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Hotel Kaiserhof Wien

1,924 reviews
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Traveller (680)
Room & Suite (543)
Dining (165)
Overview
  • Excellent79%
  • Very good17%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“opera house”(103 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (1,924)Write a Review
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1,033
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Show reviews that mention
All reviewsbest western premieropera housequiet side streetkarlsplatz stationcity centrebreakfast buffetexcellent hotelsparkling wineshort walkquiet locationbreakfast was amazingbeautiful citywithin easy walking distancestate operaold world charmmain attractionswould highly recommend this hotel
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471 - 475 of 1,266 reviews
Reviewed 20 January 2016 via mobile

We had an a amazing stay for it was my husbands birthday present and they made it even more special by delivery a bottle of fizzy as we arrived. The room was extremely clean and big enough. Their breakfast had something for every nationality it...More

Thank mia21Oxted
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 21 January 2016

Good Morning, thank you for you kind words and the great review! We look forward to welcoming you again at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards Yours KAISERHOF Team

Reviewed 18 January 2016

We have stayed at this Hotel in the past and returned because of their great hospitality. The Hotel is located a short walk to the centre of Vienna in a quiet street. From the moment you step into the Hotel you feel comfortable with friendly...More

Thank Graham L
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 20 January 2016

Dear Graham, thank you so much for your comment after your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We look forward to welcoming you back again at the KAISERHOF Wien. All the BEST wishes from Vienna Yours KAISERHOF Team

Reviewed 15 January 2016

Unlike the Best Western hotels we are accustomed to in the United States,this property actually offers some class, style and taste at a reasonable price. We had a comfortable and very clean suite on the top floor that was "attic like" but there is no...More

Thank TripMember050120171
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 20 January 2016

Dear Jay, thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We look forward to welcoming you back again at the KAISERHOF Wien. All the BEST wishes from Vienna Yours KAISERHOF Team

Reviewed 14 January 2016

The Kaiserhof prides itself on offering old world charm and its public room and dining areas reflect this opulent style elegantly. I loved eating breakfast looking at the decorated Christmas tree in the atrium, the Hapsburg memorabilia, and the chandeliers. The buffet offered everything for...More

Thank Petrina F
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 15 January 2016

Dear Petrina, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon. All the BEST Yours KAISERHOF Team

Reviewed 11 January 2016

The Hotel is centrally located, about 5 Minutes to walk from the Opera House. The breakfast is delicious with Austrian specialities. The rooms are lovely decorated with free wifi. We had a wonderful stay in this lovely Hotel – many thanks to the friendly staff.

1  Thank Peter R
Response from KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof WienResponded 12 January 2016

Dear Peter, thank you for you comments and your feedback. We look forward to welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

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19394959697254
About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$ 132 - US$ 280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Vienna
#3 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Family Hotel in Vienna
#13 Business Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 132 - US$ 280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Vienna
#3 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Family Hotel in Vienna
#13 Business Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (680)
Room & Suite (543)
Dining (165)
Hotel & Grounds (495)
Bathroom (42)
Business Centre & Event Rooms (6)
Nearby
Wieden
The fourth district combines elegant tradition with
contemporary style and relaxed living. More than a
dozen town palaces and churches such as St. Charles
Borromeo have added glamour to a neighbourhood known
for its traditional retail and crafts shops, taverns,
cafés. Wieden is also home to Naschmarkt, Vienna’s
largest street market. Many bohemian types have found
their way to Wieden: meet them in trendy cafés and
...More
Questions & Answers
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Shcheepmom
16 January 2018|
AnswerShow all 2 answers
Response from GBPRACING | Reviewed this property |
I would ask for a room to accommodate 2 adults that also has an extra single bed. The hotel should accommodate this I'm sure. The cost may be more but only they can tell you. Good luck happy and safe holiday. Gary
0
Votes
Desaroo
26 September 2017|
AnswerShow all 5 answers
Response from HOTEL_KAISERHOF_WIEN | Property representative |
Dear Desaroo - please contact the team of the reservation, they will assist you finding the perfect room for you! reservation@hotel-kaiserhof.at Kind regards Thomas Marketing Manager
1
Vote
Google Translation
Playintherain
18 September 2017|
AnswerShow all 6 answers
Response from HOTEL_KAISERHOF_WIEN | Property representative |
Good Afternoon, sorry for my late reply. The hotel is unfortunately not really handicaped accessible. We are in a heritage protected area and the 120 years old building does not allow big chances. From the reception to the... More
0
Votes
Google Translation
Room Tips
"There are a few steps to negotiate before the elevator to most rooms"
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"Rooms 101 & 102 are exquisite"
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"First floor is convenient and rooms have good noise insulation"
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"I should imagine all rooms would be quiet as hotel is in a side road"
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