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Holiday Inn Ipswich-Orwell

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331 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Ipswich-Orwell
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Showing 330: English reviews
A TripAdvisor Member
1 review
Reviewed 9 December 2016 via mobile

A bad stay began when we arrived 45 minutes before check in, reception refused point blank to check if any rooms were even available. I have never been in a hotel before where early check in is not even considered. When we finally got into our room, we had to go upstairs in a lift and then down 5 steps!...

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Thank A TripAdvisor Member
Jason S, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Sir or Madam, Thank you for taking the time to review our hotel. I would firstly like to apologise for the issues you experienced during your stay. I would be grateful if you could contact me directly so we can discuss these issues further. Kind regards Jason Stringer General Manager

Milton Keynes
Reviewed 6 December 2016 via mobile

Booked two nights last minute. Staff where really friendly and helpful and when we had an issue with our radiator they changed our room within 5 minutes, helping us move our staff. We also brought breakfast vouchers which they were as to which days we could use them. The room was functional and breakfast tasty!

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Helpful?
Thank RJM69MK
Jason S, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear RJM69MK, Wow, thanks for such a great review of your recent visit to our hotel. I am really pleased you found the staff to be really friendly and you found your breakfast to be tasty. Our breakfast chef Rex will be especially proud to read these comments. Thank you again and we hope to welcome you back really soon....

Reviewed 4 December 2016 via mobile

Stayed here this week as a very last minute trip. I arrived by myself after a 5 hour drive exhausted, and my partner was arriving a few hours later. Staff were helpful on arrival. First impressions of the hotel, nice area, well presented,clean and tidy. Only criticism here, I wasn't really sure of check out times, breakfast times etc, didn't...

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Helpful?
Thank Jamieharrison23
Jason S, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Jamie Harrison, Thank you for taking the time and trouble to review our hotel. I am pleased you liked the food and you appreciated Stuart's efforts. We are really proud of him and he will be thrilled to read your comments. I will take up the issues you raised regarding the room with our housekeeper, I do check a...

Ipswich, United Kingdom
Reviewed 1 December 2016

I went with my Pensioners club yesterday 30th Nov and the food and service was excellent. They catered for 80 people approximately. We pre ordered our 2 course meal I had Poached salmon with a prawn & leek sauce Cream filled profiteroles with a toffee & choc sauce. The room was very festive & the tables of 10 were set...

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Helpful?
Thank Kay F
Jason S, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Kay F, Thank you for your outstanding 5 star review of our hotel. Delighted you enjoyed your lunch and we look forward to welcoming the Pensioners lunch back in 2017! Kind regards Jason Stringer General Manager

Essex, United Kingdom
Reviewed 26 November 2016

Stayed three nights for a work trip. Having use of the David Lloyd Leisure next door is very useful. The location is out of town but there's lots of restaurants just around the corner. Reception staff friendly. The bedrooms are a bit dated but the bathroom was lovely and modern. The breakfast menu stated that vegetarian sausage is available. When...

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Helpful?
Thank RC300491
Jason S, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear RC300491, Thank you for your review our hotel. I am pleased you were able to enjoy the complimentary access to the David Lloyd leisure Centre. I am delighted you like our new bathrooms and proud of the fact you found our reception team to be friendly. I am however, obviously disappointed to hear of your breakfast experience. We do...

Ipswich, United Kingdom
Reviewed 24 November 2016 via mobile

Just stayed at Holiday Inn Ipswich Orwell and we (my partner and I) were very pleased with all staff and everything in Hotel! We'll go back there at any time, it has been very good mini break. Thank you Holiday Inn Team.

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Thank Oana B
Jason S, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Oana B, Wow really pleased to read your great review. I am really proud of the team here at the Hotel and they will be thrilled to read your comments. Many thanks again and we hope to see you again really soon. Kind regards Jason Stringer General Manager

Tonbridge, United Kingdom
Reviewed 21 November 2016

Having passed this hotel so many time when I lived in Felixstowe, this hotel was such a disappointment. On the outside, the hotel looks ok, but is in need a refurbishment, rotting wooden windows and flaky paintwork. The hotel and our room was extremely hot, the room was very clean, nice bathroom, although the fan in the bathroom didn't work....

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Helpful?
Thank Raghead67
Jason S, General Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Raghead 67, Thank you for taking the time and trouble to review our hotel. I am pleased you liked our new bathrooms and found the room to be clean. I am really sorry your night was disturbed by a fire alarm, although I have been fully briefed and our team followed the procedures correctly and our fire detection system...

Basildon, England, United Kingdom
Reviewed 29 October 2016

The Room was comfortable if a little tired - except for the bathroom which had been refurbished and I understand there is a program of refurbishment going on in the Hotel. The staff were friendly and helpful

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Helpful?
Thank Ray C
IHGService, Guest Relations Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Ray C, Thank you for staying with us and for leaving a review. I am glad that our room accommodation worked for your travel needs and that you found our staff to be helpful. However, it is regrettable that the bathroom facility affected your overall satisfaction. Your comments are documented and forwarded to the hotel management for review and...

Reviewed 27 October 2016

The only issue I have was reception in that there is only one card machine which can make things a bit slow and oh well maybe another gripe and that is the width of the disabled bays is too narrow and too short (especially when trying to deploy a wheelchair from back or side of vehicle). That said the staff...

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Thank Mick W
Bishops Stortford, United Kingdom
Reviewed 25 October 2016

Booked for 3 nights as was on a sailing course. Stayed 1, we normally stay in HI in Calais as an overnight stop and its clean bright and modern so we thought this would be the same as its a chain .. WRONG, this is like an old people's home , old dreadful bed neither of us could sleep, dark...

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Helpful?
Thank Holidaybooker1
IHGService, Guest Relations Manager at Holiday Inn Ipswich-Orwell, responded to this review

Dear Holidaybooker1, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, we regret to read that the condition of the room you have described did not...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Ipswich-Orwell Hotel is ideally located at Junction 57 on the A14, only 10 minutes from Ipswich Town Centre, 15 minutes from the Suffolk Coast and 5 minutes from Trinity Park the home of the Suffolk Show.The Hotel boasts extensive free car parking and a selection of Queen Double and King Double/Twin Bedrooms some with sofa beds for families. A further 6 Executive Rooms are the ideal business choice with mini bars and laptops safes, in addition 2 open plan Suites add the final touch of luxury for those special occasions.The Hotel offers a range of dining experiences, The Priory Restaurant, Bar and Lounge offer informal modern dining with a large choice of food and drink options complimented with daily specials to suit the needs of both the Corporate and Leisure Guest. The Holiday Inn Ipswich-Orwell Hotel has a range of conference and banqueting rooms, with Wi-Fi access available in these and also the public areas, whilst wired access is available in all bedrooms.The Hotel offers an onsite Gym and within walking distance, a state of the art Full Leisure Complex is available to guests at a small nominal charge.The Holiday Inn Ipswich-Orwell Hotel, close enough to access the business districts and Adastral Park, whilst still being the ideal base to enjoy the rest of East Anglia and all that it can offer. ... more   less 

Additional Information about Holiday Inn Ipswich-Orwell

Address: 2 The Havens, Ipswich IP3 9SJ, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range: ₹ 3,949 - ₹ 8,102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ipswich-Orwell 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Ipswich-Orwell Hotel Ipswich
Ipswich Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Ipswich-Orwell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Let them know your needs and hopefully they will oblige as we experienced”
 of 5 bubbles 163traceyw, 1 Jan 2017 | Read review
“Not side near the main roads”
 of 5 bubbles ChristineLangton, 16 Dec 2016 | Read review
“We had one on the ground floor and it was easily accessible but out of the way to miss the noise.”
 of 5 bubbles 736rayc, 29 Oct 2016 | Read review
“Go to the Premier inn!!”
 of 5 bubbles Holidaybooker1, 25 Oct 2016 | Read review
“I did not use a room”
 of 5 bubbles Dragonfly350, 7 Oct 2016 | Read review
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