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Bay Burlington Hotel

886 reviews
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Traveller (252)
Room & Suite (85)
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Overview
  • Excellent23%
  • Very good40%
  • Average25%
  • Poor7%
  • Terrible5%
Travellers talk about
“mark snow”(46 reviews)
“shearings coach”(28 reviews)
“shearings hotels”(26 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Bar/Lounge
Wheelchair Access
Free Parking
3.0 Star Hotel
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Offers from Bay Burlington Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (886)Write a Review
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All reviewsmark snowshearings coachshearings hotelssea viewour waiterself driveevening entertainmentturkey and tinselentertainment managerentertainment areasea frontweekend breakshower over the bathupgraded roomhalf boardfourth floormeal times
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11 - 15 of 884 reviews
Reviewed 4 weeks ago

We went for our first shearings holiday 4Day break, the food and staff very good,But our room no 202 was cold,the windows need to be replaced howling gale blowing in,also the bathroom was like being in a fridge NO HEATING, and had to walk down...More

2  Thank Peter B
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 3 weeks ago

So sorry to read you encountered difficulties with he heating during your stay. It was very cold during your stay, we do try to ensure that all areas of the hotel are suitable for our customers but it looks like we let you down during...More

Reviewed 4 weeks ago

another good weekend has a upgrade room with sea view worth the extra cost. as usual ALL the staff are first class nothing is to much trouble. we noticed the size of portions at dinner time they seem to be getting smaller instead of cutting...More

3  Thank bimboone
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 3 weeks ago

Thank you bimnoone, Pleases to read you enjoyed your recent stay. You efeedback on the food will be considered. Many thanks.

Reviewed 9 December 2017

We booked a last minute holiday to the Burlington and found it was to be a ‘Turkey and Tinsel’ Break. As it was a last minute booking the choice was either a Standard Room or Standard Plus Room without sea view, so we paid extra...More

1  Thank margareth700
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 3 weeks ago

What an amazing overview from margareth700. So much useful information. Your effort is much appreciated. You are quite right to point out Turkey and Tinsel Breaks do not include free drinks vouchers. Free drinks vouchers are on our Inclusive and Party Weekend packages. Thanks you...More

Reviewed 5 December 2017

Just returned from a weekend at the Burlington, reception area very dated although the Christmas tree at the entrance did liven the area up.Arrived early so the room was not available so ate lunch in the cafe, the food was excellent, little did I know...More

2  Thank Angela053
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 3 weeks ago

Pleased to read you did enjoy our coffee shop Angela053. Your comments regarding a member of the team not being helpful will be personally addressed, my team mostly receive excellent reviews so this does stand out. Our menus are created to reflect and appeal to...More

Reviewed 2 December 2017

Arrived on Monday 27th November hotel was clean and tidy, we had room 327 the heating didn’t work and the toilet wouldn’t flush when we told reception we were told we could have a room at the majestic,we refused because we were a party of...More

1  Thank Anthea C C
Response from BurlingtonEastbourne, General Manager at Bay Burlington HotelResponded 3 weeks ago

I read with interest the comments made by Anthea CC, good to read your initial room issues were overcome. We do have couple of new staff in our dining room who are finding their feet, so apologies are offered if the service was effected by...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free Internet
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 59 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 59 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (252)
Room & Suite (85)
Dining (39)
Pool & Beach (1)
Hotel & Grounds (129)
Bathroom (19)
Family and Play Areas (1)
Questions & Answers
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pops073
26 September 2017|
Answer
Response from alison w | Reviewed this property |
He wasn't there in august, was a lady instead.
0
Votes
Room Tips
"always check about steps lifts etc , if you prefer quietness ask for the back, because if you are on the road..."
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"Any never heard anyone had bad room."
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"Do not book room 201 or 202"
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"Sea view rooms are well worth the extra charge, so book early to ensure you have the choice."
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