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Hotel du Vin Poole

1,248 reviews
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Traveller (199)
Room & Suite (57)
Dining (12)
Overview
  • Excellent57%
  • Very good27%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“roll top bath”(55 reviews)
“monsoon shower”(29 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,248)Write a Review
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261 - 265 of 1,237 reviews
Reviewed 23 October 2016

21st birthday gift of afternoon tea booked well in advance. Made to feel unwelcome and unwanted. Sat in the bar/reception area. Waited over 20 minutes for tea that did not in any way resemble the pictures on the website. Would not recommend this to anyone.

Thank Glenda H
Response from Christian S, General Manager at Hotel du Vin PooleResponded 27 October 2016

Dear Glenda H, thank you for your feedback and I have also replied to your email you sent to the hotel. May I ask you to get in touch with me? Kind regards Christian HdV Poole

Reviewed 22 October 2016 via mobile

The complementary upgrade was a delight; the staff welcoming and the quality of the room first class. I've not seen such a tempting mini bar in ages. The breakfast was delicious. We will definitely return although the parking is not ideal.

Thank Miranda W
Response from Christian S, General Manager at Hotel du Vin PooleResponded 27 October 2016

Dear Miranda W, thank you for your value feedback and it is always great to hear when guests enjoy their time here with us? Kind regards Christian HdV Poole

Reviewed 19 October 2016

I always enjoy my trips to this Hotel, although I have never stayed there we do use the restaurant which is very good. The staff are very attentive and try and make your visit the best experience. Please give this a go!

Thank Martin R
Response from Christian S, General Manager at Hotel du Vin PooleResponded 20 October 2016

Dear Martin R, thank you for your feedback and should you wish to stay here please get in touch with me directly and check our website for some great offers. Best regards Christian HdV Poole

Reviewed 18 October 2016

I booked this hotel for a birthday celebration for my boyfriend. The staff were extremely helpful, came out to the car and took our luggage in for us and was in our room at check in. We got a complimentary upgrade to our room which...More

Review collected in partnership with this hotel
Thank tracey_blackall
Response from Christian S, General Manager at Hotel du Vin PooleResponded 20 October 2016

Dear tracey_blackall, thank you for your fantastic review and 5* rating. It is always great to hear when we get it right. We are looking forward to welcoming you again very soon. Kind regards Christian HdV Poole

Reviewed 18 October 2016 via mobile

It was my husbands birthday so we went here for Sunday lunch. It is a set menu for £24.95 which is for 4 courses. You have soup of the day to start with, which was very good. Then you go up and help yourself to...More

Thank jazzicatt
Response from Christian S, General Manager at Hotel du Vin PooleResponded 20 October 2016

Dear jazzicatt, thank you very much for writing your great review and kind comments. We are looking forward to welcoming you again soon. Kind regards Christian HdV Poole

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 135 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Poole
#2 Romantic Hotel in Poole
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 135 - US$ 265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Poole
#2 Romantic Hotel in Poole
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (199)
Room & Suite (57)
Dining (12)
Hotel & Grounds (138)
Bathroom (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
BellUK
21 February 2017|
Answer
Response from Christian S | Property representative |
Dear BellUK, the hotel is located about 30 min drive from Monkey World. Kind regards Christian HdV Poole
0
Votes
lori77h
3 February 2017|
AnswerShow all 2 answers
Response from Christian S | Property representative |
Dear lori77h, thank you for contacting us. Parking is very limited on site (8 spaces) and we can't promise a parking place due to business levels. I suggest that you drive up to the hotel entrance, unload your car and our... More
0
Votes
Mike A
6 November 2016|
AnswerShow all 3 answers
Response from RandomOpinion | Reviewed this property |
I don't own a dog, but have just googled "places to walk dogs near Poole" and it's come up with great walks for your & your four legged friend from the Bournemouth Echo (29th Nov 2013), inc beach walks, promenade, saying... More
0
Votes
Room Tips
"Change the mattresses for sprung ones. Also offer toppers for those who don’t get on with a hard bed."
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"Excellent hotel - definitely stay if you're in town."
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"Lovely size room and bathroom, nice furniture and nicely decorated, all very clean. Huge comfortable bed..."
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"Don't go for the dinner option as good restaurants within walking distance. Breakfast was good"
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