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Harbour Heights Hotel

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#2 of 14 Hotels in Poole
Certificate of Excellence
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Harbour Heights Hotel
Harbour Heights Hotel
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844 Reviews from our TripAdvisor Community

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Showing 840: English reviews
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Southern England
Reviewed yesterday NEW

Being interested in the history of flying boats, I had read about the Harbour Heights and its contribution to this fascinating form of early aviation, as confirmed by the plaque by the front entrance. Reading that this hotel was once used by passengers before and after transatlantic flights in the late 1930's, and then used as an officers mess in...

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Helpful?
Thank Jayare14
Essex
Reviewed 1 week ago

We went here with friends for afternoon tea, afraid to say we were a bit disappointed. As we were shown into the restaurant carpet fitters were finishing a job and made quite a lot of noise, there were building works above the restaurant and this also was rather noisy. We had a table in the window, the view was fabulous...

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Helpful?
Thank EssexLizzie
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear EssexLizzie, Thank you for your detailed review, i am however sorry to hear of your disappointment, following some aspects of your afternoon tea. We have been undergoing some refurbishments,in order to make some very positive improvements. We do hope you give us another opportunity, as we would very much like to 'wow' you with our overall experience.

Reviewed 1 week ago

Nice reception when arriving, amazing chambers and restaurante and an paradisiac view of the pearl! The breakfast is a typical english one with amazing bacons and the deck outside receive some birds to make it even better.

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Helpful?
Thank Gabriel O
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear Gabriel O, Thank you for your lovely review, we are very pleased to hear of your positive experiences whilst staying with us. We look forward to welcoming you back in the future.

Poole, England, United Kingdom
Reviewed 1 week ago via mobile

Been a regular here since moving to Poole five years ago ! Consider it my local and love the place ! On a sunny day there's not many places with a view like this ! And the staff make it a total pleasure to be a guest.

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Helpful?
Thank Martin B
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear Martin B, Thank you for your continued support and great feedback! We look forward to welcoming you back for many years to come.

Nottinghamshire, United Kingdom
Reviewed 1 week ago via mobile

I have been visitibf The Harbour Heights Hotel now for a couple of years and the location, value for money, excellent food and views keep me coming back. The rooms are spacious enough to enjoy your time and relax, all the rooms are jacuzzi style and very relaxing. The hotel has an beautiful menu with stunning food and that goes...

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Helpful?
1Thank mitchnottm
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear mitchnottm, Thank you for your recent review, we are very pleased to hear you have continued to enjoy both our hospitality and the overall experience of Harbour Heights. I will pass on your fabulous comments to the team. We very much look forward to welcoming you back for a future stay.

Torquay, United Kingdom
Reviewed 1 week ago

Booked for a wedding anniversary weekend, requested a higher room with a harbour view and what a superb view, they even took the trouble to leave a few nice chocolates and a card wishing us a happy anniversary. I can recommend the Eggs Benedict for breakfast.

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Helpful?
1Thank Michael W
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear Michael W, Thank you for your 5* review, we are extremely pleased to hear you had a nice celebratory weekend with us for your anniversary. We very much look forward to welcoming you back for a future stay.

Lomma, Sweden
Reviewed 2 weeks ago

Friendly, great views, great service, clean, and just great.The room was rather small, but enough for the night. Needed to leave early in the morning, and the helpful staff supported with en extra early breakfast. Would like to com here again!

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Helpful?
1Thank patrikb252
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear patrikb252, Thank you for your great review, we are pleased to hear you had a great stay with us. We look forward to your next stay.

Bournemouth, United Kingdom
Reviewed 2 weeks ago

I went to the Harbour Heights for lunch, and we both eat from the set menu. The food was delicious and the service really good.The staff were very attentive and friendly. The location with the view over the harbour and Brownsea Island is amazing.

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Helpful?
Thank mariaabc2015
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear mariaabc2015, Thank you for your 5* review of our restaurant, we are pleased to hear you had a delicious lunch with us. I will pass on your complements to the team. We look forward to welcoming you back for a future restaurant or terrace visit!

Hook, United Kingdom
Reviewed 2 weeks ago

Just spent 2 nights at Harbour Heights, and can honestly say we really enjoyed our stay, good staff, a lovely room,(we stayed in room 205 with a fantastic view ), very good evening meals, and a great breakfast,you won`t go wrong here. (worth the extra for a harbour view room, otherwise you will face the car park at the front,...

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Helpful?
1Thank peter r
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear peter r, Thank you for your review, we are glad to hear you overall enjoyed your stay. I will have a look into the pillows with our housekeeper. We also have softer pillows available upon request, just so as you are aware for your next visit. We look forward to welcoming you back in the future.

Reviewed 2 weeks ago

I booked this venue for a birthday meal and I was left very disappointed at the service. The food however was excellent. The turnaround between courses was very quick and the manager overseeing the table was rude and dismissive and did not once smile. I would return to the restaurant for the food and would hope for better service.

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Helpful?
Thank Alex K
FJBHotels, Manager at Harbour Heights Hotel, responded to this review

Dear Alex K, Thank you for your review of our restaurant, I am pleased to hear you enjoyed your dinner, however comment noted regarding our host. We look forward to welcoming you back in the future, for a 5* experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whether you're retreating for romance or overnighting on business. Harbour Heights offers boutique and stylish surroundings, paired with panoramic outlooks over Poole Harbour and beyond. Every bedroom is carefully designed for comfort with premium vi-spring beds and jacuzzi spa baths to bubble away in. Many also boast harbour views with balconies to watch the world float by. We want our guests to experience exceptional food in beautiful surroundings. To do justice to the view, Harbar Bistro offers two AA Rosette Awarded cuisine, maintained by Head Chef Loic Gratadoux. When the weather's welcoming, bask in the sunshine with a glass of champagne or light lunch on the terrace overlooking the magical harbour islands. The Harbour Heights Hotel is located just a short stroll away from the prestigious Sandbanks beach and stunning Poole Harbour. ... more   less 

Additional Information about Harbour Heights Hotel

Address: 73 Haven Road, Poole BH13 7LW, England (Formerly FJB Collection - Harbour Heights)
Region: United Kingdom > England > Dorset > Poole
Price Range: ₹ 10,156 - ₹ 18,232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour Heights Hotel 4*
Number of rooms: 38
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Also Known As:
Harbour Heights Poole
Harbour Heights Hotel Poole, Dorset
Hotel Style:
#1 Luxury Hotel in Poole
#1 On the Beach Hotel in Poole
#4 Romantic Hotel in Poole
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Questions & Answers

Here's what travellers have asked, with answers from Harbour Heights Hotel staff and other travellers.
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Questions? Get answers from Harbour Heights Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pearl view”
 of 5 bubbles gabrielo18, 17 Feb 2017 | Read review
“Make it more clear you want a sea view”
  • view of scaffolding and portaloo
  • yay stretching the neck a glimpse of a seaview
 of 5 bubbles DollyDuffNut, 5 Feb 2017 | Read review
“higher the floor better the views.”
 of 5 bubbles BigDGO, 1 Feb 2017 | Read review
“Request a harbour view. You won't be disappointed.”
 of 5 bubbles paulap520, 15 Jan 2017 | Read review
“go for the larger room. it was worth the money”
 of 5 bubbles DaniSimon13, 1 Jan 2017 | Read review
5 of 5