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    Hotel Mercure Wien Westbahnhof

    Felberstrasse 4, Vienna 1150, Austria
    011 43 720 884660
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    24/12/2017 25/12/2017
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    US$ 93
    US$ 83
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    US$ 93
    US$ 83
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    US$ 84
    Traveller (363)
    Room & Suite (116)
    Dining (17)
    Overview
    • Excellent21%
    • Very good46%
    • Average22%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “train station” (37 reviews)
    “welcome drink” (4 reviews)
    “superior room” (9 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,044)
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    211 - 215 of 364 reviews

    Reviewed 15 October 2014

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    Review collected in partnership with Accorhotels.com
    Thank Ron B
    Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 10 November 2014

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    Reviewed 12 October 2014

    This hotel is clean and comfortable, with friendly and helpful staff. It offers a very good breakfast, and indeed everything you might expect from the Mercure brand, except WiFi in the room. It is close to the ring road and Westbahnhof railway station, but still...More

    Thank chesham2014
    Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 7 November 2014

    Dear Hesham, Thank you for taking the time to tell us about your stay at the Mercure hotel Wien Westbahnhof. I am glad to hear that, all in all, you had a pleasant stay with us. Red light district might be a bid hard, it...More

    Reviewed 12 October 2014

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    Review collected in partnership with Accorhotels.com
    Thank Ishrat K
    Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 7 November 2014

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    Reviewed 8 October 2014

    Very bad overall experience. We wanted a standard room with parking for two nights. Initially they said they have it available, including parking for 2 nights and started the check in procedures, then said the room was not available anymore, and we were given a...More

    2  Thank Danniisme
    Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 7 November 2014

    Dear guest, Thank you for taking the time to tell us about your stay at the Mercure Hotel Wien Westbahnhof. I am sorry to hear that your time with us did not meet your expectations. I would very much appreciate if your would contact me...More

    Reviewed 8 October 2014

    I stay in Mercure Hotels quite often. This particular hotel is shabby, old, run down and definitely not usual Mecure standard. The room was small; we were disappointed with the decor, old furniture and absence of any views from the window. There is no wifi...More

    1  Thank Nikki7778
    Response from Christina B, Manager at Hotel Mercure Wien WestbahnhofResponded 7 November 2014

    Dear Nikki, thank you for taking the time to tell us about your stay at the Mercure Hotel Wien Westbahnhof. In all of our rooms we provide free of charge internet connection, we are sorry that we can not at the present time fully provide...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$ 67 - US$ 160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #107 Luxury Hotel in Vienna
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotwire, Hotels.com, Travelocity, Orbitz, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Austria >
    • Vienna Region >
    • Vienna
    • Also Known As
    • Mercure Wien Westbahnhof ,
    • Mercure Hotel Vienna
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    Traveller (363)
    Room & Suite (116)
    Dining (17)
    Hotel & Grounds (235)
    Bathroom (37)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    ALW125
    30 May 2017|
    AnswerShow all 5 answers
    Response from MarkHuber | Property representative |
    Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
    1
    Vote
    Jolie T
    24 January 2017|
    AnswerShow all 4 answers
    Response from MarkHuber | Property representative |
    Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
    0
    Votes
    Parneet S
    26 August 2016|
    AnswerShow all 4 answers
    Response from EmanSaad1 | Reviewed this property |
    ‫Hello there is only electric kettle‬
    1
    Vote
    Google Translation
    Room Tips
    "Do not go to level 8 (no direct elevator, need stairs as well)"
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    "Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
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    "Ask for a quiet room facing the yard. The noise from the main road is terrible."
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    "Ask for Air Conditioning"
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