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Imperial Hotel

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Imperial Hotel
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1,050 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
Reviewed 2 days ago NEWvia mobile

Booked in for our 30th wedding anniversary on the Sunday by the sea deal , cannot find any fault at all , the room , the food , service and facilities were all top class, an absolute pleasure to stay at the Imperial and will look forward to a return journey . Many thanks to the staff for ensuring our...

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Helpful?
Thank bellaalfie
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you very much for your kind comments and we are delighted you enjoyed your 30th Wedding Anniversary stay at The Imperial, and appreciate that you will be recommending us. We will pass your comments on to our staff and look forward to seeing you again.

Kent, United Kingdom
Reviewed 3 days ago NEW

We stayed at this hotel in November 2016 so the weather, as expected was not too good. We made good use of the swimming pool, jacuzzi and gym. The staff were very polite, friendly and helpful. We stayed in room 301 which overlooked the car park. The room was clean,warm and cosy. The ensuite was well appointed with a bath...

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Helpful?
Thank Jo L
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your review and we're delighted you enjoyed your stay and made good use of Mint Condition, our health and fitness centre, and particularly appreciate your comments about our staff and the excellent meals you had. We would love to have a larger car park but we are one of the few hotels in the resort to have...

Conwy, United Kingdom
Reviewed 4 days ago NEWvia mobile

We were in the vicinity and decided to pop in for something to eat. The exterior of the Imperial has recently been refurbished however inside needs updating. Looks a little worn and furnishings are very dark. Slightly old-fashioned in appearance. Ordered at the bar and the Staff were very obliging. We had chicken on toasted ciabatta and a smoked salmon...

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Helpful?
Thank Carolyn F
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

We are delighted you popped in and are pleased you enjoyed your lunch. Hope we will see you again next time you're in Llandudno.

Kilkenny, Ireland
Reviewed 1 week ago

We were visiting the Welsh opera and rather than driving home afterwards, we decided to spend the night here. Looking at the time of the restaurant opening we were concerned re eating and getting to the theatre. They were brilliant! Bringing menus before opening, taking the order and sitting us down. Food served promptly and it was delicious, the Sea...

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Helpful?
Thank car0lann47
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you very much for your review and for giving us top marks in all areas, which is appreciated. We are particularly pleased to learn how brilliant our staff were and will ensure your comments are passed on to everyone concerned. We hope you enjoyed the Welsh National Opera and that we will have the pleasure of seeing you at...

Todmorden, United Kingdom
Reviewed 1 week ago

Two days luxury and relaxation at this great hotel is quite a good way to ensure that we make it through the winter. We enjoyed ourselves so much that we booked again for January while checking out. A treat to which to look forward when the Christmas spirit has ebbed away.

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Helpful?
Thank RevDSS
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your kind review and we are delighted you enjoyed two days of luxury and relaxation with us. We are particular pleased to learn that you will be returning in January, which is the best compliment and we look forward to seeing you in the New Year.

Malvern, England
Reviewed 1 week ago

I've visited Llandudno many times over the past 70 (!) years or so but my stay at The Imperial was my first over-nighter. I can only say it was a great introduction. A massive solid built edifice challenging the sea and looking as though it will stand forever. We arrived during a stonking gale and parked by the Vaughan Street...

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Helpful?
Thank oswaldjohn
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you very much for taking the time to post your kind and detailed review on all aspects of the hotel, and in particular we are pleased to learn that Leighton was your White Knight during Storm Angus and will ensure your comments on his helpfulness are passed on to him. We are delighted you enjoyed your first stay and...

Rhuddlan, United Kingdom
Reviewed 2 weeks ago

We had our wedding reception at the Imperial Hotel this summer and the service, food and the staff were absolutely wonderful. The setting could not have been better with the promenade, sea and views of the Llandudno Pier and Great Orme making for a fairytale backdrop for our outdoor wedding pictures. During the course of the day an unforeseen problem...

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Helpful?
2Thank Nick C
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you so much for your very kind review and your comments about the service, food and our wonderful staff, and we are extremely delighted that you have special memories of your wedding day at The Imperial. It was our pleasure to invite you back and we are really pleased you had an enjoyable weekend, and hope we will have...

Reviewed 2 weeks ago via mobile

Attend conference in Llandudno and I had been booked into The Imperial Hotel. Arrived and checked in quickly. Given a room on top floor. Went into the room and pleasantly found that I had a private balcony with sea view and stunning views of Llandudno and surrounding areas. That's were the goods things stopped. Room was far to warm and...

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Helpful?
1Thank Bjej8273
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

We are extremely sorry that your stay with us did not live up to our usual standard. We are particularly disappointed with your comments on the breakfast as we usually get superb reviews , but we will address this along with the other issues you have raised immediately with everyone concerned to ensure this doesn’t happen again. Please accept our...

Sheffield, United Kingdom
Reviewed 2 weeks ago

I would recommend this hotel it was very friendly and comfortable. I have limited mobility and bring provided suitable though a shower chair would have been helpful.. At first I thought I wouldn't be able to use the pool in the leisure centre but they directed me to an alternative lift and it was delightful to be able to enjoy...

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Helpful?
1Thank francesp905
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

Thank you for your review and recommendation which is really appreciated. We are delighted your short break with us was relaxing and that you enjoyed the use of our swimming pool. We do have some shower chairs which are available on request so please do ask next time you come and stay and we will willingly put one in the...

Southport, United Kingdom
Reviewed 3 weeks ago

Stayed in the Mostyn suite for one night. Very clean, but decor was very tired and dated. We had to ask for a fridge, and there was no safe. No offer of a complimentary newspaper either Tea & coffee facilities were limited, with tea bags etc all squeezed into a little pot. The blinds in the bedroom were full of...

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Helpful?
2Thank Claire W
ImperialLlandudno, Manager at Imperial Hotel, responded to this review

We are disappointed to read your review and would like to respond to the issues you’ve raised. We are sorry you felt the décor of the Mostyn Suite was very tired and dated and note your comment regarding paintwork in both the suite and the main staircase which we will look into as we have an ongoing refurbishment programme which...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chantrey's Restaurant
Chantrey's Restaurant
Cuisines: British, Contemporary, Welsh
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Imperial is the perfect venue for both business and leisure alike. Enjoy dinner in our elegant award-winning Restaurant offering mouth-watering dishes using only the freshest local produce and complemented by an extensive wine list or dine on the Terrace from our Evening Terrace menu. Lunches and light refreshments are served on our charming Terrace overlooking the promenade. Resident guests have full use of our health and fitness centre Mint Condition during their stay. Weddings, Celebrations and Conferences are also catered for. ... more   less 

Additional Information about Imperial Hotel

Address: Vaughan Street | The Promenade, Llandudno LL30 1AP, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range: ₹ 7,959 - ₹ 14,275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Imperial Hotel Llandudno, Wales
Hotel Style:
#1 Green Hotel in Llandudno
#6 Business Hotel in Llandudno
#11 Luxury Hotel in Llandudno
#12 On the Beach Hotel in Llandudno
#15 Family Hotel in Llandudno
#24 Romantic Hotel in Llandudno
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
8 questions
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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a room at the back of the hotel overlooking the carpark, so it was a quiet room.”
 of 5 bubbles jol414, 4 Dec 2016 | Read review
“Free Wifi Second lift is small, tight with a wheelchair, but staff are more than helpful.”
 of 5 bubbles car0lann47, 26 Nov 2016 | Read review
“Go for the front facing sea view rooms: they are worth the extra”
 of 5 bubbles RevDSS, 25 Nov 2016 | Read review
“I guess on a sunny day it must be nice to have a room facing the sea but with the rain lashing down any room is great.”
 of 5 bubbles oswaldjohn, 24 Nov 2016 | Read review
“I had a Double Room, so I trust the rest of the rooms will be at the same standard.”
 of 5 bubbles Laithwaite115, 15 Nov 2016 | Read review
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