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BEST WESTERN Lansdowne Hotel

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766 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Lansdowne Hotel
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Showing 748: English reviews
Cobham, United Kingdom
Level Contributor
3 reviews
Reviewed 25 June 2016

Nice hotel in a great location for the tennis, which we come to each year. Rooms are a little tired, but the big disappointment is the service. Staff friendly enough, but lack good training. The breakfast service was awful, the table was not laid correctly and we had to keep asking for a spoon, a cup, brown sauce, milk for... More 

Helpful?
Thank Zoe R
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Zoe R, Thank you for posting your kind comments on Trip Advisor. I am delighted you stayed at the hotel, and enjoyed the great location for the tennis. I am disappointed with your comments regarding breakfast, please be assured this situation will be investigated and resolved. On behalf of myself and the Team at the Lansdowne Hotel, we look... More 

Hong Kong
Level Contributor
65 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 25 June 2016 via mobile

I stayed here for one night recently to visit the tennis. I had a single bed sea view room and I found it very comfortable. Tea and coffee making facilities were available in the room. I would say that this hotel is not as Grand as the Grand hotel next door but its location is equally good and it affords... More 

Helpful?
1 Thank jscHongKong
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear jscHongKong, Thank you for posting your kind comments on Trip Advisor. I am delighted you stayed at the hotel and enjoyed the great location. Please note we are an Excellent 3 Star rated Hotel, the Grand Hotel is 5 Stars. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very... More 

Portsmouth, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 June 2016

Arrived asking for a room for two nights on the off chance. Query was initially handled by the assistant manager who just couldn't be bothered to help, and only too quick to get rid of me and pass me on to one of the other staff. It was clear there was a room but it would mean moving, checking out... More 

Helpful?
1 Thank spanishbuddha
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear spainishbuddha, Thank you for posting your kind comments on Trip Advisor. I am delighted you stayed at the hotel for one night, however disappointed that the enquiry was not dealt with very professionally. I will investigate further. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards,... More 

1 review
Reviewed 22 June 2016

Great location on seafront and fantastic seaview rooms, but let down by inattentive staff. Good ambience downstairs in lounge and bar area. Breakfast area very smartly decorated. Great selection of local information available for reading.

Review collected in partnership with Best Western GB

Helpful?
Thank B4729NKchristinef
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear B4729NKchristinef, Thank you for posting your kind comments on Trip Advisor. I am delighted you stayed at the hotel, and enjoyed the fantastic room. I am disappointed you felt on the this occasion the staff were inattentive. This is certainly not the usual opinion. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to... More 

Wiltshire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 June 2016 via mobile

Recently took elderly father on a two night break to this hotel. Hotel is in an excellent position right on the seafront and no problem with on street parking. Lovely dining room and several lounges to relax in. I was very pleased that they were able to provide my father with a walk in shower along with extra grab rails... More 

Helpful?
1 Thank Deborah N
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Deborah N, Thank you for posting 5 stars and your kind comments on Trip Advisor. I am delighted you stayed at the hotel with your father for a two night break, and are happy to return. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson... More 

Lydd on sea
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2016

First time at this hotel and was not disappointed. Close to all amenities and theatres are 5 minutes walk away. Only booked b and b but used bar menu for evening meals which proved a good choice We will ne back.

Review collected in partnership with Best Western GB

Helpful?
Thank Roy796
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Roy796, Thank you for posting your kind comments on Trip Advisor. I am delighted you stayed at the hotel for the first time and were not disappointed. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman More 

Leicester, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 June 2016

Love this hotel, stayed here a lot, good location over looks the sea, have always dropped on a sea view room , very clean, friendly helpful staff, on street parking just up the road is free after 6 but just outside the hotel, is pay at the meter , so if you fancy a small walk and save yourself the... More 

Helpful?
Thank 186334Traveller610
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Traveller610, Thank you for posting 5 stars and your kind comments on Trip Advisor. I am delighted you stayed at the hotel again and commented on the great sea view rooms which are presented very clean. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson... More 

Southampton, United Kingdom
Level Contributor
145 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 15 June 2016

This seems to be a popular hotel for old people who like to travel together, or coach trips. It's a long line of terraced houses facing the sea front ehich have been combined, so there is a long line of corridor passing identical staircases. Upstairs, the corridors go through many, many fire doors. The good thing for the old people... More 

Helpful?
Thank Carno
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear Vivienne W, Thank you for posting your kind comments on Trip Advisor. I am delighted you stayed at the hotel, I am sorry there was a issue with the lift. Please note this has now been resolved. Please also note car parking vouchers are available at reception. On behalf of myself and the Team at the Lansdowne Hotel, we... More 

Warwickshire, United Kingdom
1 review
Reviewed 13 June 2016

Room was very clean and comfortable. I would have no hesitation about going again. All the staff, cleaners, caterers, reception everyone was fantastic and nothing was any trouble for any of them. Our room had a brilliant sea view and it was very relaxing.

Helpful?
Thank sweetmhaz
Jamieson B, General Manager at BEST WESTERN Lansdowne Hotel, responded to this review

Dear sweetmhaz, Thank you for posting 5 stars and your kind comments on Trip Advisor. I am delighted you stayed at the hotel, and found the rooms very clean and comfortable. On behalf of myself and the Team at the Lansdowne Hotel, we look forward to welcoming you back very soon. Kindest Regards, Jamieson Berriman More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Best Western Lansdowne Hotel is privately owned and has been in the same family ownership since 1912. It is this that has given the hotel a personal touch that is still very evident today. The Hotel occupies a premier position on the uncommercialised seafront overlooking the Western Lawns and Wish Tower with splendid views of Beachy Head and the sea. ... more   less 

Additional Information about BEST WESTERN Lansdowne Hotel

Address: King Edward's Parade, Eastbourne BN21 4EE, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: ₹ 3,625 - ₹ 9,165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Lansdowne Hotel 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#8 On the Beach Hotel in Eastbourne
#8 Romantic Hotel in Eastbourne
#10 Family Hotel in Eastbourne
#11 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lansdowne Hotel staff and other travellers.
12 questions
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Limoges, France
over a year ago
London, United Kingdom
29 days ago
London, United Kingdom
29 days ago

See all questions (12)

Questions? Get answers from BEST WESTERN Lansdowne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was between floors so probably not best for anyone with mobility problems.”
 of 5 bubbles T6778OYmartin, 28 Nov 2016 | Read review
“Most of the front rooms have a sea view”
 of 5 bubbles heyshotthouse25, 28 Nov 2016 | Read review
“We had two rooms, one on the 3rd floor, one on the 2nd, it was very quiet in both rooms, which were at the back.”
 of 5 bubbles JanineH686, 27 Nov 2016 | Read review
“Worth getting a seaview room”
 of 5 bubbles Wartnabyboy, 25 Nov 2016 | Read review
“Rooms with a sea view are quiet though naturally slightly more expensive than those without the view.”
 of 5 bubbles briangJ2021LO, 22 Nov 2016 | Read review
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