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Copthorne Hotel Slough - Windsor

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1,453 Reviews from our TripAdvisor Community

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There are newer reviews for Copthorne Hotel Slough - Windsor
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Showing 1,417: English reviews
London
Reviewed 13 July 2015

I had booked a break via the Legoland website, and rather than paying the steep resort hotel prices we choose this hotel based on price and distance from Legoland. We only stayed for 1 night, and I can honestly say I would recommend this to anyone for a short stay. The room has clean and spacious, for the 5 of...

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Helpful?
1Thank Barnetrob
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, I was very glad to read your lovely review and to know that your sons birthday treat was a success, We are always pleased when guests let us know of special dates, birthdays, anniversaries, proposals etc and it is the best bit of my job for sure, delighted he liked his balloons sweeties and soft drinks. I can...

Colchester, United Kingdom
Reviewed 13 July 2015

We found a great deal for 2 days at Legoland (15 mins away) and a night for a family of four at this hotel (around £155 inc breakfast and parking). The hotel was easy to find and were all very impressed by it on initial appearances. Unfortunately our room smelt of smoke but they immediately changed us to one on...

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Helpful?
Thank Jane H
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for your review. So glad to hear that your stay was a good one and that you felt we looked after you and your children, thats what we like to hear. Sorry that your first room smelled of smoke, obviously no family rooms are anywhere near our 5 smoking rooms but it is very hard to...

Reviewed 12 July 2015 via mobile

I was appalled by the attitude of the staff at the hotel. Having phoned room service and requested tea with my breakfast I was told 'there's tea in your room can't you drink that?' When it arrived my order was wrong (I requested full English and got double continental) I phoned to notify room service. Then I was accused of...

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Helpful?
2Thank Dominic L
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, What a dreadful experience, I just cannot imagine who this team member could be. I would be very grateful if you would contact me direct so that I can track this individual down as obviously we have rotas etc but I will need dates and times in order to do that. In the meantime please accept my sincere...

Oxford, United Kingdom
Reviewed 12 July 2015 via mobile

Stayed here for a night while visiting legoland. The hotel is a short distance away and really big. It feels dated on arrival but clean and tidy. Reception were helpful but the carpark underneath is too tight and you will bash your boot on the ceiling when opening. The rooms are OK with good main beds but the sofa bed...

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Helpful?
1Thank gipsymagie
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for your comments. I was pleased to see that you found the hotel to be clean and that we were in the right place for you. As you will have no doubt have read on these pages we are at the planning stages of a very far reaching refurbishment indeed and one that we are looking...

Greetham
Reviewed 8 July 2015

Parking available but the signage from the care park to reception is very poor. The décor is very tired and my room was not as clean as I would like. Plus side - plenty of space and a good price. Breakfast was a tad disappointing - bacon (vey) underdone and the request for a second pot of tea was not...

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Helpful?
1Thank Anne B
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for taking the time to place this review. I was so pleased that you enjoyed your chicken ceaser and thanks for saying so, it is one of my favourites too! Very disappointed that you felt the room to be not as clean as you would wish. Our housekeeping team is really strong here and comments such...

Newcastle upon Tyne, United Kingdom
Reviewed 8 July 2015

The room we had was on the fourth floor and was nicely furnished with a large bed. The staff were friendly and helpful when we needed a taxi to go into Windsor. Bathroom was dated as was the decor but a bright airy room nonetheless. There is parking on site but the car park is underground and we ended up...

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Helpful?
Thank Alexandra877
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for your kind comments. Glad that your stay was good and that we ticked most of your boxes. We are in the planning stage of a huge refurbishment which will take in the bedrooms, bathrooms and public areas. The bathrooms were installedin pods at the time of build so we would agree that it is time...

Salisbury, United Kingdom
Reviewed 8 July 2015

Nice Hotel very close to the M4 and very close to London and Windsor, staff are polite and rooms are very clean , there were plenty of towels etc in room. There are a couple of restraunts to chose from. The main menu needs a bit more variety on the menu and is quite basic but was nice when it...

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Helpful?
Thank Austin C
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you very much for taking the time to place your review. Delighted that you enjoyed your stay and hope that we will have the opportunity to welcome you back. With kindest reagrds and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.

Reviewed 8 July 2015 via mobile

Visited for two nights in July 2015. Never stayed at a Copthorne Hotel before, and was pleasantly surprised about the added extras you get with Club Rooms (access to Club Lounge which serves light breakfast, canapés at 6pm, access to a computer, & access to coffee machine which was not working all the time). The room was large & comfortable...

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Helpful?
1Thank AXD24
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, such lovely comments, thank you very much indeed. Delighted to hear that you will be back to stay with us again. With kindest reagrds and best wishes from the General Manager, Management Team & Staff at the Copthorne Hotel Slough - Windsor.

Rotherham, United Kingdom
Reviewed 7 July 2015

So we stayed before an early morning flight to Toronto. The good points are - it is clean, bright, modern and close to both the M4/M25 and Heathrow as well as Windsor for dinner. Bad points - when we were checking out at 0630 the desk was deserted and one member of staff when we tried to attract attention just...

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Helpful?
Thank GB2809
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, I would like to thank you for your review following your recent stay at the Copthorne hotel Slough Windsor, we are delighted you found our hotel to be clean and modern , we are disappointed you have had cause to complain ,We have addressed your feedback with the night manager to ensure this does not re occur ,...

Reviewed 6 July 2015

We have just had 2 nights here to take our son to Legoland and i agree with several other reviews the hotel & rooms need refreshing as they are looking quite tired. The staff were friendly so no complaints there. The room we stayed in just looked old & worn the bathroom being very faded with discoloured grout, toilet seat...

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Helpful?
Thank Steve P
Maggie_Copthorne, P A to General Manager at Copthorne Hotel Slough - Windsor, responded to this review

Dear Guest, Thank you for sparing the time to place this review. You will be pleased to hear that we are at the planning stage of a very comprehensive refurbishment which will take in both bedrooms and public areas and will include air conditioning, which we do not have at the moment. I was disappointed that you felt a negative...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Copthorne Hotel Slough - Windsor

Address: Cippenham Lane, Slough SL1 2YE, England
Region: United Kingdom > England > Berkshire > Slough
Price Range: ₹ 4,263 - ₹ 11,034 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Slough - Windsor 4*
Number of rooms: 219
Reservation Options:
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Also Known As:
Copthorne Slough - Windsor Hotel Slough
Copthorne Hotel Slough
Hotel Style:
#4 Luxury Hotel in Slough
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel Slough - Windsor staff and other travellers.
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Questions? Get answers from Copthorne Hotel Slough - Windsor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask how to check temperature of room and extra milk as 4 little cartons are not enough”
 of 5 bubbles 711alexandrae, 7 Dec 2016 | Read review
“Traveling with children? Rooms facing Windsor castle are also ideal for viewing aircraft.”
 of 5 bubbles paulaZ6949IK, 29 Nov 2016 | Read review
“Rooms are pretty homogenous, to be honest.”
 of 5 bubbles tjz1100, 2 Nov 2016 | Read review
“Ask for view of Windsor castle and preferably an updated club room”
 of 5 bubbles ChrisC245, 30 Oct 2016 | Read review
“Make sure ask for two queen beds if you are a family.”
 of 5 bubbles mariaA8083JS, 26 Oct 2016 | Read review
5 of 5