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Novotel Stevenage

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Novotel Stevenage
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638 Reviews from our TripAdvisor Community

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Showing 589: English reviews
ukpunk
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW via mobile

This this is the second time I have stayed here. Very polite and helpful check in staff. Got into room to find tv was not working, called reception and was moved rooms straight away. Very quick and helpfully dealt with, could not ask for more. As normal a great modern room, very stylish bathroom and nice toiletries. All at a... More 

Helpful?
Thank ukpunk
Telford, United Kingdom
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed yesterday NEW via mobile

From the outside, the appearance of the hotel was disappointing. However, we were pleasantly surprised at the interior. The communal areas and bedrooms seem to have been recently renovated and the staff were pleasant. The rooms looked very nice and the amenities were good although the heating system was very noisy and the bed mattress was quite uncomfortable. There was... More 

Helpful?
Thank becca14185
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

This hotel is well later out, the rooms are nice and generally is extremely comfortable. However, one main meal vegetarian option makes the week here extremely dull if you don't want salad in the winter!

Helpful?
1 Thank Andy_twycross
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear Andy_twycross, Thank you for taking the time to tell us about your experience at the Novotel Stevenage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Ely
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Stayed here with a friend as had a party at Kebworth Barnes. Nice breakfast good selection. Rooms nice clean and tidy. Large shower, with separate toilet. Staff friendly from booking in to booking out. Many thanks

Helpful?
Thank krystal d
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear krystal d, We very much appreciate your comments regarding your stay at the Novotel Stevenage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Hertford, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago

Well Done Novotel !! 22 of us booked Afternoon Tea yesterday to celebrate 2 friends birthdays, the staff were delightful. Food was amazing especially the desserts. Nothing was too much trouble even making extra sandwiches which weren't on the menu. (ham/cucumber) We all had a fabulous afternnoon so A Very Big Thank you to all the staff working yesterday afternoon... More 

Helpful?
Thank marion186305
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear marion186305 Thank you for your lovely review. We are glad to know that your afternoon tea was a success. We are looking forward to welcome you back soon. Kind regards Ruslana Yarmolyuk More 

suffolk
2 reviews
Reviewed 1 week ago via mobile

We Stayed for 1 night after a party at knebworth barns to which this hotel is ideally situated. I Couldn't fault the hotel, the room was very smart and all of the staff really friendly. Great value for money thanks.

Helpful?
Thank SuffolkMrhappy
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear Reviewer, We are glad to hear that you had an enjoyable stay with us. We are looking forward to welcome you back soon. Kind regards Ruslana Yarmolyuk More 

East Riding of Yorkshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I regularly stay at this hotel due to work, and the rooms are everything you want from a modern well equipped hotel, with decent A/C, great shower, good entertainment system/TV and comfortable beds. Unfortunately, what is letting this hotel down, is the restaurant. Breakfast is very good, but for dinner the food is not particularly great, and is incredibly overpriced... More 

Helpful?
Thank Paul D
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear Dervey, Thank you for taking the time to tell us about your experience at the Novotel Stevenage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest... More 

Bishops Stortford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Just returned from a one night stay at this hotel with some girlfriends, and from the moment your arrive, I was blown away with staff! It's been a long time, and thought it had disappeared for ever, was the customer service, from the greeting, the smiles, nothing was too much, and the whole atmosphere was truly exceptional!what ever the mangement... More 

Helpful?
Thank Michelle G
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear Michelle G, Thank you very much for your lovely comments. We are glad to know that you and your friends had an amazing time here. We are looking forward to welcome you back soon. Kind regards Ruslana Yarmolyuk More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

I booked this hotel after much searching to meet the stringent requirements of my friend, her very young baby and I . We had traveled down from London very late on Thursday evening and arrived in the early hours of Friday morning to stay over for a Funeral we were attending in Hitchin. On arrival I was checked in by... More 

Helpful?
Thank misspalmer82
Ruslana Y, General Manager at Novotel Stevenage, responded to this review

Dear misspalmer82, We very much appreciate your comments regarding your stay at the Novotel Stevenage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Novotel Stevenage Hotel is located on Junction 7 of the A1M within the grounds of Knebworth House. The hotel offers 102 guestrooms, Contemporary restaurant and meeting and function space for up to 180 delegates. We have recently spent in excess of £3.5million on a full Hotel refurbishment, completing all 102 bedrooms, a fantastic new restaurant, comfortable lounge for Business or Leisure and our new reception and welcome area. The full hotel completion is set for July 2016 and will see the hotel re-branded as a 4 star hotel. The hotel also offers Free onsite parking (this is a premium in Stevenage),complimentary WIFI, air conditioning, and is easy access to Stevenage station which takes 25 minutes directly to London Kings cross. Suitable for business meetings, conferences, weddings and events. This hotel is also close to Luton Airport approx. 15 miles. ... more   less 

Additional Information about Novotel Stevenage

Address: Knebworth Park, Stevenage SG1 2AX, England
Region: United Kingdom > England > Hertfordshire > Stevenage
Price Range: ₹ 4,564 - ₹ 10,763 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Stevenage 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Novotel Stevenage Hotel Stevenage
Stevenage Novotel
Hotel Style:
#1 Green Hotel in Stevenage
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Stevenage staff and other travellers.
4 questions
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Questions? Get answers from Novotel Stevenage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't stay”
 of 5 bubbles marion186305, 27 Nov 2016 | Read review
“Stayed in most rooms here - mostly all the same, and surprisingly quiet given proximity to A1(M)”
 of 5 bubbles Dervey, 23 Nov 2016 | Read review
“We had room 325! Really big!”
 of 5 bubbles , 9 Nov 2016 | Read review
“I asked for a quiet room and got one at the end of the corridor which was nice and quite”
 of 5 bubbles mayday124, 26 Oct 2016 | Read review
“We asked for a quiet room and were very satisfied, no sound from outside atall”
 of 5 bubbles U2876PPalisonr, 18 Oct 2016 | Read review
5 of 5
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