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The Ritz-Carlton, Vienna

1,393 reviews
#16 of 359 Hotels in Vienna
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Traveller (580)
Room & Suite (213)
Dining (62)
Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(63 reviews)
“the club lounge”(52 reviews)
“indoor pool”(14 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Vienna
Offers & Announcements: Easter Getaway
Hotel packages
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,393)Write a Review
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824
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824
145
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12
Show reviews that mention
All reviewsrooftop barthe club loungeindoor poolconcierge deskfour seasonsmarble bathroomupgraded to a junior suiteluxury hotelsring roadbeautiful hotelperfect stayopera housechristmas markethotel restaurantmain attractionsdistriktcity
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1 - 5 of 1,048 reviews
Reviewed 1 week ago

As you may expect from a RC property, if you care about confort, clean marbles and efficiency you will find all in a very good location. Not the best if you are planning a romantic weekend or looking for an Austrian atmosphere.

1  Thank X9126NAmichelec
Reviewed 1 week ago via mobile

My wife and I just stayed there this week and it was an amazing property. Victoria in the club lounge is the one of the best employees that we have ever encountered. She just made our trip amazing. I would recommend anyone to stay in...More

Thank kencharlotte
Response from ManagerRitzCarlton, Personal Assistant to General Manager at The Ritz-Carlton, ViennaResponded 4 days ago

Dear kencharlotte, Thank you for chosing our property as your home for the week that you stayed in Vienna. Thank you as well for highlighting Victoria from the Club Lounge. We know that she is a strong asset to our company and your feedback will...More

Reviewed 1 week ago

Thank you to Dijana and staff in the Club Room. It is not often that one experiences such a professional, dedicated and conscientious team of people. All the staff went out of their way to make our stay as pleasurable as possible. Special thanks to...More

2  Thank HOL01
Response from ManagerRitzCarlton, Personal Assistant to General Manager at The Ritz-Carlton, ViennaResponded 5 days ago

Dear Andrew and Vivien Buckle, Thank you for your kind words on Dijana, Helena and the rest of the Club Lounge team. I am glad you enjoyed the professional service provided by our Ladies and Gentlemen. I hope we will have the opportunity to welcome...More

Reviewed 1 week ago via mobile

This was my second stay at the property in 2018 and I am extremely satisfied. Such a fantastic property on a great location makes it the best place to stay. A request is to have a elaborate room service menu with food options from different...More

Thank TaarunW
Response from ManagerRitzCarlton, Personal Assistant to General Manager at The Ritz-Carlton, ViennaResponded 5 days ago

Dear TaarunW, We are happy to hear that you stayed with us for the second time and that you were extremely satisfied with your recent stay. Thank you for your advise on the room service menu. We will take your valuable feedback into consideration. We...More

Reviewed 1 week ago via mobile

Great service, amazing hospitality from whole the staff, beautiful room, overwhelmed breakfast, delicious evening dinner in a cosy atmosphere......everything you expect of this price "ticket", has been completely fulfilled

Thank 0710Honey
Response from ManagerRitzCarlton, PA to General Manager at The Ritz-Carlton, ViennaResponded 1 week ago

Dear 0710Honey, Thank you for sharing your positive experience in The Ritz-Carlton, Vienna. We love reading such reviews like yours. We hope we will have the pleasure of welcoming you back to our property very soon. Best regards, Mayreen Arya-Caspersen Personal Assistant to General Manager

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Spa
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 317 - US$ 625 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#10 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#14 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 317 - US$ 625 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#10 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#14 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (580)
Room & Suite (213)
Dining (62)
Pool & Beach (11)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
NatbugK
18 February 2018|
Answer
Response from Zatash | Reviewed this property |
Yes. You can double check on the map asking for walk timing. The public transport is also very convenient in the city.-
1
Vote
sixtysomething2014
15 February 2018|
AnswerShow all 6 answers
Response from Zatash | Reviewed this property |
They answer to phone and emails. I would rather contact them directly.
1
Vote
ChicagoJamesB
30 December 2017|
AnswerShow all 4 answers
Response from Simon C | Reviewed this property |
Hi James We were in room 601. The club lounge (and also access to the rooftop terrace) is on the 7th floor, so it’s not quite as convenient as being on the same level but the payback is arguably a slightly quieter... More
1
Vote
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Room Tips
"Better higher floors"
Read review
"Choose a Club Room if possible."
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"Speak with the team as much as possible, they super helpful"
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"Budget permitting, opt for a Club Room. The extras are well worth it."
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