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All reviewsseparate toiletknebworth housefront of houserestaurant stafffree wifibusiness tripstaff were friendly and helpfulfull englishbuffet breakfastshort staynight stayself servicebar and restaurantstayed here for one nighttea and coffeecomfy bedgood nights sleep
I usually have any friends/family visiting stay here as I don't currently have the room. It's not a bad choice for Stevenage and is pretty cheap too, which always helps. I'd recommend for convenience.
Thank Jean G
Response from JohnCops, Manager at Novotel StevenageResponded 1 week ago
Dear Jean G,
Thank you for your review, I am delighted that you choose to use us as a port of call for your friends and family. We hope hope that we see you in the very near future.
Nice staff but could do with more smile. I was shocked to a green armchair near the dining are to have stain all over the seat , really I did not want to seat there. Then the lift was out of order. Then there was...More
Response from JohnCops, Manager at Novotel StevenageResponded 3 weeks ago
Thank you For your in depth review regarding your recent stay here at Novotel Stevenage. I must say that this was very hard for me to read. I will be addressing these areas you have clearly pointed out.
Once again thank you for...More
Great location for business travel. Rooms of a high standard, modern, clean and comfortable. The lift does seem to be prone to breaking down, this is my second stay with the lift out of order. Otherwise, all good all good.
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Thank Jan H
Response from JohnCops, Manager at Novotel StevenageResponded 15 March 2018
Dear Jan H
Thank you for taking the time to reveiw your recent stay, I do apologise for the lift being out of action and do hope to see you again very soon.
Got to say, after a 3 day business trip to this hotel I was genuinely pleased.
Stayed in a queen room and had breakfast every day. Really nice english staff, great location off the a1.
Was concerned that it might be noisy, next to the...More
Thank Sam B
Response from JohnCops, Manager at Novotel StevenageResponded 5 March 2018
Dear Sam B
Thank you for taking the time to leave such a woderful reveiw about your recent stay at Novotel Stevenage.
I am delighted to see your enjoyed our facilities and our breakfast buffet.
The staff here are what makes the hotel so special...More
I am a frequent visitor at Novotel Stevenage and my previous review was full of praise. Unfortunately , can't say the same on this ocassion. The hotel has changed massively, but not a good change. There is an obvious change of management , which, if...More
1 Thank Alexander H
Response from JohnCops, Manager at Novotel StevenageResponded 1 March 2018
Dear Alexander H
Thank you for taking the time the leave a review of your recent stay here at Novotel Stevenage. I must say that this was very hard to read, as all your other reviews have been positive.
The lift being out of order...More
Thank you for your question here. Just to let you know that we based outside the main town of Stevenage and unfortunately there is no pub within the walking distance. Nearest public house is about 5 min drive... More
Thank you for your question here. Just to let you know that we based outside the main town of Stevenage and unfortunately there is no pub within the walking distance. Nearest public house is about 5 min drive from us.