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Hotel Kaiserhof Wien

1,960 reviews
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Traveller (690)
Room & Suite (591)
Dining (165)
Overview
  • Excellent79%
  • Very good17%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“opera house”(105 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,960)Write a Review
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198
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1,055
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Show reviews that mention
All reviewsbest western premieropera housequiet side streetkarlsplatz stationcity centreexcellent hotelbreakfast buffetsparkling wineshort walkquiet locationbreakfast was amazingbeautiful citystate operawould highly recommend this hotelwithin easy walking distanceold world charmmain attractions
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481 - 485 of 1,291 reviews
Reviewed 20 February 2016

I have stayed in many main stream hotels and they are all very adequate and have many good points and few bad, but this hotel is by far the best. The beds are the most comfortable I have slept in, the rooms were very clean...More

1  Thank Joanne B
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 22 February 2016

Dear Joanne, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again soon at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Reviewed 17 February 2016

Average price for best quality. Superb location, maximum of comfort, varied and tasty breakfast in an intimate atmosphere reminicent of bygone hotels. The service is impeccable and discreet. I was celebrating my birthday and the hotel became part of it. A gem in an industry...More

Thank ZoiaAshdod
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 19 February 2016

Good Afternoon, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again. Imperial Greetings Yours KAISERHOF Team

Reviewed 16 February 2016

This hotel is an excellent find, good value for money, with helpful and friendly staff and well placed for many of Vienna's wonderful sites. The rooms are well laid out, comfortable and very clean. I would certainly stay here again.

Thank Peter M
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 19 February 2016

Good Afternoon Peter, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again. BEST wishes Yours KAISERHOF Team

Reviewed 16 February 2016

Who knew that a Best Western could be so elegant. We had a lovely stay and everyone who worked here was so very helpful. The room was very large and spacious. The location was a bit out side of the city center but in a...More

Thank Cahurricane
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 19 February 2016

Good Afternoon, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again. Imperial Greetings Yours KAISERHOF Team

Reviewed 15 February 2016

We chose the Kaiserhof Hotel on the strength of the Trip Adviser reviews and we were not disappointed in any respect. We had a 4 night stay to sightsee in Vienna and the location was ideal being within 10 minutes walk of most city centre...More

1  Thank Davlyn007
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 19 February 2016

Good Afternoon from Vienna, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again. all the BEST wishes from Vienna Yours KAISERHOF...More

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19596979899259
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 146 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Vienna
#3 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Family Hotel in Vienna
#13 Business Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 146 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Vienna
#3 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Family Hotel in Vienna
#13 Business Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (690)
Room & Suite (591)
Dining (165)
Amenities (94)
Business Centre & Event Rooms (6)
Nearby
Wieden
The fourth district combines elegant tradition with
contemporary style and relaxed living. More than a
dozen town palaces and churches such as St. Charles
Borromeo have added glamour to a neighbourhood known
for its traditional retail and crafts shops, taverns,
cafés. Wieden is also home to Naschmarkt, Vienna’s
largest street market. Many bohemian types have found
their way to Wieden: meet them in trendy cafés and
...More
Questions & Answers
Ask a question
TexasNanaX3
11 February 2018|
AnswerShow all 2 answers
Response from Rambles1963 | Reviewed this property |
I think that you may have stumbled across the only thing that this hotel would be unable to do for you!! I’m certain that there are many very good hair salons within the city...as for ones nearby, there’s a place called... More
1
Vote
Anne B
3 February 2018|
AnswerShow all 3 answers
Response from Rambles1963 | Reviewed this property |
Hi Anne, To try and answer your questions: WiFi is available throughout the hotel, irrespective of the type of room required. I’m not sure If packages are available without an inclusive breakfast, at least I wasn’t able to... More
1
Vote
Shcheepmom
16 January 2018|
AnswerShow all 3 answers
Response from Wayne S | Reviewed this property |
Hello, sorry for the late reply. The customer focus at this hotel is so high im sure they will find a solution if at all possible, just contact them.
0
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Room Tips
"Corner rooms may have low wifi signal."
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"We got a one bedroom suite no view though"
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"Romantic room"
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"There are a few steps to negotiate before the elevator to most rooms"
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