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Imperial Hotel

TripAdvisorUS$ 91*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 91*
US$ 91*
US$ 91*
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Imperial Hotel
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297 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Bradford, United Kingdom
Reviewed 2 weeks ago via mobile

Excellent hotel food and staff are very good,position is good,the only downside is the size of the rooms and they are in need updating. Eastbourne is beautiful place to stop. (Alex one of the waiters is excellent)

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Helpful?
Thank 384allan
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Thank you 384allan for taking the time and trouble to leave a very good and constructive review. We are currently in the process of a rolling refurbishment program, having refurbished 40 bathrooms and bedrooms in January 2017 and it is obviously a shame that we were unable to allocate a newer room to you. It was good to hear that...

Hyde, Cheshire, UK
Reviewed 2 weeks ago

I thoroughly enjoyed my stay at the Imperial. I had a single room on the third floor and even a glimpse of the sea. It was quite spacious. The flat screen TV had all the Freeview channels and could be watched sitting in a chair next to a table or from in bed. The bed had a fairly firm mattress...

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Helpful?
Thank HydeDaily
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Dear HydeDaily We would like to thank you for your kind comments on the food and the service you received from all of our staff and I will of course ensure that your comments are passed on to everyone in the team, I’m sure it will spur them on to keep up the good work. In addition, we are also...

England
Reviewed 2 weeks ago

This is a good 3 star hotel, which is what I am going to score it on. If you want a luxury or boutique hotel in Eastbourne, this is not it, but then you would have to pay a lot more. We got a very good deal through Wowcher and it included breakfast and dinner. We were welcomed by very...

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Helpful?
Thank EnglandLouise
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Dear EnglandLouise Many thanks for taking the time to review your recent stay with us. It is a real pleasure to read that you enjoyed your time at the Imperial Hotel and your comments are greatly appreciated by the team. Please be assured that all feedback is taken seriously and your comments regarding the entertainment have been noted for future...

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Situated next to beach and near promenade this hotel offered lovely bedrooms, great food and very friendly staff. Some entertainment most nights. After our 5 day stay at Easter my friend realised she had left her jacket. The Manageress posted it to her free of charge. Many thanks Imperial.

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Helpful?
Thank Irene M
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Dear Irene M Thank you for the five star rating, we are very glad to hear that the hotel and the staff met with you and your friends expectations and that the jacket was reunited with its owner. We hope to be able to welcome you back to the Imperial Hotel in the very near future. Once again many thanks...

Aylesbury, England, United Kingdom
Reviewed 3 weeks ago via mobile

I had a short stay on a room only basis. My single room was in fact a twin so I was grateful for the extra space. The room looked as though it had been recently decorated and the en-suite recently refurbished with new shower and tiles. Good size tv and tea&coffee facilities. Yards from the Bandstand, Beach and shopping centre....

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Helpful?
Thank ineedtheloo
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Dear Ineedtheloo Thank you for taking the time to write review; we were pleased to hear that you were happy with the service you received during your stay, although we can only apologise for the noise you experienced within your bedroom. We will pass on your feedback to the Hotel Manager, so it may be looked into further. Thank you...

manchester
Reviewed 4 weeks ago

We have just spent 5 days at the Imperial Hotel. The reception staff were very efficient also extremely helpful. Our suitcases were taken directly to our room which was on the 4th floor at the front of the building with sea view. Bedroom was large and very clean, , bathroom had bath and overhead shower, everything was spotlessly clean. The...

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Helpful?
Thank SwintonLancs
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Dear Swinton Lancs Thank you for taking the time and trouble to leave a great review, we were very pleased to read that you enjoyed your stay and that you found meals to be excellent, with a good choice available. We will of course pass on your comments to the management and staff at the hotel and we are sure...

Polegate, United Kingdom
Reviewed 4 weeks ago

There were lots of things i really loved about this hotel, but a few things i didn't like... The staff were all wonderful, friendly and helpful. The public areas of the hotel were lovely, well decorated and clean. I liked particularly the dining room with the lovely ceiling. Lots of posters of Cunard ships and the Queen Mary, which appealed...

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Helpful?
Thank happytraveller65_12
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Dear Happytraveller65_12 Firstly, we were extremely pleased that you found the staff to all be wonderful, friendly and helpful; we will be passing on your comments to the management and the staff at the hotel and we are sure that this will spur them on. We are in the process of a rolling refurbishment program, having refurbished 40 bathrooms and...

Warrington, United Kingdom
Reviewed 5 weeks ago

We have just had a brilliant 5 day holiday at the Imperial hotel, travelling with Robinsons coach holidays. We were very impressed with the Imperial, from arrival to leaving. At reception we were welcomed very nicely. Our cases were taken to our room (which had a sea view) whilst we had dinner. Our room was extremely well presented, both the...

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Helpful?
1Thank reedalan
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Dear reedalan Many thanks for leaving a lovely review following your stay here at the Imperial Hotel. We were very pleased to hear that you enjoyed your stay and the service provided by my amazing team. The Chef will be delighted to read that you were happy with the meals throughout your stay. Thank you once again for taking the...

Liverpool, United Kingdom
Reviewed 10 April 2017

Just got back from 5 day coach trip to Imperial,took a group of 44 ,this our 9th trip to various places but without doubt this has to be one of, if not the best of all.from arriving when the check in and luggage taken to rooms was very quick and efficient. All the staff and I mean ALL were brilliant,...

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Helpful?
2Thank Bill D
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Dear Bill D Thank you for leaving your kind review, we are extremely glad that you and your group enjoyed your recent stay at our Imperial Hotel. We are happy that you found all of the staff brilliant and we will ensure that your kind comments are passed on to them.

A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 9 April 2017 via mobile

We had 5 days at this wonderful hotel we have been before and will return. It is a robbinsons hotel and the meals and servce cannot be faulted. We always travel with robbinsons and have never had any problems.

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Helpful?
Thank A TripAdvisor Member
Holdsworth-Hotels, Manager at Imperial Hotel, responded to this review

Many thanks for taking the time to leave your kind response, we are extremely glad that you found that the meals and service could not be faulted. We look forward to welcoming you back in the future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Breakfast included

Additional Information about Imperial Hotel

Address: 16-32 Devonshire Place, Eastbourne BN21 4AH, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: ₹ 4,666 - ₹ 5,832 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Imperial Hotel 3*
Number of rooms: 105
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Also Known As:
Imperial Hotel Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
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Questions? Get answers from Imperial Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior rooms are excellent.”
SwintonLancs, 25 Apr 2017 | Read review
“Rooms at the back must be quieter. (Devonshire Place has a local reputation for boy racers....)”
happytraveller65_12, 23 Apr 2017 | Read review
“Our room was a little too hot for us. So housekeeping left a flat sheet in our room later that day.”
reedalan, 20 Apr 2017 | Read review
“Front facing room with bay window are larger”
judethegardener, 2 Jan 2017 | Read review
“Get a ground floor if you have any movement problems. lift very small”
769roystonc, 28 Dec 2016 | Read review
5 of 5
TripAdvisor
US$ 91* /night
View Deal
Booking.comUS$ 91
PricelineUS$ 91
*Disclaimer
Prices are for 1 room, 2 adults
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