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All reviews separate toilet busy roundabout car park town centre cardinal park central location good size mini bar superior room business hotel business trip per night sofa bed football ground modern hotel reception staff bar area
We were greeted by a lovely friendly guy on reception and I had I high hopes as the reviews are very mixed for this Novotel. The reception and bar have been done up and was clean, tidy and smart looking. I liked our room, clean...More
A well located hotel. Our room was excellent, clean, everything worked. Staff at reception, maids and in the the restaurant were all friendly, helpful and thoughtful. Marc was outstanding in his commitment to hospitality.
Went to Ipswich to see a band and needed somewhere to stay that wouldn’t break the bank. The Novotel was perfect. Very helpful and friendly staff. Clean room with everything you would expect or need. Good breakfast. All-in-all precisely what was needed. Definitely recommend without...More
Stayed a few times. First couple of stays were as expected, standard hotel with ok customer service. Nothing amazing, then on my last and final stay, I had workman drilling all day long next to my room and was stuck in the lift for a...More
Not much else to say other than it’s grotty, and overpriced for that level of dirt- room 337. Pillows and bed are rock hard meaning an uncomfortable night. The plus side was breakfast but that’s about it. Photos speak for themselves. Novotel I expected better....More
Response from Nuwan J, General Manager at Novotel IpswichResponded 1 week ago
I am really sorry to hear that your stay with us wasn’t up to expectations.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking...More