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New Hall Hotel & Spa

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New Hall Hotel & Spa
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1,131 Reviews from our TripAdvisor Community

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There are newer reviews for New Hall Hotel & Spa
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Showing 1,122: English reviews
Dorking, United Kingdom
Reviewed 14 February 2016 via mobile

We have just come back from spending a weekend here where we got engaged. The evening was just perfect and the staff treated us well, food as always is cooked to perfection. It's our second visit and certainly won't be the last

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Helpful?
Thank Nigeljdthomas
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Congratulations on your engagement and thank you for your review following your return to New Hall. I look forward to welcoming you back to the New Hall Hotel in the near future when I can assure you of our very best attention. Kind Regards Scott Deputy General Manager

London
Reviewed 10 February 2016

I have visited New Hall on a number of occasions and have been particularly happy this time. The team could not have tried any harder to make us feel welcome. A few hick-ups with room services but otherwise a wonderfully relaxing stay. Loved it!

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Helpful?
Thank CheLondon
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your return to New Hall. It was pleasing to see that your enjoyed your stay this time. I will be sharing your comments with the rest of the team. Kind Regards Scott Deputy General Manager

Burntwood, United Kingdom
Reviewed 10 February 2016

The hotel is set well off the road in a very quiet secluded setting. Fascinating old moated Manor House with a lovely friendly atmosphere and fantastic spa. Our room was comfortable, with a safe, iron & board, trouser press, tea/coffee making facilities and fresh milk in the fridge. We eat in the main restaurant - the food was good, but...

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Helpful?
Thank MuncherJ
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank for taking the time to share your review following your stay with us. Whist it was pleasing to see that you enjoyed some aspects of your visit we are always interested in feedback that can help us improve the level of service we offer our guests. I will be discussing your points with our Head Chef and...

Northamptonshire, United Kingdom
Reviewed 10 February 2016

Whenever I come to Birmingham, I'll be back here! Fab room, fab retaurant, fab staff who were all so warm and welcoming without exception. Not cheap, but you get what you pay for and yo get that here in abundance!

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Helpful?
Thank David M
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your complimentary review on Trip Advisor following your recent stay with us. I was delighted to read your comments about the team. We are fortunate to have some very natural, attentive and genuinely charming staff who love what they do and who are very proud to work at the Hotel. I look forward to welcoming...

Nottingham
Reviewed 10 February 2016

We arrived at the hotel on a rainy Saturday to be greeted by a warm welcome and swift check in. The room was lovely and clean so no complaints there! It was our anniversary so I had arranged for champagne to be delivered to the room which arrived about 30 minutes after check in with a lovely card from the...

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Helpful?
Thank SLSD89
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review on Trip Advisor and may I wish you both a belated anniversary? I do believe that many of our guests use Trip Advisor to obtain honest feedback from previous guests. It is always reassuring to read a review such as yours where it highlights the hard work all the team members do in...

Durham, United Kingdom
Reviewed 10 February 2016

I stayed for 2 nights at New Hall Hotel & Spa on a business trip with work and I have got to say the staff could not be anymore helpful or kind. I thought the turn down service with the radio on low was a nice touch. The full English breakfasts and evening meal was lovely. The staff could not...

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Helpful?
Thank Becki91
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your review following your recent stay at New Hall. I am glad you enjoyed your stay and that you noticed the little touches the team offer. I will be sharing your kind words with the team. Kind Regards Scott Deputy General Manager

Harrogate, United Kingdom
Reviewed 9 February 2016 via mobile

Came to the hotel for our company meeting for two days. First impression is the hotel is just stunning. Really beautiful with lots of character. The venue was really good for our meeting with nothing being too much trouble for the staff. Food was delish and lots of it too. We had beautiful rooms, with some of the team being...

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Helpful?
Thank Shona H
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank for your review and recommendation as a level 4 contributor your comments mean a lot. I was pleased to read that you enjoyed your company meeting. I will be sharing your kind words with the rest of the team. I look forward to welcoming you back in the near future for a leisure stay. Kind regards Scott...

Bristol, United Kingdom
Reviewed 8 February 2016

A group of 20 of us stayed here for a Murder Mystery Weekend organized by Smoke and Mirrors. We had such a fantastic night! The building is very impressive as you drive up to it, with exactly the right mysterious air! The Grand Chamber where we had our private dinner and event was a gorgeous, paneled room with plenty of...

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Helpful?
Thank 83blonde
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for such wonderful comments. I'm genuinely delighted that you had such a superb stay here at New Hall. As a team, we take such satisfaction in receiving comments like these, as our focus is to ensure our guests have the best possible experience and it certainly sounds as though you did. I will be sharing your...

Reviewed 4 February 2016 via mobile

Arrived at hotel with a cold reception. Rooms were not ready. Were booked for treatments so had to wait and take suitcases through. Drinks prices were extortionate and the service was slow. More care was given to wedding party. Rooms were spacious and clean. Food was lovely. I will say that we were properly looked after over dinner and breakfast....

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Helpful?
1Thank Bina B
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank for taking to share your review following your stay with us. Whist it was pleasing to see that you enjoyed some aspects of your visit we are always interested in feedback that can help us improve the level of service we offer our guests. I will be discussing your points with the relevant departmental managers and ask...

Birmingham, United Kingdom
Reviewed 3 February 2016

If you are looking for a fabulous night or weekend away filled with excellent service, exquisite food and an amazing atmosphere then visit the New Hall Hotel. We go every year for our wedding anniversary and the team never fail to impress. We used one of the private dining rooms for our wedding anniversary and the hotel team really looked...

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Helpful?
2Thank Amy R
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your review on Trip Advisor and may I wish you both a belated anniversary? I do believe that many of our guests use Trip Advisor to obtain honest feedback from previous guests. It is always reassuring to read a review such as yours where it highlights the hard work all the team members do in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Babysitting
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: ₹ 8,487 - ₹ 14,444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel & Spa Sutton Coldfield, West Midlands
Hotel Style:
#2 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from New Hall Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from New Hall Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They all seem spacious”
 of 5 bubbles indian44444, 26 Mar 2017 | Read review
“Clarissa was lovely, spacious and clean with lots of light, though in the front of the hotel overlooking the moat and parking lot.”
 of 5 bubbles CojonesUK, 15 Mar 2017 | Read review
“For fit tourists ask for the old building for business or family ask for the new quadrangle.”
 of 5 bubbles Robbiejo4866, 13 Mar 2017 | Read review
“Ask for room without creaky floorboards!”
 of 5 bubbles 466tracye, 5 Mar 2017 | Read review
“Being in its own grounds all rooms are pretty quiet and peaceful.”
 of 5 bubbles StewartCrieff, 5 Mar 2017 | Read review
5 of 5