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Moor Hall Hotel & Spa, BW Premier Collection

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Moor Hall Hotel & Spa, BW Premier Collection
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1,396 Reviews from our TripAdvisor Community

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Showing 1,385: English reviews
Birmingham, United Kingdom
Reviewed yesterday NEW

In total, 170 of us ventured to this splendid venue which ticked all the boxes, the staff were great, very hospitable; the hotel itself was spacious and elegant inside offering views of beautiful grounds outside; it all made for a wonderful occasion and experience for everyone. We would certainly consider Moor Hall again in the future for similar events. We...

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Helpful?
Thank stevesharma
Birmingham, United Kingdom
Reviewed 2 days ago NEW

We booked to have Sunday dinner with a visit from Santa and some entertainment. What a lovely experience this was. Lots of families all enjoying the festive food and activities. There was a great atmosphere, with a very relaxed feel. No rushing of the meal. Good service , the manager of the event, made sure all the guests were happy....

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Thank amandaloubanks
Lincoln, United Kingdom
Reviewed 3 days ago NEW

My sister and I went on the 2 night midweek Celebration break, arriving a few minutes before check in time. From that moment until we left we were absorbed into this beautiful place. It started with us checking in to a large clean well appointed room overlooking the lawns and a woodland walk (don't miss this it's lovely) - complete...

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Thank JudeyMoss
Merthyr Tydfil, United Kingdom
Reviewed 4 days ago NEW

We were checked into Room 129 quickly and efficiently on our late afternoon arrival. The rooms are well sized, with an excellent shower, large comfortable bed, a flat screen TV showing many Freeview channels and tea and coffee making facilities. Robes and slippers are provided free of charge and are ideal for venturing to The Spa where towels are provided...

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Thank RuthL51
Reviewed 6 days ago NEWvia mobile

Stayed here in August after my friends got married. Food and service was exemplary, grounds are marvellous. Only thing that let it down a bit was the mattress was a bit uncomfortable, and the bathroom was uncomfortably warm. But other than that, was a great experience. :)

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Helpful?
Thank Ryan M
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

I am delighted that you received exemplary food and service during your stay. The grounds at Moor Hall are a wonderful peaceful area, shaded by ancient trees, so ideal for a spot of quiet contemplation I am very sorry that you found the mattress uncomfortable. I have asked our Head Housekeeper to check the integrity of the mattress and report...

West Midlands, United Kingdom
Reviewed 6 days ago NEW

I have been here a few times now for their excellent Spa days. It always leaves me feeling totally relaxed and chilled. The hotel and grounds are very pleasant and peaceful, and I usually go mid-week rather than weekends as it is quieter. The package includes a facial treatment, toast and preserves on arrival, lunch, and afternoon tea before leaving,...

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Helpful?
Thank porloslocos
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Just one day of pampering every now and then can make the stresses of modern life melt away, leaving you relaxed, refreshed and looking and feeling wonderful. I am pleased that you continue to enjoy your chilling out time at Moor Hall, and consider the Spa Day package good value for money. So when you are next ready to be...

London
Reviewed 1 week ago via mobile

This hotel is nice in every way. I have stayed here a few times, some of the rooms can be a little dark and dreary and even dated. But they are all comfortable with nice beds, tea and coffee making facilities with nice teas, filter coffee and even hot chocolate and nice biscuits. Free chocolates in the rooms and many...

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Thank Jacquie_9
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

I am pleased to learn that you always have a comfortable stay at Moor Hall, enjoying alfresco dining in the summer and cosy evenings in front of a real fire in the winter, and with all the additional touches on offer, creates a real home from home experience. Thank you for your continued loyalty to Moor Hall, our friendly team...

Reviewed 1 week ago via mobile

A very classical place, calm, good staff, well furnished rooms, indoor swimming pool all the year, 3 restaurants provides variety - no halal food was challenging, distance to city center is around 20 minutes.

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Thank إسماعيل ف
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Set in beautiful parkland yet within easy reach of Birmingham, the NEC Group/LG Arena and the major rail and motorway links, Moor Hall Hotel & Spa is the perfect place for the business or leisure traveller. We appreciate that our guests have a variety of dietary requirements, and we do offer halal meat. Please advise our Reservations Team when you...

Reviewed 1 week ago via mobile

My husband and I booked this hotel at the very last minute for our wedding anniversary. We gave less than 24 hours notice and they managed to book us in for the superior package, fine dining for that night, breakfasts, buffet lunch the next night, use of the spa and we also had a complementary bottle of wine and chocolates...

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Helpful?
Thank Lucretiavegan
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Thank you for choosing Moor Hall to celebrate such a special occasion for you both, your fantastic 5* rating and kind recommendation is really appreciated by our staff. Our dedicated team work really hard to ensure all our guests leave Moor Hall with wonderful memories, and wanting to return, and they are thrilled that their contribution helped to make your...

Stewartstown PA, United States
Reviewed 1 week ago

The Moor hall Hotel and Spa maintains a proper hotel experience with old world style and traditional commitment to service. The full English breakfast is excellent with so many choices. Just ask the reception for anything and they will try to accommodate your request.

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Helpful?
Thank Paul M
Angela B, Owner at Moor Hall Hotel & Spa, BW Premier Collection, responded to this review

Moor Hall has been owned by the Webb family for over 50 years now, and we believe that it's this personal touch that sets us apart. So whether you’re looking for overnight accommodation or a venue for a conference, social event or wedding reception, our friendly and attentive staff will ensure that your stay is memorable. Thank you for taking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Moor Hall Hotel & Spa is a four star country house hotel set in parkland, yet within easy reach of Birmingham. A 2015 Certificate of Excellence winner! ... more   less 

Additional Information about Moor Hall Hotel & Spa, BW Premier Collection

Address: Moor Hall Drive | Four Oaks, Sutton Coldfield B75 6LN, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: ₹ 5,623 - ₹ 13,842 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moor Hall Hotel & Spa, BW Premier Collection 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel And Spa
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Moor Hall Hotel & Spa, BW Premier Collection Sutton Coldfield, West Midlands
Hotel Style:
#1 Business Hotel in Sutton Coldfield
#2 Spa Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
#3 Romantic Hotel in Sutton Coldfield
#3 Family Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from Moor Hall Hotel & Spa, BW Premier Collection staff and other travellers.
6 questions
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Questions? Get answers from Moor Hall Hotel & Spa, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any overlooking the lawns/golf course”
 of 5 bubbles JudeyMoss, 4 Dec 2016 | Read review
“Higher priced rooms better equipped ,bath robes ect.but it's your choice.”
 of 5 bubbles O2776LUrichardc, 15 Nov 2016 | Read review
“Based on our experience, upgrade!”
 of 5 bubbles benmZ7055HL, 29 Oct 2016 | Read review
“don't stay in room 125”
 of 5 bubbles L8186WSdavidc, 26 Oct 2016 | Read review
“Take robes and towels to the spa”
 of 5 bubbles suegalway, 20 Oct 2016 | Read review
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