We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Mercure Wien Westbahnhof

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Hotel Mercure Wien Westbahnhof
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

874 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Hotel Mercure Wien Westbahnhof
See the most recent reviews
Showing 305: English reviews
Budapest, Budapest, Hungary
Reviewed 10 September 2016

Location s superb if you travel by train. Shopping street is 1 min away, all downtown attractions in 15 min walk. Stayed at this place a few times now. Staff is very attentive, rooms are large and comfortable enough, all squeaky clean. Rooms (and everything, except lobby) design is probably mid '90 in mind. But taken how well it maintained...

1Thank Andrey P
Melbourne, Australia
Reviewed 7 September 2016

The hotel is next to Westbahnhof (obviously) so you have trains, trams and the underground all within a few minutes of the front door. Plus the airport bus stops here too. So very convenient location and its a short ride to all the major tourist attractions. The rooms are nice, clean, quiet and comfortable. The beds are very good. Free...

1Thank apj101
Perth, Australia
Reviewed 31 August 2016

We stayed at this large hotel for three nights and found the service, facilities and location good value. The spacious dining room provided a wide variety of dishes for breakfast, and the staff were always prompt at cleaning and clearing the tables. The double room was quiet, comfortable and roomy, and the lifts were usually efficient. This hotel is close...

1Thank aussie4854
Trondheim, Norway
Reviewed 28 August 2016

This hotel is very convinient if you arrive at Vienna airport. Buss will take you straight to Westbahnhof. When ordering a room - look at the spesification - and dont complain after about missing Ac or... They have different standard on room - as most off the Mercure hotels have. The hotel can arrange pickup at the Airport. I did...

Thank sp-poland
Melbourne, Australia
Reviewed 9 August 2016 via mobile

stayed here for one night with a large group. check in was relatively easy considering how many people we had to check in, and staff were very friendly and promptly assisted with my queries. unfortunately the rooms let them down - tired grungy looking.... my side chair was ripped and had the stuffing coming out - not a good impression...

Thank chrispy75-12
Portland, Australia
Reviewed 7 August 2016

We arrived at our hotel in the late afternoon tired and, to be honest, a bit irritable. The hotel had upgraded our room because the room we had prepaid for was on a higher floor and the lift to those floors had stopped working. The staff were accommodating however and a sttarpping young staff member carried our heavier suitcases up...

Thank Eddie2891951
New York City, New York
Reviewed 31 July 2016

We got to this hotel after cycling 350 km along the Danube river as a group of 8 adults. There is a dedicated parking space for the bicycles and we got our rooms. Some rooms were more specious then others, but all in all were very nice. Up on the 7th floor, the water stream in the shower wasn't that...

Thank Lilach_Eisenberg
Reviewed 29 July 2016

We (family of 4) found ourselves here for one night after an Austrian Airlines b***s up. It's obviously their standard hotel for delayed passengers. The hotel responded reasonably well, providing a passable meal late in the evening. Rooms were a bit grubby - a few ants in ours - and no air conditioning meant that the room cooked overnight. Electric...

Thank Graham W
Denver, Colorado
Reviewed 26 July 2016 via mobile

At the check in we were told that the elevator is broken and we have to use stairs to our fifth floor room. Tough. Rooms were smaller than other Accor hotels. Great location if arriving by train and great public transportation right outside. Shopping and dining places are also numerous near by. Room rates are competitive for Vienna.

1Thank Tom H
Reviewed 23 July 2016 via mobile

I got stuck here due to delayed flight. Next morning i had to leave early and they were not even able to wrap the breakfast! Btw breakfast was paid for! Any hotel i stayed so far always could provide breakfast for take away for early check out. This is a very poor service! I got an answer that i should...

Thank Piaonala

367 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (320)
Hotel & Grounds (53)
Room/Suite (69)
Business Centre/Function Rooms (1)
Bathroom (33)
Dining (8)
View from Room (23)
Family/Play Areas (4)
Other (129)

Management photos: Courtesy of the property manager

All Management Photos (47)
Room/Suite (16)
Hotel & Grounds (5)
Dining (4)
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Vienna hotels
Hotel ibis Wien Mariahilf
InterCityHotel Vienna
InterCityHotel Vienna
#144 of 366 in Vienna
549 reviews
Leonardo Hotel Vienna
Leonardo Hotel Vienna
#158 of 366 in Vienna
923 reviews
Show Prices
Show Prices
Show Prices
Mercure Wien City
Mercure Wien City
#138 of 366 in Vienna
889 reviews
Fleming's Hotel Wien-Westbahnhof
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schonbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram. The hotel has 252 rooms as well as a restaurant and "M Fifteen" bar. It offers 5 meeting rooms, which can be connected for a total area of 2799 sq. Ft. (260 M²). We offer space for up to 200 people, whether for business or pleasure. ... more   less 

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Price Range: ₹ 4,231 - ₹ 10,432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline, Booking.com and ACCOR so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna
Hotel Style:
#111 Luxury Hotel in Vienna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Mercure Wien Westbahnhof staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Hotel Mercure Wien Westbahnhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are quieter”
 of 5 bubbles Pigsfoot, 11 Nov 2016 | Read review
“Any room that faces the street is good. If the lift doesn't work get a ground floor room.”
  • The room was clean and comfortable.
 of 5 bubbles Eddie2891951, 6 Aug 2016 | Read review
“we do's not recmond this hotel.”
 of 5 bubbles meridilliclub, 17 Jun 2016 | Read review
“the rooms whose Windows are on the metro station side are very noisy”
 of 5 bubbles francydt, 9 Jun 2016 | Read review
“Corner room, away from the elevator.”
 of 5 bubbles 744nguyend, 1 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay