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Thistle Poole

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Thistle Poole
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle Poole
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Showing 830: English reviews
Reviewed 1 week ago via mobile

Stayed at this hotel for 1 night as visited friends. A very comfortable stay, friendly staff who were very helpful. A very clean room. Didnt take sea view but that wasn't a problem for me. Would stay there again

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Helpful?
Thank Patrick B
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for your taking the time to review our hotel following your recent visit. I am very pleased that you enjoyed your stay. I have shared this feedback with the whole team in order to ensure that they remain motivated to continue to deliver this excellent level of customer service to our guests. I look forward to...

Daventry, United Kingdom
Reviewed 1 week ago

This was our 3rd visit to The Thistle. Our deal included dinner on the first night which I was anticipating would be 'normal'. How wrong I was, it was delicious and cooked perfectly - cheers to the chef! The room and bathroom were very clean and views over harbour and Brownsea lovely (Rm 210). Reception and restaurant staff excellent. I...

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Helpful?
Thank lorralife
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for your great review following your recent stay. I'm very pleased that you had an excellent stay! I have shared this feedback with the whole team. I have also passed on your comments regarding the lift for a full investigation. I look forward to welcoming you back again in the near future. Warm Regards, Jonathan Bowen...

kent
Reviewed 2 weeks ago

Admittedly it was back in December 2016, we stayed for three nights. The hotel was busy with Christmas parties but I can't fault the staff on their welcome and helpfulness. We asked for an extra chair in our room and in spite of the parties it was brought up straight away by a cheerful member of staff.We had a lovely...

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Helpful?
Thank fidgy
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for taking the time to complete a review of our hotel following your stay over the festive period. I'm very glad to note that you enjoyed your visit with us and had a great anniversary! I'm particularly pleased that you have highlighted the team as being welcoming and helpful. I have shared your feedback with the...

A TripAdvisor Member
Level Contributor
13 reviews
10 hotel reviews
5 helpful votes
Reviewed 2 weeks ago via mobile

Stayed one night on two occasions. Large car park at rear. Pay in reception £6 per day. I found the staff all pleasant and helpful. Room spacious and the bed was comfy. Individually controlled heater which was very effective. Hairdryer supplied which was a proper model you could dry and style hair with mirror over desk. Had a harbour view...

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Helpful?
Thank A TripAdvisor Member
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to complete a Trip Advisor review following your recent stay. I'm pleased that you enjoyed your visit and found our hotel to have all your required amenities. I hope to welcome you back again in the near future. Warm Regards, Jonathan Bowen General Manager

Jersey, United Kingdom
Reviewed 2 weeks ago

We have just returned home to Jersey after a nightmare journey. We were redirected to Poole from Gatwick to catch a ferry as the flights were cancelled. The front desk staff at Thistle hotel understood our dismay and were so attentive, we were a largish group but they were able to arrange our rooms together, book us dinner and breakfast...

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Helpful?
Thank HarveyBoom1972
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to complete a review of our hotel following your recent unexpected visit. I am very pleased that we were able to accommodate you and provide you an excellent visit in what must have been a stressful situation. I hope that we can welcome you back again in the near future. Warm Regards,...

Clacton-on-Sea, United Kingdom
Reviewed 2 weeks ago

We only stay the one night on a room only basis but we had a lovely room(210) at the front of the hotel. Front desk were extremely helpful as we had arrived much earlier than expected. The room was spotlessly clean and very warm. I caught house keeping in the corridor and the young lady was more than willing to...

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Helpful?
Thank paulabrook40
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thanks for reviewing our hotel on Trip Advisor. I'm very pleased that you enjoyed your visit and that you were pleased with all aspects of your stay, especially the view! I look forward to welcoming you back again in the future. Warm Regards, Jonathan Bowen General Manager

Reviewed 2 weeks ago via mobile

The ground floor corridor smelled like a care home, room was very tired in need of decoration, radiator damaged, wall in room showing signs of damage, furniture very worn. Not what was anticipated from this chain of hotel.

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Thank Blackburn66
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent visit. I am very shocked and saddened to note your comments. We pride ourselves on our high level of cleanliness so your comments about the smell in the corridors does disappoint me a great deal. Please be advised that this feedback will be shared with...

Guernsey, United Kingdom
Reviewed 2 weeks ago via mobile

A lovely location with very friendly service. Worth paying extra for the harbour view. Nice clean functional rooms which have lights, taps and a shower that you can simply turn on and off. So many hotels these days have very complicated fittings so we appreciated the simplicity of these rooms. We tried the restaurant in the evening and the food...

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Thank jumbocatguernsey
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for your review following your recent stay with us. I am very pleased to note that you enjoyed your stay and found the room to have all the required amenities. I was also very happy to note that you found our food offering excellent and the staff very attentive. I have shared your comments with the...

Exeter, United Kingdom
Reviewed 3 weeks ago

Situated on Poole Quay and a few minutes walk from the town centre and restaurants. The Hotel is in serious need of work, redecorating and refurbishment in all areas. I had a cosy standard room with a wicked view over the harbour (room 108) the bed was a small double but very comfy. The bed settee was hard to sit...

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Helpful?
Thank Bigbird1334
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay. I was pleased to note that you found our location ideal for your needs and also our staff very friendly and accommodating. I will review your other feedback with my Head of Departments in order to make improvements for the future. I do hope...

Reviewed 3 weeks ago via mobile

We recently visited your hotel on Tuesday 28th February. We had a few little issues and we spoke to the general manager, who was amazing towards us. Jonathan was so helpful and nothing was to much trouble. I'd just like to thank Jonathan and all of your team for making us have the best stay with you 10/10 on service...

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Helpful?
Thank Hayley M
Jonathan B, General Manager at Thistle Poole, responded to this review

Dear Guest, Many thanks for your feedback. I'm pleased to note that you had an enjoyable stay with us! I look forward to welcoming you back in the near future. Best Regards, Jonathan Bowen General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Poole is a friendly, easy-going town, with its traditional Quay still very much at its heart. And that’s where you’ll find Thistle Poole, offering superb views over one of the world’s largest natural harbours, Brownsea Island and the Purbeck hills beyond. ... more   less 

Additional Information about Thistle Poole

Address: The Quay, Poole BH15 1HD, England
Region: United Kingdom > England > Dorset > Poole
Price Range: ₹ 5,318 - ₹ 12,437 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thistle Poole 3*
Number of rooms: 70
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Also Known As:
Thistle Poole Hotel Poole
Thistle Hotel Poole
Poole Thistle Hotel
Thistle Poole Dorset
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Poole staff and other travellers.
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Questions? Get answers from Thistle Poole staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the rear of the hotel ar quieter”
 of 5 bubbles _littlefatbaldyman, 22 Mar 2017 | Read review
“There's a view over the harbour from one side of the hotel”
 of 5 bubbles misty4630, 21 Mar 2017 | Read review
“Ask for a room with a view - it is well worth paying the extra”
 of 5 bubbles fidgy, 14 Mar 2017 | Read review
“Room 210 is very good.”
 of 5 bubbles paulabrook40, 10 Mar 2017 | Read review
“room 108 for a good view”
 of 5 bubbles Bigbird1334, 4 Mar 2017 | Read review
5 of 5