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Holiday Inn Express Folkestone Channel Tunnel

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Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel
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1,162 Reviews from our TripAdvisor Community

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Showing 1,136: English reviews
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Reviewed 5 days ago NEWvia mobile

The room was shabby. Mould on the window sill and the door didn't shut properly. The breakfast was lovely though and the reception staff were helpful. I didn't eat at the restaurant and the staff encourage you to order takeaway anyway.

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Helpful?
Thank Hitesh C
warwickshire
Reviewed 2 weeks ago via mobile

Stayed here before an early tunnel crossing. Evening meal options were limited and expensive but Folkestone is only a few mins away and there's a Tesco within 1/2mile (also had fuel) so not a problem. Easy parking, clean tidy room, self service breakfast from 6am with a hot 'to go' option as well as cereal, fruit, croissants and yoghurt. Take...

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Helpful?
Thank 6anne3
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear 6anne3, Thank you for your review of your recent stay with us at the Holiday Inn Express Folkestone. I am glad to read that you enjoyed our breakfast options, this is a new concept over the last month, so we appreciate the positive feedback. We do hope to welcome you back in the near future. Kind Regards Fran

Manchester
Reviewed 2 weeks ago

Only stayed one night prior to getting the shuttle the following day. Room was clean and tidy apart from one off putting stain in the door way. Reception/Bar staff extremely helpful and a credit to the hotel. Restaurant available for a limited dinner menu but should cover most tastes and the option to order a takeaway and eat it in...

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Helpful?
Thank manufan51
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Manufan51, Thank you for your review of your recent stay with us at the Holiday Inn Express Folkestone. Thank you for your positive comments, I do apologise about the stain on the carped. We do hope to welcome you back in the near future. Kind Regards Fran

Aberdeenshire
Reviewed 2 weeks ago via mobile

Great location and efficient staff. Travelled With two dogs which was no problem at all and they slept in our room and were allowed in the main bar area too. We arrived too late for dinner but were given a good selection of takeaway menus so we ordered a Chinese which was delivered to the hotel in about 20 minutes....

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Helpful?
Thank Hill-run_bisom
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Hill-run_bisom, Thank you for your review of your recent stay with us at the Holiday Inn Express Folkestone. I do apologise that there was a rip in the sofabed, I will let housekeeping know.We do hope to welcome you back in the near future. Kind Regards Fran

New Delhi, India
Reviewed 2 weeks ago

I was there for a day with my wife in February 2017. The hotel is little far from the town center which is roughly 2 miles walk or 8 quids if you take a taxi. We took a double bed room with sofa and the room was spacious and very well appointed, clean and equipped with basic amenities. There wasn't...

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Helpful?
Thank shakun2015
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Shakun2015 Thank you for your review of your recent stay with us at the Holiday Inn Express Folkestone. We do hope to welcome you back in the near future. Kind Regards Fran

Reviewed 2 weeks ago

This is what you would expect from a Holiday Inn Express. The room was comfortable and clean and the staff very helpful. With a captive audience the food was on the expensive side for what it was but at least there was a fair choice. Drinks on a par with most city prices. Breakfast in the morning was served from...

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Helpful?
Thank Allan H
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Allan H, Thank you for your review of your recent stay with us at the Holiday Inn Express Folkestone. I am happy to read that you had a pleasant stay with us! We do hope to welcome you back in the near future. Kind Regards Fran

Zurich, Switzerland
Reviewed 3 weeks ago

Good example of service standards and staff being on top of their game. Welcoming check-in and advice, comfortable room and dinner in-house - superb fish and chips (rated by a Non-English traveller!) and a burger which put many to shame - all reasonably priced. Breakfast was really good too - well above expectation in choice. Excellent close on-site parking with...

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Helpful?
1Thank CAAbcfc
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear CAAbcfc Thank you for your review of your recent stay with us at the Holiday Inn Express Folkestone. We appreciate your kind comments, I am so glad to read that you enjoyed your first experience with us. Especially the food and staff! We do hope to welcome you back in the near future. Kind Regards Fran

Ashford, United Kingdom
Reviewed 3 weeks ago via mobile

Just to say thank you for a great dinner! Nice food, size of portions were accurate, yummy desserts and good prices. Friendly atmosphere and smiling faces of waitresses around. We had a very pleasant time :)

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Helpful?
Thank SylCze
London, United Kingdom
Reviewed 4 weeks ago

Staff really helpful & friendly. Could not do enough. Very convenient for both Tunnel & Ferry. Breakfast was very good. Had more than enough selection. Room lovely & Clean. Car parking,plenty of spaces. Will definitely go back

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Thank Joni M
Ruby h, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Joni, Thank you for taking the time to review your recent stay at the Holiday Inn Express Folkestone, and for your kind words. We have just launched our new breakfast, so your feedback is wonderful! We look forward to welcoming you back in the future. Kind Regards, Ruby

Stockton-on-Tees, United Kingdom
Reviewed 4 weeks ago

Booked on early channel tunnel so stayed here night before. It is a 5 minute drive from the tunnel check in making it ideally located. Its just off M20, you go pasta big Tesco 24 and Tesco petrol station and its at the end of a no through road.Modern building, plenty of parking spaces. Friendly reception, nice room with comfy...

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Helpful?
Thank Hairy_Traveller
Ruby h, Guest Relations Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Hairy_Traveller, Thank you for taking the time to review your recent stay with us here in Folkestone. I am so pleased to learn that your enjoyed your visit, and feedback from our guests is always greatly appreciated. We hope to welcome you back in the future! Kind Regards, Ruby

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London, Paris and Brussels. ... more   less 

Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton High Street, Folkestone CT18 8AN, England
Region: United Kingdom > England > Kent > Folkestone
Price Range: ₹ 4,844 - ₹ 13,811 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Folkestone Channel Tunnel staff and other travellers.
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Questions? Get answers from Holiday Inn Express Folkestone Channel Tunnel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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