$ 78
Hotwire.comUS$ 78
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*Disclaimer
Prices are for 1 room, 2 adults
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