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4 Grand Parade, Eastbourne BN21 3EH England
Lowest prices for your stay
Booking.com
$83
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Free cancellation until 06/10/22
Expedia.com
$82
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Free cancellation until 07/10/22
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Hotels.com
$82
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Free cancellation until 07/10/22
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Travelocity$82
Priceline$83
Trip.com$97
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (83)
Room & Suite (40)
Dining (37)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 40 hotels in Eastbourne
Location
Cleanliness
Service
Value
Travellers' Choice
Looking for a place to stay in Eastbourne? Then look no further than The Pier Hotel, a small hotel that brings the best of Eastbourne to your doorstep. Free Wi-Fi is offered to guests, and rooms at Pier Hotel offer a flat screen TV and a desk. Guests of Pier Hotel are also welcome to enjoy breakfast, located on site. Nearby landmarks such as Emma Mason Gallery (0.4 mi) and The Wish Tower (0.5 mi) make Pier Hotel a great place to stay when visiting Eastbourne. While visiting Eastbourne, you may want to try some of our Chef's incredible menu. Eastbourne is also home to Redoubt Fortress & The Pavilion, a popular historic site that is not too far from Pier Hotel. We’re sure you’ll enjoy your stay at Pier Hotel as you experience everything Eastbourne has to offer.
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Property amenities
Paid public parking nearby
Free internet
Bar / lounge
Beach
Highchairs available
Taxi service
Meeting rooms
24-hour security
Street parking
Wifi
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
Umbrella
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Room features
Desk
Wardrobe / wardrobe
Iron
Private bathrooms
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Chinese, Farsi, Portuguese
140Reviews2Q+A16Room tips
Traveller rating
  • 86
  • 27
  • 17
  • 4
  • 6
Time of year
Traveller type
Language
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  • English
Popular mentions
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Most Recent
Trevor F wrote a review 20 Sep
4 contributions
A warm welcome by helpful staff. The room was very comfortable, and spotlesly clean. Fridge in the room was useful. Parking on the road but plenty of space using permits purchased from hotel at £2/day. A £50 holding fee is charged to your card on arrival which takes 10 days to be released. Breakfast is varied and plentifulwell prepared and served by pleasant waiting staff. Good location opposite the pier and bus stop just outside.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Danielle S wrote a review Aug 2022
6 contributions1 helpful vote
Room was an o.k size, bathroom very outdated. Hot water gets dangerously hot, and shower goes hot and cold. Breakfast was awful the first morning, very over cooked. Bit better the second morning but still a disappointment after reading good reviews. No hotel bar on the first evening, spoke to a member of staff so we managed to get drinks the second evening. The main bar below the hotel closes at 10pm. Overall a very disappointing stay, and very over priced. I would not return. The website states bar amd restaurant opening hours but they are not open so it's very mis leading.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Chazevs wrote a review Jul 2022
16 contributions11 helpful votes
We stayed here for a family wedding. It was disaster from start to finish. We couldn’t even get through to the hotel to book. When we finally did they couldn’t even tell us how much the stay would cost. They just told us to pay a deposit. Upon arriving we were told there was no breakfast included, after paying for a very expensive two night stay we were never informed when we booked it was not included. Do not book breakfast it’s £10pp and not worth it. My other family members were all quoted different prices so who knows what it actually costs. No air con, Windows dangerous as they open all the way out, Parking a nightmare as it’s all on street. Shower dangerous with boiling hot water. No clean towels in room after staying two nights Staff argumentative, the guest was always in the wrong. No phone in the room, Blood stained sheets. All in all it was horrific. As for the wedding don’t get me started, the whole place is completely unorganised and the staff are very rude.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Simon wrote a review Jul 2022
Royal Tunbridge Wells, United Kingdom2 contributions2 helpful votes
What an awful overpriced hotel. The mattresses didn’t even fit the bed frames, they were too large and you slept on a slant. The room was tatty with extension cables all over it. You needed to be a safe cracker to work the shower, you would be delivered boiling or freezing water. It would be 1 star but it gets 2 because of the view. Don’t bother is my advice
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Louise R wrote a review Jun 2022
Bedford, United Kingdom20 contributions10 helpful votes
It was just OK. Room clean but where we were at the back of the hotel there was machinery going that was annoying. We knew there was no parking nearby so just an added cost. We had room only which was expensive for what it was but can only assume prices were inflated because of the tennis event. Overall rather disappointed
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lee F wrote a review Jun 2022
Poole, United Kingdom41 contributions17 helpful votes
hotel was locked on arrival no parking had to pay to park on the street which was full expect a walk. The bar or restaurant are both shut in June. i would not have booked i had known this at the time of booking very small old fashioned room , i would have Thought I would put you in one of the best rooms the same as the rest of the hotel is shut to tired check out
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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corbett65 wrote a review May 2022
Fort William, United Kingdom3 contributions4 helpful votes
What can I say, The Pier Hotel, they were just amazing from the minute we got there till the minute we left. We had a family wedding in the area so most of our family were booked into the hotel for 3/4 days. They were all absolutely lovely, special mention to Lisa our lovely cleaning lady, she was a gem and to “the big man” behind the bar, they both went out their way to make our stay the best it could have been. The location of the hotel was fantastic. Highly recommend and if we m back in the area would definitely book here again. Top marks Pier Hotel xx
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Stephen R wrote a review May 2022
Dunchurch, United Kingdom2 contributions6 helpful votes
Stayed over last weekend my daughter was getting married near Eastbourne a large contingent of my wife's family from Scotland stayed for 3/4 days at the hotel, Everyone was very happy with their stay great location, nice food & staff were brilliant special shout out to the bar manager Steve who went above & beyond & Travis the cook.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Aimee B wrote a review Apr 2022
Bournemouth, United Kingdom12 contributions11 helpful votes
Great hotel. We stayed for one night only. Lovely friendly receptionist and the room was Modern and clean. The bathrooms could do with updating but a very pleasant stay. Would highly recommend. We didn’t use the bar/restaurant so can’t comment on this.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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rodstoneman wrote a review Apr 2022
3 contributions
We stayed for one night on the 15 April . We checked in which was not a problem at all staff were friendly and Reception was clean . When getting the key I was asked for my debit card for a safety deposit where nothing would be taken from my account but it was just a procedure , I have done this before and saw no problem , when looking at my account this morning £50 was taken out of my account , I questioned this and was told by reception that if nothing was to be charged I could expect the money back in 7 days . I know this is not a massive amount of money but as the room was £140 and there is no where to run up a bar tab etc I was not impressed . We made our way to the sea view room and this is When I noticed a black insect on the floor , when I bent down I found that it was not just the one but 20-30 ants 🐜 walking all over the carpet , I went down to reception and we were offered a similar room but without the sea view and complimentary breakfast as a sorry which I felt was a nice gesture. The bar adjoins the hotel which has been deemed an Irish bar is extremely expensive at £5.85 a pint of which I personally feel does nothing to justify that cost . Inside is lifeless and gloomy and the manager gave the impression that he could not care less if you were there or not . This is also where you have breakfast , as it was free I won’t dwell on it to much but had I have paid I would not be impressed . Everything on the full English seemed to be smothered in salt and the cappuccino which turned out to be a latte tasted as if it had been shown the coffee from a distance . All in all we felt it was extremely overpriced for what you received, when the people above had a shower or a midnight trip to the loo you could hear everything. Whilst the decor is lovely I honestly do not feel the room is worth anymore the £ 80 at best and we will not be returning
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$74 - $129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pier hotel eastbourne
LOCATION
United KingdomEnglandEast SussexEastbourne
NUMBER OF ROOMS
32
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Frequently Asked Questions about The Pier Hotel
Which popular attractions are close to The Pier Hotel?
Nearby attractions include Nigel Greaves Gallery (0.4 km), Royal Hippodrome Theatre (0.2 km), and Eastbourne Bandstand (0.4 km).
What are some of the property amenities at The Pier Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and meeting rooms.
What food & drink options are available at The Pier Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Pier Hotel?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to The Pier Hotel?
Conveniently located restaurants include Gr/Eat Greek Deli and Cuisine, MALAYALAM Restaurant, and Anema e Core.
Is The Pier Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Eastbourne.
Which languages are spoken by the staff at The Pier Hotel?
The staff speaks multiple languages, including English, Chinese, Portuguese, and Farsi.
Are there any historical sites close to The Pier Hotel?
Many travellers enjoy visiting Redoubt Fortress & The Pavilion (1.3 km) and East Dean War Memorial (6.1 km).
Does The Pier Hotel have any great views?
Yes, guests often enjoy the city view available here.