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Hotel Mercure Wien Westbahnhof

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Hotel Mercure Wien Westbahnhof
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953 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Mercure Wien Westbahnhof
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Showing 331: English reviews
A TripAdvisor Member
2 reviews
Reviewed 28 July 2015 via mobile

Stayed here with my wife due to it's location near the station and arena. As said before our room was near the lift which was noisy but the receptionist moved us straight away. Breakfast was more than enough. Good location for trams and U.

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Thank A TripAdvisor Member
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback. We are looking forward to welcome you back in Vienna. With best Regards Christina Bonertz Stellvertretende Direktorin

Winmalee 2777
Reviewed 27 July 2015

Location is excellent, close to the station, shopping and restaurants. Our room was small with just an arched window, bathroom was well fitted out but seemed cluttered because of its small size. Air conditioning was very welcome on a couple of hot days. This hotel is in need of a revamp although reception area was very welcoming and decorated with...

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Thank Lea S
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear 798leas, Thank you for giving us such a detailed feedback on your recent stay at our hotel. It was a pleasure welcoming you and it is great to hear that the air condition in your room was pleasant on the hot days in Vienna and you liked our lobby with the Klimt art work. I also thank you for...

Helsinki, Finland
Reviewed 22 July 2015 via mobile

The reception was friendly and helpful, the lobby spacious and welcoming. The room itself was on the small side but ok for one night. Note that the lift is quite noisy, so ask for a room as far as possible from the lift. The shower was cramped, everything - tap, shower head, soap - was placed at one end of...

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Thank Mirja T
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Mirja T, Thank you for taking the time to tell us about your stay in our hotel. I am glad to hear that, all in all, you had a pleasant stay with us. Thank you as well for telling us about the things we could improve. We are looking forward to welcome you back. With best Regards Christina Bonertz...

Doncaster, United Kingdom
Reviewed 22 July 2015

This was my second stay at this hotel in the space of 4 months and didn't disappoint. Room was spacious and clean, clean bedding every day, the staff were always courteous and helpful, I will be stopping here again.

Review collected in partnership with Accorhotels.com
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Thank Gorbachev
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Gorbachev, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback, especially regular guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Budapest
Reviewed 20 July 2015

The location is amazing, right next to downtown, but walking distance to the train station. Hotel is a bit old, the rooms are a bit too small and our car did not fit into the garage door, but otherwise if you are there to do some shopping / sightseeing, this is a good choice. Breakfast is nice, with 2 coffee...

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Thank TravelZBT
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Hellozsofi, Thank you for commenting on your stay at the Mercure Wien Westbahnhof. First of all I am glad to hear that in general you enjoyed your stay with. However, I am sorry that your car did not fit into our garage. The entrance is a bit narrow, we have always the possibility to open the rolling gate to...

Salamis, Greece
Reviewed 17 July 2015

We stayed at the hotel six nights. The first thing that impressed us is how near is to Westbahnhof and Mariahilfe Strasse! The bus from the airport stopped at Westbahnhof and we have to walk only 2 minutes. The staff was very polite and our rooms were ready earlier than 2.00 o'clock. The rooms are very comfortable as well as...

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1Thank Maria L
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Maria L, thank you for taking the time and for sharing your experiences in the Mercure Hotel Wien Westbahnhof. We are glad to read that you were happy with the location of the hotel, the breakfast and how much you enjoyed staying with us. To get full scoring makes us very proud, thank you very much. We hope that...

Beijing
Reviewed 15 July 2015

When I had to run from Viennart hotel as no sleep all night, I booked this hotel immediately. Mercure is my trust brand hotel, when I was in Madrid, Munich,Avignon. I aslo booked this hotel in next few days in budapest. This hotel room is not too big, and it was quiet and cooler in the room. It is closed...

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Thank Shirleymxie
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Shirleymxie, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback with the full number of rating points. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...

Adelaide, Australia
Reviewed 9 July 2015

We found this a very good hotel in an excellent location near the Westbanhof Railway Station. Walking distance with cases from the rear of the station. Good price and good service. Have stayed here a number of times

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2Thank margaret b
Banbury, United Kingdom
Reviewed 8 July 2015

This is a good hotel for exploring Vienna It's located just a minute's walk from Westbahnhof, so has excellent public transport links to all the sights in the city The staff were friendly and helpful the room was good - very comfortable bed. It was spotlessly clean and very quiet I did not use the wifi, or visit the bar...

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Thank the_fatdonut
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear the_fatdonut, thank you very much for taking the time to review your stay in our hotel. We are pleased to read that you have enjoyed your stay, for recommending our property and for explaining where we could improve to get next time a 5-star rating. To welcome you back one day in the future would be a big pleasure...

Dubai, United Arab Emirates
Reviewed 1 July 2015 via mobile

good hotel. Walking distance to west bahnoff from where you can take train, tram or underground train to any part of the city. Also, lot of restaurants around. Rooms are good and so is the in room dining. We opted for in room breakfast and it was worth 18 euros for 2 people rather than buying bed and breakfast where...

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Thank jaitry M
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear jaitry M, Thank you so much for this great feedback. Every day we strive to offer each guest a most enjoyable stay by anticipating their needs. Thank you for appreciating our efforts. It was a pleasure having you here and I am already looking forward to welcoming you back! With best Regards Christina Bonertz Deputy General Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Price Range: ₹ 4,351 - ₹ 9,615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#114 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Wien Westbahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was very noisy at the front of the hotel, it looks like a quiet street, but traffic woke us early every morning.”
katherinef964, 9 Mar 2017 | Read review
“High floor room...”
BambangS, 5 Jan 2017 | Read review
“Higher the better”
GGBIRA, 30 Dec 2016 | Read review
“choose superior room facing the street”
outlaws_2000, 16 Dec 2016 | Read review
“Rooms at the back are quieter”
Pigsfoot, 11 Nov 2016 | Read review
5 of 5