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Royal Hotel

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Royal Hotel
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99 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Huddersfield, United Kingdom
Reviewed 2 weeks ago

I read some Trip Advisor reviews about this place and would have had second thoughts about booking, but we needed a room in a hurry and it was handy for some business meetings. We'll take things in order of satisfaction: 1. The staff are great - they really try to help and make you feel welcome - they don't strike...

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Thank David M
Leicestershire, United Kingdom
Reviewed 3 weeks ago

The hotel is located well for exploring Sutton and free parking is a bonus. The staff were helpful and breakfast was good.....that is, unfortunately, all that was positive about this stay. The room is dated, at best. As a 6ft 2" bloke, why would they put me in a room with a beam running across it, including over the bed,...

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1Thank Anthony H
Reviewed 3 weeks ago

We had a party of 10 rooms booked mid-week following a work meeting (Team night out to follow). After dining out we returned to the hotel only to find that the tables I had arranged to be reserved had not been communicated on their 'hand over'. Because the bar was not busy we were able to use another seating area...

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2Thank Lisa G
Birmingham, United Kingdom
Reviewed 4 weeks ago via mobile

Met up here with a friend for lunch on a Thursday. The car park is £2 for 3 hours, but you get it reimbursed by the pub when you order. The location is very close to Sutton town centre and also has a hotel, but I didn't stay. Lunch cost approx £10 per person and the food was well cooked...

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Thank Sal R
Sutton Coldfield, United Kingdom
Reviewed 18 October 2016 via mobile

Have used the royal on and off for a few years and always had a enjoyable evening, As a larger drinker they have more 7 larger's on draft , carling, fosters , Amstel, Heineken, moretti ,estrella and a Polish one. it's a great place to watch a football game as it's never that packed and have a few HD screen...

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Thank mark r
Reviewed 8 October 2016 via mobile

We booked a hotel room the other night on the premise that there may be "some noise". The hotel room itself was clean, although the steps down to the bathroom are a bit dangerous. It turns out that the pub area had been hired out for a function, hence the noise warning. However, the music was so loud the whole...

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Thank Verity P
royalhotelsutton, Manager at Royal Hotel, responded to this review

Thank you for review. I would like to apologies for the disturbance you received due to the smoke alarm. Unfortunately as stated, this was due to miss use of equipment in our function room and was dealt with immediately. I can only apologize that you felt your issues were not dealt with the compassion and severity that they should be....

Coventry, United Kingdom
Reviewed 1 October 2016

We were attending a party close by ,our room was fairly clean and everything you need for a overnight stay the only problem I had was the shower couldn't get the cold water to work my husband spoke to the receptionist and they said we could swap rooms and gave him a key but as time was running short I...

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Thank lorraine n
royalhotelsutton, Manager at Royal Hotel, responded to this review

Thank you for your review. We are glad to see that you were appropriately informed of the noise and therefore this wasn't an issue. We will look into your issue with the shower and are thankful this has been bought to our attention. We hope to see you again soon. Kind regards, The Royal Hotel

Solihull, England, United Kingdom
Reviewed 25 September 2016

There's so much wrong here - cleanliness is appalling both in public areas and bedrooms and bathrooms, the room (202) had very few facilities (no wardrobe, phone etc) and was on 2nd floor with no lift, windows didn't seem to open & were filthy. Having to sign for noise 'exclaimer' because of the night club was concerning. We cancelled our...

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Thank Graham D
royalhotelsutton, Manager at Royal Hotel, responded to this review

We send our apologies that you didn't have a pleasant experience at The Royal Hotel. Being a listed building I am afraid the facilities for a lift are just not available to us, this is something that we hope is compensated by the tradition of the building. We take all of our reviews with the up most severity and will...

Reviewed 18 September 2016 via mobile

We just can't praise The Royal Hotel highly enough for our beautiful wedding day yesterday .From day one when we first visited Gemma to discuss our requirements until leaving after a delicious breakfast this morning we have received nothing but exceptional service . Manager Gemma has made me feel like her only bride all the way through , and given...

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Thank Claire A
royalhotelsutton, Manager at Royal Hotel, responded to this review

Mr and Mrs Allen, First of all our massive congratulations to you both! Secondly, thank you for your glowing review. We couldn't be happier that your wedding day felt so special and that we were able to be such a big part of that. I hope that your experience throughout will be something you will treasure for a lifetime and...

Reviewed 5 September 2016 via mobile

Food presentation looked great, and this place is a decent bar on the night, but food just is tasteless, literally no flavour, it was empty as well so think I must of missed the memo, didn't enjoy it and is such a shame because it looked amazing

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Thank Bb4465
royalhotelsutton, Manager at Royal Hotel, responded to this review

Thank you for your review. We're disappointed to hear that you didn't enjoy your food and can assure you that we strive to ensure that everyone has a memorable experience with us for all the right reasons. Should you visit The Royal Hotel again can I ask that you make yourself aware to the management as we would love to...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
We are a 22 Bedroom hotel on the high street of Sutton Cold field, Birmingham. We have 4 Bars, Restaurant and a private function Room for weddings, Birthdays and conference meetings . On the weekends we have a late night bar in which we serve till 3am with live music and resident DJS. ... more   less 

Additional Information about Royal Hotel

Address: High Street, Sutton Coldfield B72 1UD, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: ₹ 4,969 - ₹ 7,419 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Hotel 3*
Number of rooms: 22
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Also Known As:
Royal Hotel Sutton Coldfield, West Midlands
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room we had was 104 not a bad room”
 of 5 bubbles lorrainen359, 1 Oct 2016 | Read review
“Good luck with that one!”
 of 5 bubbles gnosalllad, 18 Jul 2016 | Read review
“Aparently go on a Friday or Saturday night and you'll get no sleep because of the disco!!!!”
 of 5 bubbles AlistairW366, 3 Jul 2016 | Read review
“Dont unless you are in need a bed after clubbing downstairs”
 of 5 bubbles RetfordNottsSpurry, 17 Jun 2016 | Read review
“Come on a weeknight!”
 of 5 bubbles Windsock, 21 Feb 2016 | Read review
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