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Carlton Park Hotel

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Carlton Park Hotel
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670 Reviews from our TripAdvisor Community

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Showing 666: English reviews
Reviewed 3 days ago NEW

Stayed 13-15 January. We booked this hotel on a wowcher deal for our anniversary - 2 nights for £99 including the yorkshire supper meal on the first evening. Hotel was very well presented, staff smartly dressed and pleasant. Our room was decent, nice decor very clean and well presented. Unfortunately didn't have time to visit the spa during our stay...

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Helpful?
Thank Ruth M
Worcester, United Kingdom
Reviewed 6 days ago NEW

What a lovely hotel. The staff are very helpful, friendly and very smartly dressed. The spa was lovely and clean but the steam room wasn't working. The spa was real treat. Buffet breakfast was lovely but not hot enough. At breakfast there was a hot and cold option. The hotel is beautiful and the room was lovely with tv and...

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Helpful?
Thank HAYLEY G
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your kind words and fantastic feedback! Please visit us again soon.

sheffield
Reviewed 1 week ago

We was a party of 15 who booked on the 6th January for the all inclusive.This included a 3 course meal with free drinks from the bar 8pm to midnight also on the tables was bottles of red and white Ecco Falls wine which they replenished at the bar when empty.There was a choice of 3 starters/mains/desserts,all food was plentiful...

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Helpful?
1Thank michelleSheffield
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

I am delighted that you enjoyed our post-Christmas party so much and had a fun night. We hope to see you again very soon.

Sheffield, United Kingdom
Reviewed 1 week ago

We've done new Years Eve at this hotel a few times before but this year was a real let down, absolutely not worth the high price for the meal and room. (£238 for 2 of us) The meal itself was ok. It took over 3 hours though and we had a massive gap of nearly an hour inbetween our 3rd...

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Helpful?
1Thank samantha r
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

I am sorry that you did not enjoy New Year's Eve at the hotel; your comments are of some concern and highlight issues which we will endeavor to eradicate immediately. Given the fact that you are regular guests, I hope that you will return to see the changes for yourself in 2017.

Sheffield, United Kingdom
Reviewed 1 week ago

I must have been to a different hotel to the previous reviewers. My wife myself and two family members attended the new years eve party. On arrival we were allocated our rooms early and then used the hotels spa facilities to chill out before having drinks in the bar. After a rest in our rooms we came down for the...

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Helpful?
Thank mickstate
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your 5 star review! I read your comments with much satisfaction and hope that you will return to Carlton Park Hotel to see us again in 2017.

Reviewed 2 weeks ago

We have been to many a new years eve do at Carlton Park but this was the worst and we wont be back. The place was packed to the rafters, the staff inexperienced and the bar staff couldn't decided what to charge for drinks. There was an awful smell in the main bar, the décor looks tired and grubby and...

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Helpful?
Thank Steelgem
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

I am sorry to hear of your disappointment with our New Year's Eve event. We were exceptionally busy and I am sorry to hear that this impacted upon your enjoyment of the evening. Thank you for bringing the issues you experienced to our attention and I hope that you will return in 2017 and allow us the chance to impress...

Wakefield, United Kingdom
Reviewed 2 weeks ago via mobile

We booked New Years eve dinner based on the menu and availability at the time of booking. Reservation and payment went smooth without hiccups. On arrival we had canapés and kir royal which was nice. There were a lot of guests spread out over about 4 rooms. This was felt in the service as it felt a bit as a...

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Helpful?
3Thank JulesAchiel
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for sharing your views on our New Years Eve event. I will pass on your comments to our Head Chef and General Manager for review. Rest assured that we do take feedback seriously and will use it to make our 2017 event the biggest and best yet. I do hope that you will return to see it.

Reviewed 2 weeks ago via mobile

I don't tend to write many reviews, but I felt so strongly about this one that i simply had to. We booked the venue way back in the summer for New Year's Eve booze and snooze. It was the most unorganised event I've ever been to. They seemed to cram it to the rafters it wasn't personal at all. The...

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Helpful?
3Thank Kelandrob
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

I am sorry that you did not enjoy our New Years Eve event. Your feedback has been shared with all relevant Heads of Departments as well as the General Manager as we look to improve our service offering. I hope that you will reconsider your decision not to return and that we will see you again in 2017.

Rotherham, United Kingdom
Reviewed 2 weeks ago via mobile

Staff lacking training - same round of drinks was a different price each time. I had to question the bill 3 times. I witnessed other guests having the same problems. Smelly bar - awful smell coming from behind the main bar. Not enough drinks for the reception - they ran out as we arrived at 7pm. Disco due to start...

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Helpful?
5Thank browland1
Jason G, Guest Relations Manager at Carlton Park Hotel, responded to this review

I am dismayed to learn of your experience when visiting Carlton Park Hotel for New Years Eve. Please accept our apologies if we fell below our usual standards on this occasion; however, rest assured that we have listened to feedback and will make appropriate changes for the event this year.

Doncaster, United Kingdom
Reviewed 2 weeks ago via mobile

Absolutely disgusting. Waiting an hour between courses. Other participants had all courses whilst we still waiting for main. Will never come here again. Soup disgusting both occasions. Feel sorry for staff. No organisation at all.

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Helpful?
2Thank chrismayt
Jason G, Public Relations Manager at Carlton Park Hotel, responded to this review

Thank you for your feedback following your visit to Carlton Park Hotel. I hope that you will renege on your decision never to return and that we will see you again when you will be delighted instead of disappointed.

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Carlton Park Hotel

Address: 102-104 Moorgate Road, Rotherham S60 2BG, England
Region: United Kingdom > England > Yorkshire > South Yorkshire > Rotherham
Price Range: ₹ 4,603 - ₹ 7,069 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlton Park Hotel 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Carlton Hotel Park Rotherham
Carlton Park Rotherham
Carlton Park Hotel Rotherham, England
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Park Hotel staff and other travellers.
10 questions
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Sheffield, United Kingdom

MRS L WALKER

                                                                                                                                                                                                          500 RICHMOND ROAD

                                                                                                                                                                                                          SHEFFIELD

                                                                                                                                                                                                            S13 8NB.

                                                                                                                                                                                                            0114 2659089

Hi,

          I 've booked to have a meal on the 4th April 2015 for my parents wedding anniversary. I've been twice to try and change the date, but on both actions , person dealing with the bookings was unavailable.In a meeting are was unable to attend the desk. I left a message on reception , to cancel the 4th April and to rearrange the date for 25th April , if possible , please. Can you please let me know if this was changed.many thanks Mrs L Walker

over a year ago
Grimsby, United Kingdom
1 month ago
Durham, United Kingdom
2 months ago
London, United Kingdom
5 months ago

See all questions (10)

Questions? Get answers from Carlton Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 120 designated disability/enablement room”
 of 5 bubbles mrsmich2016, 19 Dec 2016 | Read review
“Ask the staff, they will do their best to meet your needs.”
 of 5 bubbles 541keithj, 14 Dec 2016 | Read review
“Suggest upper floor on a Saturday especially if Wedding etc, as you should not be botheried with rowdiness alnight”
 of 5 bubbles sapphire1969, 13 Nov 2016 | Read review
“Probably not any on a Saturday, but check the events programme!!”
 of 5 bubbles JohnT-Hemel, 2 Nov 2016 | Read review
“Stay in lower floors for better wi-fi coverage.”
 of 5 bubbles Izik26, 26 Oct 2016 | Read review
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