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Hotel Mercure Wien Westbahnhof

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Hotel Mercure Wien Westbahnhof
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932 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Mercure Wien Westbahnhof
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Showing 324: English reviews
Reviewed 14 November 2014

Very friendly staff. Spotless room. Relatively quiet. Tea/coffee making facilities. Room fridge. Television. Reception staff super friendly and especially friendly. Very comfy bed. One armchair. Stool and desk. View unimportant - we were there to view Vienna. Modern bathroom. WiFi in the room. Excellent restaurant. Dined there on 2 evenings. Attentive waiter. Relaxed atmosphere. First class food and wine. Right...

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Helpful?
2Thank FrankMcLynn
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Mr. McLynn, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback, especially about our friendly staff and about the food you enjoyed in our restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...

Bengaluru, India
Reviewed 14 November 2014

Last April, I spent a couple of days in Vienna and stayed at the Mercure Hotel WESTBAHNHOF. Be warned- there is more than one Mercure in Vienna! You need to ask the receptionist for the hotel's caqlling card to make sure you et back to the right Mercure after a day's sight seeing! The locals are not very helpful if...

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Helpful?
2Thank Margaretta503
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Margaretta503, Thank you for giving us such a detailed feedback on your recent stay at the Mercure Hotel Wien Westbahnhof. Every day we strive to offer each guest a most enjoyable stay by anticipating their needs. Thank you for appreciating our efforts. It was a pleasure having you here and I am already looking forward to welcoming you back!...

bucharest
Reviewed 5 November 2014

Review collected in partnership with Accorhotels.com
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1Thank romica m
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Los Angeles, California
Reviewed 1 November 2014

The location of this hotel is perfect ! It was right near all transportation and we took advantage of it to go everywhere! (Although it is Vienna and you can not see everything in two weeks -so we will be back!) It is also within walking distance of shops and restaurants. The room was wonderful and very clean with a...

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3Thank ploofy
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear ploofy, Thank you so much for this great feedback. Every day we strive to offer each guest a most enjoyable stay by anticipating their needs. Thank you for appreciating our efforts. It was a pleasure having you here and I am already looking forward to welcoming you back! Sincerely Yours Christina Bonertz Deputy General Manager

Dubai, United Arab Emirates
Reviewed 31 October 2014

Excellent location... didn't spend much of our time in the hotel so can't comment about the other facilities... The room and bathroom were clean. The bed was quite comfortable so the sleep quality was good too. The bathroom does get messy after a shower since the glass panel is basically of no use!

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Helpful?
2Thank Siddharthi
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Siddharti, thank you very much for staying with us and for taking the time for your review. We are glad to note the full number of points, thank you for this. We hope you enjoyed your time in Vienna. With best Regards Christina Bonertz Deputy General Manager

Auckland, New Zealand
Reviewed 30 October 2014

Upon entering the hotel the front of house looked lovely. The rooms and everywhere else was very clean and staff were friendly. We were on a month long group tour and this was the only hotel which did not have tea and coffee facilities in the rooms which is much needed after a long day. Pillow of which there was...

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Helpful?
1Thank bronze7
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear bronze7, thank you for taking the time to write about your stay at the Mercure Hotel Wien Westbahnhof. We are very glad to read that you liked the look of our front of house, that you very happy with our staff and the cleanliness of the hotel room. Regarding the tea and coffee facilities, I am glad to inform...

Reviewed 22 October 2014 via mobile

This hotel has a great location....very close to westbahnhoff train station and U bahn...and huge shopping plaza...took us only 3 hours for a round trip of Nachsmart (with supper break)and Stephenplatz..all by U bahn.. The rooms are bit small to move around but who wants to spend time indoors in this lovely city!

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Thank Prasen I
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Prasen I, thank you for taking the time and for sharing your experiences in the Mercure Hotel Wien Westbahnhof. We are glad to read that you were happy with the location of the hotel. We are looking forward to welcome you back. Sincerely Yours Christina Bonertz Deputy General Manager

Lyon, France
Reviewed 22 October 2014

Review collected in partnership with Accorhotels.com
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Thank k_nadda
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Kopavogur, Iceland
Reviewed 21 October 2014

I think the best word to describe the hotel is average. The room was small and oddly decorated, but the bed was comfortable and the room was clean. I even thought the cleaning ladies went a bit to far, as they moved all my stuff around in the bathroom and I dont really care for that. They also re-arranged all...

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Helpful?
Thank SigurveigHj
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear SigurveigHj, thank you for your comments and for staying in our hotel. Our Housekeeping team is advised to clean all work surfaces however they should of course try not to move any personal belongings of our customers. Our breakfast buffet should be from beginning to the end fully filled up, I would like to apologize that this has been...

Melbourne, Australia
Reviewed 15 October 2014

Review collected in partnership with Accorhotels.com
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Thank Ron B
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Price Range: ₹ 4,237 - ₹ 9,393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#113 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Wien Westbahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was very noisy at the front of the hotel, it looks like a quiet street, but traffic woke us early every morning.”
 of 5 bubbles katherinef964, 9 Mar 2017 | Read review
“High floor room...”
 of 5 bubbles BambangS, 5 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles GGBIRA, 30 Dec 2016 | Read review
“choose superior room facing the street”
 of 5 bubbles outlaws_2000, 16 Dec 2016 | Read review
“Rooms at the back are quieter”
 of 5 bubbles Pigsfoot, 11 Nov 2016 | Read review
5 of 5