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Belstead Brook Muthu Hotel

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994 Reviews from our TripAdvisor Community

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There are newer reviews for Belstead Brook Muthu Hotel
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Showing 988: English reviews
Colchester, United Kingdom
Reviewed 2 August 2016

For £79 pp we experienced an amazing cream tea, spa treatment, use of spa facilities, delicious three course meal and overnight stay with breakfast. The staff were all very pleasant and helpful and the rooms were extremely clean, the whole experience made for a very relaxing weekend. Would definitely return and recommend for those looking for a relaxing spa weekend.

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Helpful?
Thank lesley542
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We would like to thank you for the feedback. We are delighted to hear that you enjoyed your stay with the Belstead Brook Muthu Hotel. We are also happy to hear that the efforts from the staff are being appreciated. We would look forward to welcome you again soon.

Reviewed 30 July 2016

Just making you aware that if you have a complaint about this hotel don't bother making a complaint to the management, they just ignore you. When we arrived in our room we had no internet and no working TV. The reception staff said the problem was where the room was positioned and did not offer a change of room. We...

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Helpful?
1Thank priceys
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We would like to thank you for the feedback. We at the MGM Muthu Hotel do take all the feedbacks very seriously. We are sorry to hear that things did not go well with you during your stay with us. Please can you mail me on gm.belstead@muthuhotels.com so that we can investigate this further. Many thanks again

Great Cornard, United Kingdom
Reviewed 28 July 2016 via mobile

We started by almost cancelling before we began as the booking.com conditions stated no under 16's were allowed, and my daughter is just 14. Seemed this wasn't true as there were children everywhere. We then walked into a working building site, in reception which I wished I'd known about in advance. I'm sure it's going to be beautiful but I...

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Helpful?
1Thank PearlElphick
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We would like to thank you for the feedback. We at the MGM Muthu Hotels do take all the feedbacks with utmost importance and use them to get the issues resolved and to improve the services. We appreciate your feedback and would work towards them. Many thanks

Reviewed 27 July 2016

This was our 5th return visit. Lovely twin room with a view over the well tended grounds. Lovely breakfast, excellent evening bar meals and an exclusive restaurant if something a bit more exclusive is wanted. We'd like to thank all the staff for making us feel so welcome again. I'm sure we'll be back in 2017.

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Helpful?
Thank Gerry M
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We would like to thank you for the lovely feedback. We are delighted to hear that you enjoyed your stay with the Belstead Brook Muthu Hotel. Also we are happy to see that the efforts from the staff are appreciated. We would look forward to welcome you again to the hotel soon

Reviewed 27 July 2016

We had our wedding at the Belstead Brook on Friday 22nd July and we can't thank Vicki and all of the lovely staff enough. Our day was just perfect and we couldn't have wished for anything more. All of the staff are very helpful and it was so lovely having Vicki there on our special day as she had held...

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Helpful?
Thank Kelly W
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We are delighted to hear that you enjoyed everything during your wedding. We are also happy that the efforts from the Team are appreciated. We would look forward to welcome you to the Belstead Brook Muthu Hotel. Many thanks again

Ipswich, United Kingdom
Reviewed 26 July 2016

we stayed at this hotel many years ago (5 years) when it was under different owners and it was excellent. So when we had friends coming to see us we said try this hotel. They having stayed thought it was just average, we had meal out and then went back to the hotel for a drink, my does not drink...

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Helpful?
Thank derek l
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We really appreciate your feedback. We at the MGM Muthu Hotel do take all the feedbacks very seriously and would like to assure you that this will be taken seriously. Please can you mail me some more details of this on gm.belstead@muthuhotels.com, so that I can investigate this further. Many thanks agin

Reviewed 26 July 2016 via mobile

Lush meal in the bar...salmon cooked perfectly + passion fruit cheesecake was heaven on a plate. Hotel was buzzing and service was fantastic. Will have to eat here more often :) Bar staff seemed rushed off their feet whilst aiming to please.

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Helpful?
Thank tndd
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We thank you for your feedback. We are delighted to hear that you enjoyed your experience with us. We would like to welcome you again soon.

London, England, United Kingdom
Reviewed 26 July 2016

The hotel is set in lovely grounds and has the potential once finished with refurbish will be a contender for me as a spa weekend. Tweaking needed to ensure everything is in working order eg jacuzzi and swimwear dryer. That said theool area is very nicely designed, really encourages you into the pool and ample loungers, which on a busy...

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Helpful?
Thank tracy W
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We would like to thank you for the feedback. We are delighted to hear that you enjoyed your stay with the Belstead Brook Muthu Hotel. We have taken your feedback and the the issues mentioned and would use them to improve the services.

Norwich
Reviewed 25 July 2016

Enjoyed our visit to Belstead which was a sneaky unexpected night away. Got a very good deal from Booking.com - supposed to be 52% off normal price which I take with a large pinch of salt, but I have to say £58 for bed and breakfast is pretty good. The " Superior" room was fine with a very comfy bed,...

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Helpful?
Thank NorwichSteve
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, We thank you for your feedback. We are delighted to inform you that we have already started to upgrade the hotel. We have already finished the main reception and now would be doing the guest bedrooms. We will be happy to offer you the newly decorated rooms depending on the availability on your next visit. Many thanks

Chelmsford, United Kingdom
Reviewed 25 July 2016 via mobile

We stayed just the one night and unfortunately didn't have a chance to use the spa/leisure facilities. The reception was undergoing a revamp and will look lovely, hopefully the rest of the hotel is going to follow. The room was quite small, but had everything that we needed, the bed was incredibly hard and not comfortable to sleep in, not...

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Helpful?
Thank Lulabellec
MGM_Muthu_Hotels, General Manager at Belstead Brook Muthu Hotel, responded to this review

Dear Guest, Thank you for the feedback. We appreciate that you liked the work done in the main reception. And I would like to inform you that we are upgrading the complete hotel slowly. We will be upgrading all the guest bedrooms along with some other facilities as well in the hotel. We value your feedback and work towards the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Belstead Brook Muthu Hotel

Address: Belstead Road | Suffolk, Ipswich IP2 9HB, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range: ₹ 4,862 - ₹ 8,168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Belstead Brook Muthu Hotel 3*
Number of rooms: 88
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Also Known As:
Belstead Brook Ipswich
Hotel Belstead Brook
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Questions & Answers

Here's what travellers have asked, with answers from Belstead Brook Muthu Hotel staff and other travellers.
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Questions? Get answers from Belstead Brook Muthu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“find a room which is not affected by the parties in the grounds”
DaveEyre, 20 Mar 2017 | Read review
“Look out for deals on line .”
Simpson(39), 18 Mar 2017 | Read review
“The rooms need refurbishment which is now ongoing”
nickhT3236KX, 17 Mar 2017 | Read review
“all of the rooms are about the same .”
TonyC480, 27 Feb 2017 | Read review
“Don't get a garden room”
  • Wallpaper in our room
  • Our decor and carpet
939geraldinem, 23 Feb 2017 | Read review
5 of 5