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Just got back from Vienna where we were unable to find any rooms in the hotels we usually stay at because of a large oncology congress with 16.000 participants...
We settled for the Regina which is supposed to be a 4 stars hotel and booked...More
4 Thank Sophie77Brussels
Response from valimatzi, Owner at Hotel ReginaResponded 4 October 2012
Dear Guest Sophie77Brussels,
first of all thank you for taking your time to infom us about your experience during your stay at our Hotel Regina.
We are sorry that we could not meet your expectations! We take your comments very serious, to improve our service...More
This is a nineteenth century hotel with a splendid facade. The rooms are also nineteenth century, though with double glazing, and have different shapes and sizes. The big drawback with the rooms is lack of air conditioning. My room was at 25oC and opening the...More
2 Thank mikemin
Response from valimatzi, Owner at Hotel ReginaResponded 21 September 2012
Dear Guest Mikemin,
thank you very much for taking the time to share your experiences with the Tripadvisor community.
We are happy that you liked the style of our Hotel Regina. As you know the Hotel dates back from the last century and we constantly...More
No AC. Rooms are very hot despite windows
Supply in room for 2 persons were
One pillow, had to ask for second pillow, no wash towels, bare minimum towel supply and minimal soap provided one thin soap and one bath shower shampoo combo, 30ml
2 Thank Gina S
Response from valimatzi, Owner at Hotel ReginaResponded 4 September 2012
Dear Guest Gina S,
we are very sorry that you could not enjoy your stay at our hotel.
Our hotel is a traditional Viennese Hotel and some do not like the traditional outfit.
All of our Kremslehner hotels are 4*hotels, they are all tested annualy...More
I stayed here for a week in August of 2012. The hotel has benefited from a major, recent renovation, yet maintains historic charm. For an inner city hotel, my room was good size.
Sound insulation seems above average, as are elevator access (3 fairly quick...More
We came yesterday night, drove from Italy, Venice and arrived at midnight. I will tell that the night staff did an excelent job. Helped us with the laggage, parking my car and doing their best to give us the best available rooms for my two...More