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Best Western Premier Kaiserhof Wien

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1,597 Reviews from our TripAdvisor Community

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Showing 1,046: English reviews
Caracas, Venezuela
Reviewed 6 February 2015

This hotel is a beautiful and elegant with spacious rooms, good internet speed and great breakfast service. Rooms were quiet which is also important for us. I am in general very attentive to all details when I stay in a hotel and I can, without a doubt, recommend this one 100%. For this price and this area, I don't think...

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Helpful?
Thank bmaxim
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Athens, Greece
Reviewed 1 February 2015

We stayed here for 4 days in early January. The hotel was very pleasant - rooms were clean and the beds very comfortable. The bathrooms were a little small but fine. They offered a fantastic complementary buffet breakfast with lots of choices. The wait staff even took orders for your coffee - you could get any kind you wanted at...

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2Thank Andrew L
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. Concerning the heating - as we are a hotel which is certified by GREEN GLOBE, the environment, the sustainability and the careful use of...

Bunbury
Reviewed 30 January 2015

We stayed at the hotel Kaiserhof for 2 days on arriving in Vienna. We were very impressed by the warm welcome and friendliness of the staff. Nothing was too much trouble for them. We left to travel to Saltzburg and were able to leave our cases in the locker room until our regin some 5 days later. We stayed another...

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Helpful?
Thank Donna S
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, we hope you had a great journey back home. Thank you so much for taking time to comment and rate our stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. At the Bar, we offer a small selection of different dishes (snacks and a few main dishes) - but there a lot...

London, United Kingdom
Reviewed 26 January 2015

The staff in this hotel cannot do enough for you. The hotel itself is in a great location, quiet but only a few minutes walk into the city centre. The bedrooms and very comfortable with everything you could want for your comfort. The breakast buffet was exceptional. Would definitely recommend.

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Thank linwik
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortabel journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon at the KAISERHOF Wien. Kind regards yours KAISERHOF Team

Reviewed 17 January 2015 via mobile

Vienna one of most beautiful cities in the world and my favorite!!!!...City where you feel like you are at home. Austrians are very kind and polite people. Also everywhere you turn around at streets, caffees, restourants, shops you can hear serbian language for me more like I am at home:). I ve been in Kaiserhoff hotel few times. Hotel is...

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1Thank Stefanija D
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Thanks for your wonderful comment concerning Vienna and the KAISERHOF. We appreciate your compliments and your feebdack and hope to welcome you back soon at the KAISERHOF Wien. Kind regards yours...

New York
Reviewed 12 January 2015

Staff of this hotel is very good! They were always trying to make our stay comfortable. Breakfast is great as you will have many options at buffet table. The location is also nice, just a few minutes away from Karlsplatz Station, and it is very quiet there. Thank you!

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1Thank daijinman
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISEROF Wien. Kind regards Yours KAISERHOF Team

Copenhagen, Denmark
Reviewed 8 January 2015

Again this year we decided to spend New Year in Vienna. The hotel choice fell on Kaiserhof, and that we did not regret. The hotel has a great location less than 10 minutes walk from the Opera. The room was very spacious and very quiet, although maybe not quite as romantic as suggested on the web site. The staff was...

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1Thank BentSoling
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. There are different romantic rooms and although you booked a romantic with an additional bed, we weren`t able to offer you one of those completely new KAISERHOF Romantic rooms, because these completely new...

Galway, Ireland
Reviewed 7 January 2015

I stayed here as it said it was close to main areas of Vienna and it was not wrong. At first it is off a side street and if you arrive by taxi(which I did) it can be a little deceiving but once inside and settled it turned out to be a great spot . Just a few min walk...

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Thank stuart f
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and would be happy to welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team

Parma, Italy
Reviewed 6 January 2015

Elegant and comfortable hotel near the Staatsoper. The staff is friendly and the rooms are nice and quiet. Excellent breakfast with plenty of choice. Good free wi-fi with a single code valid for three devices. We will definitely return the next time we are in Vienna.

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2Thank Piri66
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards yours KAISERHOF Team

Dubai, United Arab Emirates
Reviewed 6 January 2015

Great location, next to ski hire, lift and home run, short walk to town centre and other restaurants - plentiful/friendly/helpful staff - great food (breakfast/dinner with half board) - excellent clean rooms.

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Thank Daviesonthego
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay but probably there was a mistake - could it be that you`ve stayed in the BEST WESTERN PREMIER Kaiserhof Kitzbühel (Tirol), because there is no skiing area in Vienna. Kind regards yours KAISERHOF Wien Team

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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: ₹ 9,033 - ₹ 18,490 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Romantic Hotel in Vienna
#4 Spa Hotel in Vienna
#5 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
33 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor was very quiet, especially at the back”
 of 5 bubbles Happyholidays1206, 15 Feb 2017 | Read review
“A wide range of rooms, all quiet and very clean.”
 of 5 bubbles 336doreens, 28 Jan 2017 | Read review
“Had third floor corner room, which was a quit room”
 of 5 bubbles coenraadb007, 21 Jan 2017 | Read review
“Get a Romance room. Book and pay ahead for great rates.”
 of 5 bubbles macra123, 18 Jan 2017 | Read review
“Rooms on Frankenberggasse quiet”
 of 5 bubbles stebergannika, 11 Jan 2017 | Read review
5 of 5