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Holiday Inn Express Poole

Walking Field Lane, Poole BH15 1RZ England
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Traveller (54)
360
Panoramas (6)
Traveller (54)
360
Panoramas (6)
Dining (38)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Holiday Inn Express Poole. Simply Great Poole Town Centre Hotel ; NOW OFFERING FREE WI-FI. The town centre location of our hotel in Poole, just minutes from the award-winning golden sandy beaches of Sandbanks, quayside walks, the ferry to Brownsea Island, and the Channel Islands and beyond to France, means whatever your reasons for staying with us, be there for business or pleasure, convenience must be among them.The warmth of the welcome you will receive from our friendly staff will be matched by the cosy comfort of our rooms, all of which are spacious, finished in a contemporary style, and come with complimentary Wi-Fi access and a hearty breakfast each morning. Double, Twin, and Executive rooms are available, and if you have accessibility needs we would advise booking a DDA-approved room as far in advance as possible. PET POLICY- Service Animals Allowed -Holiday Inn Express Poole Does Not Accept Pets. Only Guide Dogs are allowed in the Hotel Premises.
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Property amenities
Free High Speed Internet (WiFi)
Meeting Rooms
Wheelchair Access
Bar/Lounge
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Breakfast included
Conference Facilities
Non-Smoking Hotel
Breakfast Available
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Room features
Family Rooms
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
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Reviews & more
1,005Reviews
217Photos
16Q+A
100Room tips
Traveller rating
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Show reviews that mention
I cannot fault this Hotel at all other than the slightly expensive bar meals (you are paying for the convenience of staying in the hotel to eat after all) and the £6/night parking charge for the Hotel's car park. Surely a car registration system for guests would be sufficient if
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 2 days ago
Dear Peter D, Thank you for your kind score and feedback reflecting your recent stay at our hotel, your feedback is always highly valued whether positive or negative as this helps us improve our services for the future. In regards to the parking charge this is due to the facilities being privately owned hence the charge. I sincerely apologise for any inconveniences caused with regards to the lift being out of service. I am delighted to see our rooms were to your satisfaction and our breakfast too which is included with all reservations booked with us. Unfortunately due to our brand standard as an Express hotel we cannot offer the option for black pudding. However, once again we really appreciate your feedback. I look forward to welcoming you back in the near future. Jack Davies Senior Guest Service Manager
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+1
We have stayed here a few times and never had a problem. It’s close to shopping, beaches, The Quay, pubs and restaurants. Bournemouth is only a 15 minute drive with its lovely festive vibe with the Xmas wonderland, Alpine bars and shopping.
Rooms were clean, breakfast was ok. I
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 4 days ago
Dear Shabsh, Thank you for your feedback reflecting your recent stay with us, your comments are appreciated. I am delighted to see everything was to your satisfaction once again during your stay with us and you were able to visit the Bournemouth Winter Wonderland which is only 4 miles from the hotel. We are regularly complimented on our location and it's convenience. I look forward to welcoming you back in the near future. Jack Davies Senior Guest Service Manager
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We stayed for one night while Christmas shopping in Poole as it is very close to the large indoor shopping centre and town centre facilities.
The lift wasn’t functioning when we visited and the whole place feels a bit tired with half the illuminated sign not working and the fitti
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 1 week ago
Dear Gav20, Thank you for your review reflecting your recent stay at our hotel, your feedback is always appreciated whether positive or negative as this help us improve our services for the future. I am delighted to see our location was to your convenience, this is something we are regularly complimented on as you can see from our previous reviews. In regards to the lift not working we sincerely apologise for any inconvenience caused and hope you can understand this was unforeseen and could not have been prevented. I am happy to see you enjoyed our breakfast here at the hotel which is also included with all reservations booked with us. The parking is privately owned hence the charge. The parking charges are also stated on our website before booking with us and once you have confirmed your reservation with us the charge will be on your confirmation letter too. Once again we really appreciate your feedback as this gives us the opportunity to improve our services for the future. I sincerely hope to welcome you back in the near future. Jack Davies Senior Guest Service Manager
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I stayed here last week on business. I usually stay at Premier Inn's which I have grown to really love. This is a decent enough hotel about a ten minute walk from the train station. Clean, good reception staff but breakfast choice and meet and greet does let it down. Depends what
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 2 weeks ago
Dear Helensuz, Thank you for your feedback reflecting your recent stay with us at Holiday Inn Express Poole, your feedback is always valued whether positive or negative as this gives us the opportunity to improve our services for the future. I am delighted to see both our location and team here at the hotel were to your satisfaction, both of these points we are regularly complimented on and proud of. I am disheartened to read that our breakfast which is included with all reservations booked with us was not to your liking as we are usually complimented on how plentiful and varied it is as you can see from our previous reviews. I am pleased to see this did not affect your overall stay with us and I sincerely hope to welcome you back in the near future. Jack Davies Senior Guest Service Manager
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My parents and I were in Poole for one night so thought it would be convenient to stay here at a reasonable price. It took a bit of finding but once we got there the rooms were clean and comfortable and a decent size.We were on the ground floor due to my mothers walking difficult
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Response from MgrPOOLE, Manager at Holiday Inn Express Poole
Responded 2 weeks ago
Dear Shaun D, Thank you for your feedback, your feedback is always valued whether positive or negative as this gives us the opportunity to improve our services for the future. I am delighted to see our team here at the hotel were to your satisfaction, this is something we are regularly complimented on and proud of. I am disheartened to read you did not enjoy our restaurant in the hotel as our kitchen team are very passionate about what they produce and provide for our guests. I sincerely hope to welcome you back in the near future. Jack Davies Senior Guest Service Manager
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Previous
What time is breakfast served
Couldn’t say, why do t you give them a call because it appears looking at the comments that most people are guessing. Sure enough one of them will guess correctly, but which one
0 votes
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is there parking available
yes the hotel has a reasonably large car park, but depending on your accommodation deal, there is a charge to use it. We paid it as part of our room deal and it was great because the hotel is situated very close to the town center so once we parked the car we pretty much walked everywhere.
1 vote
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Are dogs allowed to stay please?
No, Dogs and pets are not allowed.
0 votes
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Hi, how much is parking, per day, and ease of access for kids ?
Hi I think the parking was £5 per day. The access into town is not great as it is about a 10-15 minute walk. But it is a safe walk with kids.
1 vote
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Do you offer honeymoon suite/room or penthouse
My impression is that this is a commercial hotel primarily attracting professional people and weekenders, not quite a romantic getaway!
0 votes
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Previous
"Ground floor rooms 1-10(?) good for accessibility"
"ou have to pay extra for parking. its not free"
"Ask for a room on the first floor, at the rear"
"we were in room 116 it is close to the lift but it was very quiet when we stayed on a Thurs night"
"Avoid rooms 109 and 110 due to location near corridoor fire doors and lift."
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PRICE RANGE
US$ 56 - US$ 153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express poole hotel poolepoole holiday inn expressholiday inn poole
LOCATION
United KingdomEnglandPoole
NUMBER OF ROOMS
85
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