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Somerset Hotel

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Somerset Hotel
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338 Reviews from our TripAdvisor Community

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Showing 337: English reviews
Wales, United Kingdom
Reviewed 2 days ago NEW

The Somerset Hotel in Llandudno was lovely on the Promenade walking distance to Town Center food was brilliant service excellent facilitys good The Hotel was very homely and clean rooms were comfortable and all the staff went out of their way to make you feel at home Heide in the Restaurant was lovely polite and always had a smile would...

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Helpful?
Thank alun W
Reviewed 1 week ago via mobile

Enjoyed our stay. Great value and great location. A few minor niggles that can be rectified over time. Room size good but could have been cleaner. Also the stairs wasn't hovered at all while we were there. New manager and staff very helpful. Food average but adequate and hot. Waitress service needs improving. We would definitely go again but wait...

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1Thank Murray S
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your kind review of the Somerset Hotel. We are very pleased to read how much you enjoyed your stay with us and look forward to welcoming you back again soon.

Reviewed 1 week ago via mobile

Just returning home from our five days stay at the Somerset hotel .We had a lovely time the hotel staff are all very nice the rooms are cleaned daily and the food was very nice always hot and a good choice.Our waitresss was lovely.And hotel situated on the front with lovely view close to a shops.Would definitely recommend the hotel...

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1Thank Julie T
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your lovely review of the Somerset Hotel. We are very pleased to read how much you enjoyed your stay with us and look forward to welcoming you back again soon.

Gloucester, United Kingdom
Reviewed 1 week ago

This hotel is in a brilliant location on the seafront in Llandudno. We had a room overlooking the bay and could clearly see the whole of the beach and pier. The hotel has three dinning rooms, our waitress was Heidi who is great being efficient and cheerful. The food was very good with a varied selection and plentiful. Nightly entertainment...

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Helpful?
2Thank ROBCHRIS1969
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your superb review of the Somerset Hotel. We are very pleased to read how much you enjoyed your stay with us and look forward to welcoming you back again soon.

Gloucester, United Kingdom
Reviewed 1 week ago

Started bad as they had overbooked sea view rooms. Rooms are dated but clean. Food average. Entertainment was good. Staff mostly average but John the newly arrived manager sent to sort the place out was great. I am sure that when the company has worked their magic it will be better.

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2Thank cryptic3
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your kind review of the Somerset Hotel. Please accept our apologies again for the overbooked seaview rooms. As you could see we are working hard to bring the hotel up to the same standard as our other ones. With the arrival of John we are already seeing great improvements. We hope to welcome you back again soon.

Marsden, United Kingdom
Reviewed 1 week ago

Ben the waiter was the bright spark in our stay he gave 110% to everyone was professional and should go far in the hotel industry. The manager has been seconded from the wonderful Barrowfield Hotel to upgrade the rooms and the service. He has a huge task but he was pleasant and cheerful but could not solve our problems. I...

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Helpful?
Thank crofthousejoan74
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your feedback on your stay at the Somerset Hotel. Having spoken to the manager he informs me that the room is of a decent size. In fact upon arrival you asked for 2 chairs to be put in the room which was done and would have taken up a reasonable amount of space in the room. The...

Seaford, United Kingdom
Reviewed 1 week ago

the hotel was comfy staff very helpful and the food was enjoyable the hotel is near to the shopping centre. not too far from the great Orme but although the webb site said it was open turns out it closes in October so that was a disappointment

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2Thank brenda607
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your great review of the Somerset Hotel. We are very pleased to read how much you enjoyed your stay with us despite the Great Orme being closed. We look forward to welcoming you back again soon.

Reviewed 2 weeks ago

Nice and clean, lovely staff, do anything for you. Room was nice and warm. we did a last minute break for 6 days and it was our first attempt to holiday in this way( we usually rent a cottage) I think hotel is being slowly updated and I can understand most peoples complaining but what did they want? The cost...

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3Thank Dennis W
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your superb review of the Somerset Hotel. We are very pleased to read how much you enjoyed your stay with us and look forward to welcoming you back again soon.

Puerto de la Cruz, Spain
Reviewed 2 weeks ago

Just what you would hope for from a self owned coach/hotel company. Once your luggage is stowed away on the coach, you do not see it again until it is delivered to your room after checkin at the hotel. The staff are friendly and willing. The rooms are clean. The food is variable and edible. The entertainment provided each night...

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2Thank Tom M
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your excellent review of the Somerset Hotel. We are very pleased to read how much you enjoyed your stay with us and look forward to welcoming you back again soon.

Walsall, United Kingdom
Reviewed 3 weeks ago via mobile

Disappointing rooms, very old and shabby but had a lovely time for my birthday with my husband and friends. John the manager was a delight, very helpful and kind and dealt with any requests promptly. Great location for a hotel.

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2Thank JuneR61
Daishs_Holidays, Guest Relations Manager at Somerset Hotel, responded to this review

Thank you for your superb review of the Somerset Hotel. We are very pleased to read how much you enjoyed your stay with us and look forward to welcoming you back again soon.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Somerset Hotel

Address: St. Georges Crescent, Llandudno LL30 2LF, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Number of rooms: 37
Also Known As:
Somerset Hotel Llandudno, Wales
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Hotel staff and other travellers.
6 questions
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Questions? Get answers from Somerset Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Next time would upgrade to a Seaview ”
 of 5 bubbles 699alunw, 8 Dec 2016 | Read review
“Sea view rooms are worth the small extra cost.”
 of 5 bubbles ROBCHRIS1969, 1 Dec 2016 | Read review
“ensure you get sea view and not top floor.”
 of 5 bubbles cryptic3, 1 Dec 2016 | Read review
“Have a twin room so there should be more floor space. Ask for an upgraded room 10 at a time are being upgraded . Good luck to the owners.”
 of 5 bubbles crofthousejoan74, 1 Dec 2016 | Read review
“only know about ours at back”
 of 5 bubbles C9362NCdennisw, 26 Nov 2016 | Read review
5 of 5